Geico Complaints and Reviews

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Main address: One GEICO Plaza 20076 Washington DC
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  • 322+4 mobile complaints
  • $440K claimed losses
  • $1.3K average
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  • 1 day ago
  • Auto Insurance
  • Humble, Texas
  • Car
  • 12

Called in my claim 8/20/2014 It took Geico untill 09/23/2014 for servive king to pick up my car. Service king had my car I picked it up my car 10/18/2014 nothing was done but my paint job .What I was told by service king Geico did not want to pay for my damages on my car but they are good to collect that ins payment....I had my payment direct deposit I cancel it geico want a other payment like... Read more

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  • Oct 28
  • Auto Insurance
  • Hammonton, New Jersey
  • Insurance Policy
  • 37

I signed up with Geico on 10/23/14, we agreed to pay $240 to start a policy with them. On Monday 10/28 my wife's account was charged $240 PLUS $638 for a policy held by me in 2011. They had no authorization to make the charge and the supervisor I spoke to claimed "you owe us that money so we can take it" WHILE STATING THAT THEY DON'T NEED AUTHORIZATION TO TAKE MONEY THEY ARE OWED. The money that... Read more

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  • Oct 28
  • Auto Insurance
  • Homeowners Insurance
  • 13

I've been with Geico for years and no complaints until we purchased homeowners insurance. They cancelled our policy without any contact because they said their inspector said we've got a wood burning stove...which we do not. Then they went on to say they cancelled us because we needed to prove that we lived here..which I did...then they said not good enough proof. I think this is terrible... Read more

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  • Oct 24
  • Auto Insurance
  • Unresolved Claim
  • 22

Plagued by Bad Faith, bureaucracy, feet dragging, Litigation, poor claims service, irregular business practices, discrimination, skewing the facts from consumers, Officers of Company are involved with a very poor delivery system and taking consumer for granted. Claim not resolved after 6 months Promises made not kept Poor customer Service Claims People arrogant and rudeStill waiting for Rental... Read more

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  • From mobile
  • Geico
  • Oct 23
  • by anonymous
  • #549640

I work in the customer service field and also a claim holder with geico. I spoke with the most rude adjuster who just wanted to get me off the phone and not help. I was caught off guard by how this women spoke to me. Her name was Laura and only have a phone number for her 5164965376 Add comment


  • Oct 19
  • Auto Insurance
  • Watertown, Connecticut
  • Full Coverage Auto Insurance
  • 57

I had been with Geico for many years without ever having an accident or any kind of violation on my record. I moved from one of the highest traffic areas of Atlanta to 40 miles outside the city where there is very little traffic. As a result, Geico raised my rates from $68 per month to $108 per month. They raised my girlfriends rate from $62 to over $80 per month. The agent refused to explain... Read more

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  • Oct 16
  • Service Centers and Customer Services
  • San Jose, California
  • Pre Exiting Damage
  • 49

Geico person hit my car rear-ended and i went for estimate $4500, but Geico pay only $500 and the reason was "pre-exiting damage" I had requested to investigate many times, but Geico denied. Finally, I had to sue the insure person to the small claim court to pay for the different. Geico finally settled and paid 100% for my car fix. It took me a lot of time and effort to deal with this. Very... Read more

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  • Oct 16
  • Auto Insurance
  • Santa Monica, California
  • Poor Assessment
  • 34

`This could be an unfortunate circumstance and also frustrations loom. But like any good deed, you must persist and follow your heart with knowledge and dot every "I" and cross every "T." Insurance companies don't appease their shareholders on Wall St. by paying claims, in fact the position of Deny, Delay and Defend is what causes the "attrition" process to create a general malaise in the... Read more

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  • Oct 14
  • Auto Insurance
  • Indianapolis, Indiana
  • Auto Claim
  • 58

Geico will do anything to get out of paying their claims. I ws rear ended and they sent me all over the place to get three estimates. After getting these estimates. I was told to bring in their repair shop, I wanted money. On and on they went with sillyness. Using my cell phone minutes. Which is $20.00 for an hour of time. Finally I feel like I am ready to explode with this situation. I... Read more

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  • Oct 12
  • Professional Services
  • Insurance Quote
  • 73

Geico provided me with an online quote that I confirmed several times with different representatives via phone and email. I provided them with complete information from the start (driving history, VIN number, etc). After starting the process of purchasing the quote, and again, confirming all the information I had originally provided, my premium increased by over 20% right after I entered my... Read more

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