1.6
  • Suck2 votes
  • Awful customer service no help2 votes
  • Price2 votes
  • Customer service11 votes
  • Inability to resolve issues9 votes
  • Denial of claims8 votes
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  • Mar 27
  • Auto Insurance
  • Atlanta, Georgia
  • Car Insurance
  • 3
  • 3
  • 52
  • REVIEW RATING 5/5

Unfortunately, I feel any GEICO policyholder's pain. I know GEICO's tactics all to well. I worked there for 2 years in claims. I had car insurance with them for 3 years. GEICO wronged me as a policyholder by wrongfully removing my emergency road service off my policy for filing a jump start. What company does that? Their underwriting philosophy is if you use you ERS than they'll cancel it and ban... Read more

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  • Mar 23
  • Auto Insurance
  • Alachua, Florida
  • Car Insurance
  • 52
  • REVIEW RATING 4/5

Subsequent to an auto accident I was in GEICO has aided and abetted the negligent driver to sue me for their claim of damages. The other driver was cited for Negligence in the Police Crash Report; I was not cited for anything. The Police Lieutenant helped me with a ride to where my wrecked van was being towed to (it was totaled). The other driver was speeding, ran the red light and didn't have... Read more

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  • Mar 23
  • Auto Insurance
  • Herndon, Virginia
  • Insurance Claim
  • 30
  • REVIEW RATING 4/5

I had a car accident. While I was waiting for a ticket, the other driver hit me behind. The rear end area is massed up. Luckly, the repair job was done within 2 weeks. I initially claimed for a potential diminished value. This car accident report will eventually low my car's value, so I requested for it. However, Geico insurance said(Mr. Pxxx).. my car is already 120k miles on and the... Read more

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  • From mobile
  • Geico
  • Mar 23
  • by anonymous
  • #612212

Got a quote from geico for 6 mo policy at $303. When I went back to sign up it was $470. When put on hold to make payment arrangements rep came back and said it was $564. So dont fall for their initial quotes. Add comment

  • Mar 16
  • Auto Insurance
  • Norton, Massachusetts
  • Insurance Claim
  • 41
  • REVIEW RATING 4/5

I have call and spoke to six different rude reps and no one can help, the service is awful. operation controls of RI is showing in their system a debt that I owe to Geico and when I called Geico they confirmed no debt is owed but they refuse to email or mail me out a confirmation letter confirming no debt is owed by me so I can give that to operation control in RI. IF I DONT OWE YOU WHY DON'T... Read more

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  • Mar 14
  • Auto Insurance
  • Fort Thompson, South Dakota
  • Car Insurance Claim
  • 45
  • REVIEW RATING 4/5

I find that GEICO insurance is the most difficult company to deal with when it comes to GEICO having to pay you money or settling your claim. GEICO representives that handles your claim take their own time, days, weeks, or even a year to settle with you on claims that shouldn't take more than two days at the most. I am still dealing with GEICO on taking money out of my checking account after I... Read more

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  • Mar 12
  • Auto Insurance
  • Buffalo, New York
  • Motorcycle Accident Coverage
  • 1
  • 1
  • 53
  • REVIEW RATING 4/5

They ripped me off. I had a motorcycle accident, I found out after the accident that they wont cover my injuries. I thought that I had full coverage because the motorcycle was financed. What a rip off. I cant believe that they are even allowed to operate like this. Screw Geico, I will make sure that I let everybody that I know, that they are crooks. a b c d e f g h I j k l m n o p q r s t u v w x... Read more

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  • Mar 11
  • Auto Insurance
  • Yardley, Pennsylvania
  • Auto Insurance Claim
  • 81
  • REVIEW RATING 4/5

The money you will save will cost YOU and your family plenty . . . This company has caused many Americans grief . The only positive is savings . Savings of what ? You only know the value of a product when you use it. BEWARE ! Your family deserves better . I had changed because of a lower quote , saving almost $620 dollars . What a shock to find they would not cover my vehicle accident , car... Read more

Was this review helpful? 2 0

The poorest customer service i have ever had to deal with. The agents have no idea how to resolve issues and please customer. I have trying to fix an issue for 3 days now. I am going to check with other insurance agency. Geico will be losing a very good customer here. Add comment

  • Feb 25
  • Auto Insurance
  • Rossville, Georgia
  • Car Accident Insurance
  • 1
  • 1
  • 90
  • REVIEW RATING 4/5

As if it wasn't bad enough that GEICO is of very little help to people in extreme distress and blame everything on their customers to have a reason to jack up your rates and deductibles, they now claim that "When things go wrong, you find a scapegoat. It's just what you do!" Well, THIS COMPANY IS GREAT AT THAT FOR SURE! This is what their teaching to our children now on television, while... Read more

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