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  • Customers like
    • Awful customer service no help5
    • Price4
    • Website1
  • Customers don't like
    • Inability to resolve issues14
    • Customer service13
    • Poor treatment of customers9

  • 2 days ago
  • Auto Insurance
  • Fort Lauderdale, Florida
  • Personal Injury Protection Coverage
  • 24
  • REVIEW RATING 3/5

Got rear ended and filled for PIP coverage to cover doctor visits. Made appointment well before the 14 day limit to see a doctor. the actual appointment I had to wait a week for which was after the 14 day limit. Saw Doctor for five visits though everything was fine. Had to cancel 6th appointment because GEICO denied the PIP claim for ALL of the prior doctor visits. HEY!!! I waited my turn and... Read more

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  • From mobile
  • Geico
  • Jun 27
  • by anonymous
  • #657350

GEICO charge me $250 a month the least they can do is give me a rental to get to work nope they are useless and I'm going back to progressive Add comment

  • Jun 27
  • Auto Insurance
  • New York, New York
  • Liability Insurance
  • 15
  • REVIEW RATING 4/5

Hello. I've been holding a liability policy with geico for the past 12 years.i have been holding my own policy for the past 8 years.i have a clean driving history and never missed a payment since I've had a policy with geico.i drive a 96 sentra.at 25 years old, I did not receive no discount for 25 and over.instead, they raised my premium by 180 dollars.did defensive driving, and added the... Read more

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  • Jun 26
  • Auto Insurance
  • Plattsburgh, New York
  • Car Insurance
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

on 6/15/2015 Geico withdrew my monthly policy agreement, For some reason without my permission on 6/23/15 geico withdrew the amount again for the second time in the same month creating and overdraft charge on my account. I have spoke to Geico employees as well as supervisors and have gotten the same response from them.. its my problem, even after Geico has called my bank on a three way... Read more

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  • Jun 25
  • Auto Insurance
  • Indian Wells, California
  • Road Assistance
  • 22
  • REVIEW RATING 3/5

ERS- I thought this was for emergency assistance. What should be a reasonable expectations for a tow. Well, we were told 45 minutes which to me is to long. However, I accepted that, because that is what I was told. Now if it was you stranded on shoulder of the freeway at 10pm what can you do but wait. So that's exactly what we did, 20 minutes pass and a tow truck appears. The AAA tow truck... Read more

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  • Jun 24
  • Auto Insurance
  • Los Angeles, California
  • Insurance Claim
  • 28
  • REVIEW RATING 4/5

GEICO the THIEVES THEY ARE !! I am a building contractor, I read the contract prior to payment Feb, 2015. The policy contract meanders through then spells out "repair or replace the damaged or stolen property". Geico made the statement in black and white. As a forensic engineer (34 years) I write and read contracts every day, many are 500 pages long. My job is to interpret all aspects and risks.... Read more

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  • Jun 23
  • Auto Insurance
  • Fort Rucker, Alabama
  • Car Accident Insurance
  • 41
  • REVIEW RATING 4/5

So my brother hit a semi truck after she tried to make a left turn at an intersection. The police officer wrote the semi truck driver a ticket for Failure to Yield to Oncoming Traffic. Clearly the semi truck driver is at fault for the accident. But, GEICO is saying my brother "should have done more" to avoid hitting the semi truck that turned right in from of him, even though the police officer... Read more

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  • From mobile
  • Geico
  • Jun 21
  • by anonymous
  • #653925

I had a wreck 6/3/15 i was at fault. I fell asleep and ran off the road and went down the side of a mountain. Took rescuers 45 minutes to get me out of the car. Now Geico is saying they wont pay the ambulance or hospital bill that i will have to pay it out of pocket..hope they pay for my car at least. Im hiring an attorney tomorrow gonna make Geico pay more now hopefully. Add comment

  • Jun 19
  • Auto Insurance
  • Pittsburgh, Pennsylvania
  • Car Insurance
  • 28
  • REVIEW RATING 4/5

I had done a check by phone for the amount needed to stop cancellation then 6 days later I get an email stating my policy was cancelled. They told me it had to do with the endorsement I had done at the same time. After spending several minutes rectifying this problem that geico had caused they reinstated my policy with no lapse in coverage . very disappointed with geico. They can't be... Read more

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  • Jun 16
  • Auto Insurance
  • Beaumont, Texas
  • Roadside Assistance Coverage
  • 33
  • REVIEW RATING 4/5

Left me stranded on side the road for 12 hours and I pay for road side assistance rental reimbursement full coverage and my vehicle is wrecked with around 10,000 worth of damages and they still have not payed my claim is over 60 days old made me return my rental and I have told lade over 40 statement on what happened and they are still investigation my coverage and it has been one to rude claims... Read more

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