1.7
  • Price1 votes
  • Insurance until i had to use it1 votes
  • Denial of claims2 votes
  • Price Increases1 votes
  • Customer service1 votes
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  • 13 hours ago
  • Other
  • Virginia Beach, Virginia
  • Auto Accident Resolution
  • 16
  • REVIEW RATING 5/5
Physical evidence doesn't matter to GEICO
1 of 3

My F-150, just having completed a left turn, was proceeding along the left lane of 3 lanes when it was struck by a car coming out from the right. The car swerved into the far left lane and hit the truck on the front right. Photographs clearly show that the car struck the truck. The truck's bumper was actually pushed forward. Red paint, on the truck, from the car, shows that the the car was... Read more

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  • From mobile
  • Geico
  • 23 hours ago
  • by anonymous
  • #571762

I have been a customer for many years. Nine or ten I believe. I called yesterday the 17 of Dec 2014. I got the rudest representative ever. Please train your reps better. She was condescending and abrupt. Check your records. Add comment

  • Dec 16
  • Auto Insurance
  • Round Rock, Texas
  • Damage Claim
  • 27
  • REVIEW RATING 4/5

Rear ended by 18 yr old driving a 1998 Ford F150 4x4 pickup while texting. Teenage driver hit the rear of a brand new 2014 VW TDI (twice) bouncing VW forward and hitting the vehicle again. Three vehicle appraisals differ drastically; Geico $8335. in damage; Farmer's (defendants insurance) $9134. in damage; Independent collision center $9879. in damage. Geico claims adjuster states vehicle is... Read more

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  • Dec 14
  • Auto Insurance
  • Memphis, Tennessee
  • Medical Bills
  • 50
  • REVIEW RATING 4/5

My daughter was at Kroger, a driver that was also covered by Geico backed his Ram truck with a hitch into my Charger. They did agree to pay for damages but my car was hit by an uninsured motorist 10 days later. So they decided that they would not pay for anything. I did have uninsured motorist insurance. Took the case to trial and the judge ruled in Geico's favor. I am blown away. Geico told me... Read more

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  • Dec 08
  • Auto Insurance
  • Gainesville, Georgia
  • Vehicle Repair
  • 53
  • REVIEW RATING 4/5

I hit a 9 point buck on a Saturday evening. The vehicle was towed to a body shop of my choice. The adjuster didn't go out until Friday to estimate the damage. My vehicle is an Acura that is three years old with less than 50,000 miles on it. Geico is authorizing after market parts for this vehicle. I have repeatedly asked for Original equipment to be used to repair this high end vehicle. ... Read more

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  • Dec 06
  • Auto Insurance
  • Philadelphia, Tennessee
  • Car Insurance
  • 41
  • REVIEW RATING 4/5

They seem to have that problem a lot my wife had the payments taken directly out of her bank account with her debit card when the card expired no call to let us know so she went to catch it up they added a 5% fee to the policy because we are a risk so we went and got insurance somewhere else and canceled the policy so now we got a bill in the mail and just ignored it now it went to collection... Read more

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  • Dec 05
  • Auto Insurance
  • Bridgeport, Connecticut
  • Car Insurance
  • 44
  • REVIEW RATING 4/5

Geico had accidentally CANCELLED my policy. They meant to cancel a policy for a red 2006 Honda Civic and instead, cancelled my Chevy Malibu. I then get a letter from the DMV stating that I owe them $200 for not having insurance for about 4 months. This was startling to me because my payment comes out automatically each month and I was confident about that being done. So I instantly call Geico and... Read more

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  • From mobile
  • Geico
  • Dec 04
  • by anonymous
  • #565382

Geico paid a tow claim where police report stated I was not at fault for accident Then months later wanted money back for towing and sent to collection and credit bureau score dropped while buying a house Add comment

  • Nov 29
  • Auto Insurance
  • Philadelphia, Pennsylvania
  • Car Insurance
  • 67
  • REVIEW RATING 4/5

I was in hospital for three months and my fiancee was paying my insurance up to date so we called there Crappy customer service line the gentleman told us after my fiancee what was the total policy payment to make to have it up to date he said 111.79 and everything is ok. On the 22 of November at 7 pm I got a cancelation notice stating it was canceled on the 14 Of november. So I called the... Read more

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  • Nov 25
  • Auto Insurance
  • Mansfield, Ohio
  • Damage Claim
  • 89
  • REVIEW RATING 5/5

I have been an insured driver for 46 years with no accidents or insurance claims. I backed into my daughters Honda in our driveway, by accident. I immediately called Geico to report it and file a claim. I was advised that they would not cover either vehicle because my daughter and I shared the same residence. He also eluded that I intentionally hit my daughters car to cause damage to "our... Read more

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