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  • Customers like
    • Price 7
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    • Inability to resolve issues 18
    • Customer service 15
    • Poor treatment of customers 12

Geico was probably the worst insurance company I have ever dealt with. I share this with hope that others will not fall prey to their extensive marketing. After 10 years of paying tens of thousands of dollars in premiums. They made no attempt to contact me when they could not find a valid drivers license for 1 of 5 drivers. This was after we verbally communicated the information they required. I would not of known about this except for a small fender bender that one of my children had. This driver had a valid drivers license on... Read more

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Geico was probably the worst insurance company I have ever dealt with. I share this with hope that others will not fall prey to their extensive marketing. After 10 years of paying tens of thousands of dollars in premiums. They made no attempt to contact me when they could not find a valid drivers license for 1 of 5 drivers. This was after we verbally communicated the information they required. I would not of known about this except for a small fender bender that one of my children had. This driver had a valid drivers license on... Read more

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A geico insured person hit my mail box and took down a plit rail fence ... i sent geico pictures , police report and a bill in parts ( not labor )to fix it .. they even called the kid who hit it and the kid admitted to doing the damage and excepted responsibility for it ... but yet Geico refuses to pay me because they say my pictures arent good enough ..... wtf .... maybe they should get off their *** and send someone themselves to take their own pictures ... proof plus admission doesnt seem to enough to pay me back ... screw geico ...... Read more

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I have no words for Geico. Every few months they increase my premium. When calling to ask why this occurs, the representative stated that the medical coverage went up in my zip code, so my premium went up "just in case I get into an accident." So it's completely warranted to charge me an extra $10 for this reason? I found this insane and let the representative know that I would search for different insurance if this is what is going to happen every two months. I've worked for an insurance company for 6 years and never have I heard this before.... Read more

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On April 12th my vehicle was stolen in Columbus Ohio, reported it right away, within 2 days the police located it and when I went to Columbus to review the condition of the vehicle per the insurance adjusters advice which included letting them know if I felt it was drivable or not, when I looked at it I found the column stripped, the battery gone and the catalytic converter gone, told them as much and they agreed to have it moved to an adjusters lot to review it for reimbursement for my loss, I got a call from the adjuster in Columbus telling... Read more

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two weeks after accident and after talking to them over ten times still these morons can not handle a simple car rental claim. worst ever insurance company to deal with in texas, where it needs to be kicked out but i think they take care of insurance board members which allows them to rip off the consumers in texas, and employ every tactic multiplied by their stupidity to delay a simple claim. STAY AWAY FROM THIS COMPANY WHICH IS ONLY GOOD FOR THE REPTILES THEY HIRE, AND SYMBOLIZE THEMSELVES AFTER. CLAIM REPS ARE A BUNCH OF ***, WHO NEED TO... Read more

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After being with Geico for over a decade and not filing a single claim I had a minor accident. No damage to my vehicle and a crack (4incjes) on bumper of other vehicle. Everyone was fine. The other party disclosed she had been hit in the same place and way 2 times recently. A week later I'm told that I have great coverage and there are 2 claims against me for bodily injury and collision. I am disputing it. Then my policy renewed and my rate tripled because I "moved" and lost all applicable discounts due to the claim. I have 3 vehicles, two... Read more

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20 years with Geico and Liberty Mutual and huge increases the past 3 years and we have had NO CLAIMS. ..i had requested to be contacted by the Missouri Underwriter to discuss and resolve this problem.i get an email from a Mathew Barrel Who Sends me a quote from Travelers insurance. ..I then find out he is out of New York....so crooked. Sad they don't care about retaining us as a customer. I would not recommend them to anyone. Read more

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About This Petition http://www.care2.com/my/petitionsite/dashboard/990632435 We must stand together to stop the illegal practices of a national multibillion-dollar Geico (Government Insurance Company) corporation who discriminates against disabled drivers. The State of Maryland must stop their agencies from discriminating against a disabled person from access to due process. Agencies are required to make reasonable modifications to policies, practices, and procedures where necessary to avoid discrimination of service, program, or activities.... Read more

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Feb 22nd my car was involved in a hit and run accident while my car was parked in front of my mother in law house. I filed the police report and filed a claim. Two months later on 4/25/16 I received a letter in the mail from Karla Favors- Geico adjuster (478) 744-5637 saying my claim was not going to be paid for because they couldn't find proof of the date. What more proof could they need from a police report? Geico than got a special investigator involved Eric Long (810)701-2778 who required me to give bank statements, phone records, police... Read more

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