286 views
0 comments

I was hit by a GEICO customer. It was their fault so I started the claim process.

They wanted the wreck report which wasn't posted at that time and said they'd call the owners to confirm.A couple of weeks later I get the report and give them a call. They accept it was their fault and are willing to pay for repairs...after I get the report. So I submitted it. I told them I had an estimate which was about 1200 dollars.

I was told it didn't work that way I had to meet with am adjuster and he would decide what was to be paid. OK so I asked when could I meet him/her? They said only 9-10 am or 1-2 pm. I explained this was an issue due to.my work schedule which is 6-4.

They put me on hold ams called around for about 30 minutes. I told the operator I was off that day which was Friday at about 11 am. They couldn't find anyone. I asked if I could not meet an adjuster I would not get my claim they said correct.

So I went back and forth telling them I could not meet their tiny window of opportunity and needed my repair. They apologized and said that's all they could do I would have to bend to their schedule.I claimed this absurd and unprofessional to only offer these times and asked for a supervisor. I was put on hold again for like the fifth time. When the operator returned she apologised and said she would call the adjuster directly and gave me his info.

She called him and no surprise he didn't answer. So in conclusion I was on the phone about an hour to finish a claim, asked for a supervisor and was denied, was denied service they by law owe me and was given a number to some dude to schedule on my own time...THANK GOD I HAVE NATIONWIDE GIECO BLOWS!

Location: Atlanta, Georgia

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

GEICO Reviews

  1. 639 reviews
  2. 166 reviews
  3. 109 reviews
  4. 57 reviews
  5. 72 reviews
GEICO reviews