Geico Complaints and Reviews

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Geico
Main address: One GEICO Plaza 20076 Washington DC
, , http://www.geico.com/about/contactus/email/
  • 309+3 mobile complaints
  • $440K claimed losses
  • $1.4K average
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  • Sep 24
  • Auto Insurance
  • Car Repair
  • 32

Filed a claim and was told by Geico immediately that they accepted liability. Great! Geico made an appointment to have my car repaired at their preferred shop that day as it seemed simple. But not so fast! Ten days later they reneged on acceptance of liability and have become very difficult to deal with. No returned calls, etc. They have no morals, will do and say anything to improve their... Read more

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  • Sep 22
  • Auto Insurance
  • Quote Request
  • 63

In June I submitted a request for a quote for my 18 year old son. It was cheaper, so we picked up the plan and canceled his other policy. He purchased a different vehicle today and contacted Geico to change vehicles! Low and behold, he is told that he does not have coverage, that it is his father who is covered and has been since June! I submitted the request for a quote using my sons date of... Read more

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  • Sep 12
  • Auto Insurance
  • Bellaire, Ohio
  • Insurance Coverage
  • 108

i was rear ended by someone who has geico insurance..i called them and was told the accident was not reported to them...was given a claim number and told to fax them a police report, which i did....after not hearing from them, called again and was told they could not get in contact with their insured, to get a statement....remember i sent them the police report that that clearly states their... Read more

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  • Sep 09
  • Auto Insurance
  • Atlanta, Georgia
  • Auto Claim
  • 114

I was hit by a GEICO customer. It was their fault so I started the claim process. They wanted the wreck report which wasn't posted at that time and said they'd call the owners to confirm.A couple of weeks later I get the report and give them a call. They accept it was their fault and are willing to pay for repairs...after I get the report. So I submitted it. I told them I had an estimate which... Read more

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  • Sep 08
  • Auto Insurance
  • Chicago, Illinois
  • Insurance Claim
  • 1
  • 1
  • 48

For the past few months we've had sent bad weather from hail. Instead of filing a claim ever time it hit I waited til now hoping otvwas over with. Well claim has been filed and adjuster wrote estimate up. Now they sent it to investigation. I've not filed or gotten any funds from a claim here Its bad to pay for years on policy and when u need it they ask questions.. I'm not God and can't predict... Read more

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  • Sep 06
  • Auto Insurance
  • Harassment Calls
  • 53

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I paid the bill. Now Gecko calls and calls (harassment) for more of the same information (stalling tactic), and today 9/6 has written a letter of delayed payment over my "demands". I have made no "demands". I have never contacted Geiko (more delays and harassment). I am only... Read more

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  • Sep 05
  • Auto Insurance
  • Westfield, Wisconsin
  • Service Charges
  • 36

In short, I filled out an application online, but waited a few months to call in and start insurance. The guy that I spoke with I told I did my stuff online and even though he didn't use that he never asked me any of my driving record. Next bill is huge because he plugged me in with incomplete information. I didn't renew, but they still charged me another month service because that is how... Read more

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  • Sep 03
  • Auto Insurance
  • 1
  • 1
  • 168

After a 4 day family camping trip my mother and father in law left shaver lake CA to go home. They filled up for gas and realized there was something wrong with the brakes on their motor home which they have full coverage on through gieco car insurance. So they also have road side assistance which comes with their coverage. After sending the rest of the family home back to bakersfield California... Read more

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  • Aug 26
  • Auto Insurance
  • Insurance Administration
  • 101

We insured [GEICO[ a car for our granddaughter well a year later the cars engine blew so now there's no car so we cancel the insurance she does not live with us and she will be getting a car on her own she is now 23 years old. Well me and my wife have a 2014 Equinox and pay 900 a year. Now we found out that GEICO put my granddaughter on our insurance now $2400 a year and telling us they can't... Read more

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  • Aug 23
  • Service Centers and Customer Services
  • Jackson, Tennessee
  • Roadside Assistant
  • 53

I called and asked for roadside assistant with two hours to spare before my garage closed - they assured me a truck would be there within the hour. an hour and a half later i called - they said they were dispatching another truck - i explained that there were going to cause me to be without a car for the weekend and to loose a days work because of this and the lady pointed out that it takes 20... Read more

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