1.7
  • Awful customer service no help4 votes
  • Price2 votes
  • Insurance1 votes
  • Customer service12 votes
  • Inability to resolve issues12 votes
  • Poor treatment of customers8 votes
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  • 14 hours ago
  • Professional Services
  • Palm Harbor, Florida
  • 7
  • REVIEW RATING 4/5

We cancelled Geico because Progressive offered us a better deal. Geico acknowledged that they owed us a refund. Then several days later they took over $90 an account we have specifically for bills. We only keep enough in this account to cover our bills in order to protect ourselves from fraud. This caused us overdraft fees. We called to complain and Geico said that they would refund us. We asked... Read more

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  • Apr 10
  • Property Insurance
  • Homeowners Insurance
  • 37
  • REVIEW RATING 5/5

I called Geico for a homeowner's quote when I started the process of my mortgage loan. They quoted the insurance at $860/year. They even took down my lender's information and told me to "rest assured", they would keep in contact with my lender so the transition goes smoothly. Closing is scheduled for tomorrow. This morning, my lender called and told me my coverage still has not been binded... Read more

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  • Apr 05
  • Auto Insurance
  • Tucson, Arizona
  • Insurance Claim
  • 59
  • REVIEW RATING 4/5

On 3-11-2015 I was run off the road by Border Patrol near Tucson. With substantial injuries Geico has avoided me in my communications with them. After 2 appraisals by Geico they still did not get the appraisal right. This is the scheme: Geico under estimates the appraisal than auctions off the vehicle with the "extras" that were ignored during the Appraisal. They ignore you. I saw "STAND UP TO... Read more

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  • Apr 04
  • Auto Insurance
  • Gaithersburg, Maryland
  • Insurance Policy
  • 1
  • 1
  • 42
  • REVIEW RATING 4/5

I added a new vehicle to my policy October of 2014 and they sent the insurance cards to the dealership, February I went online to make a payment to Geico and to print id cards, but could not find my car, then I called Geico and the told me they mistaking removed my suv from the policy but I can make incremental payments to cover the back charges, we are in April and I received a letter saying my... Read more

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  • Mar 27
  • Auto Insurance
  • Atlanta, Georgia
  • Car Insurance
  • 6
  • 6
  • 146
  • REVIEW RATING 5/5

Unfortunately, I feel any GEICO policyholder's pain. I know GEICO's tactics all to well. I worked there for 2 years in claims. I had car insurance with them for 3 years. GEICO wronged me as a policyholder by wrongfully removing my emergency road service off my policy for filing a jump start. What company does that? Their underwriting philosophy is if you use you ERS than they'll cancel it and ban... Read more

Was this review helpful? 4 2

  • Mar 23
  • Auto Insurance
  • Alachua, Florida
  • Car Insurance
  • 105
  • REVIEW RATING 4/5

Subsequent to an auto accident I was in GEICO has aided and abetted the negligent driver to sue me for their claim of damages. The other driver was cited for Negligence in the Police Crash Report; I was not cited for anything. The Police Lieutenant helped me with a ride to where my wrecked van was being towed to (it was totaled). The other driver was speeding, ran the red light and didn't have... Read more

Was this review helpful? 1 0

  • Mar 23
  • Auto Insurance
  • Herndon, Virginia
  • Insurance Claim
  • 63
  • REVIEW RATING 4/5

I had a car accident. While I was waiting for a ticket, the other driver hit me behind. The rear end area is massed up. Luckly, the repair job was done within 2 weeks. I initially claimed for a potential diminished value. This car accident report will eventually low my car's value, so I requested for it. However, Geico insurance said(Mr. Pxxx).. my car is already 120k miles on and the... Read more

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  • From mobile
  • Geico
  • Mar 23
  • by anonymous
  • #612212

Got a quote from geico for 6 mo policy at $303. When I went back to sign up it was $470. When put on hold to make payment arrangements rep came back and said it was $564. So dont fall for their initial quotes. Add comment

  • Mar 16
  • Auto Insurance
  • Norton, Massachusetts
  • Insurance Claim
  • 55
  • REVIEW RATING 4/5

I have call and spoke to six different rude reps and no one can help, the service is awful. operation controls of RI is showing in their system a debt that I owe to Geico and when I called Geico they confirmed no debt is owed but they refuse to email or mail me out a confirmation letter confirming no debt is owed by me so I can give that to operation control in RI. IF I DONT OWE YOU WHY DON'T... Read more

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  • Mar 14
  • Auto Insurance
  • Fort Thompson, South Dakota
  • Car Insurance Claim
  • 64
  • REVIEW RATING 4/5

I find that GEICO insurance is the most difficult company to deal with when it comes to GEICO having to pay you money or settling your claim. GEICO representives that handles your claim take their own time, days, weeks, or even a year to settle with you on claims that shouldn't take more than two days at the most. I am still dealing with GEICO on taking money out of my checking account after I... Read more

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