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  • Customers like
    • Awful customer service no help6
    • Price5
    • Website2
  • Customers don't like
    • Inability to resolve issues14
    • Customer service14
    • Poor treatment of customers11

  • 6 hours ago
  • Auto Insurance
  • West Liberty, Kentucky
  • Auto Insurance Coverage
  • 3

Called GEICO to use debit card for son's insurance for new vehicle.(He doesn't have bank account)I was told amount to start and monthly amount for the potential policy.I gave bank info to agent.Within a few minutes my son arrived at dealership.There were no vehicles on lot he had seen on internet.I called Geico back and told them to cancel transaction.No policy had been issued because no VIN#... Read more

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  • From mobile
  • Geico
  • 1 day ago
  • by anonymous
  • #676526

Dropped auto pay @ 5:30am, recieved confirmation. My new insurer cancled my auto policy@11am. They still withdrew $246 out of my account late in the afternoon for a closed account.???? Now i have to wait 3 days to get my grocery money back??? Guess i have to tell my two young daughters that they have to wait to eat....... Add comment

  • 2 days ago
  • Service Centers and Customer Services
  • 15
  • REVIEW RATING 4/5

I am writing to file a formal complaint against Jessica Baranek 520-258-0791 of GEICO who was my claims examiner and a commendation for Mariusz Ostrogorsk 520-730-1872 who was my damage adjuster. I was very dissatisfied by Jessica service. She was rude, pushy and inconsiderate. I asked her several time to communicate by phone only for urgent matters else use e mail yet she repeatedly disturbed... Read more

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  • Jul 27
  • Auto Insurance
  • Escondido, California
  • Geico Auto Insurance
  • 46
  • REVIEW RATING 4/5

I was rear-ended by a Geico customer. My car would no longer go into park after the accident. Geico's adjuster, who is NOT a mechanic, said that this was not a result of the accident. My car went into park just fine prior to the accident and now it does not. The adjuster's opinion makes no sense. Geico wants me to pay out of pocket for an independent mechanic to say my problem was a direct... Read more

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  • Jul 25
  • Auto Insurance
  • Homestead, Florida
  • Geico Auto Insurance Coverage
  • 55
  • REVIEW RATING 5/5

Claim# 0522932990101019 Worst Experiences Ever. On 7/6/2015 I contacted Geico and spoke to an agent by the name of Mona Hofmann to get a Quote on adding a vehicle to my husband’s policy. Mona Hofmann provided several different quotes and I decided originally that I would discuss it further with my husband and call back. Mona Hofmann offered to stay on the line which I appreciated since my husband... Read more

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  • From mobile
  • Geico
  • Jul 23
  • by anonymous
  • #671053

Geico are Crooks... All they care about is money never missed a payment... Missed by, 5 minutes and charged fees and my rate went up 100$... There as asshholes.... Won't work with you.... The lizard sucks too... Highly recommended not to go here Add comment

  • Jul 22
  • Auto Insurance
  • Canton, Ohio
  • Geico Auto Insurance Claim
  • 53
  • REVIEW RATING 4/5

Had a minor accident which I was cited for. Geico could not come out to do an estimate on the damage so went to a body shop to have done the quote was approved for the amount from Geico. I had the work done and paid for the work. Geico is not paying the claim, I have called many times and have gotten conflicting information. I have sent in the paid receipt from the body shop 3 times today get... Read more

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  • Jul 20
  • Auto Insurance
  • Rolling Prairie, Indiana
  • Sr-50 Insurance
  • 28
  • REVIEW RATING 3/5

After you have a accident in my state they ask for a sr50 and a certificate of compliance. We are 1 of 3 states that require this. Geico was suppose to send this to the BMV for me. They sent the SR 50, but not the compliance letter.So a month later I get a letter stating my licence had been suspended. Called and they said they would send the letter on friday.... Come Monday they finally sent the... Read more

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  • Jul 20
  • Auto Insurance
  • Jacksonville, Florida
  • Geico Auto Insurance
  • 25
  • REVIEW RATING 4/5

On May 28 I called Geico as i received mail from my DMv requesting info, i contacted geico and they said they would take care of it and they didn't now they want to charge me for 2 months of service when i'm only supposed to be charge 1 month of service, they always say someone will call you back and no one ever did and i refuse to pay them 2 months of service they agents suck at customer service... Read more

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  • Jul 20
  • Property Insurance
  • Farmington, New Mexico
  • Geico Homeowners Insurance
  • 39
  • REVIEW RATING 3/5

Having been with Geico since I was in the Navy it was natural to insure our first home and continue insuring our vehicles with their company as they had always treated us decently in the past. When I purchased an FJ Cruiser Geico dropped our coverage because it was an "off road" vehicle and they were unable to cover vehicles of that nature. Halfway through the next year I receive a notice showing... Read more

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