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I used to own a car insured with Geico, and I sold my car in Jan 2011. when I called Geico to cancel my policy, and since they deducted the money in advance, they owed me a remaining balance. I have never received the check of the remaining balance until March 2011, they claimed that they sent it twice to an address that is different from the my address on file ( I do not really know why would they do so ) so I asked them to send it again and confirmed the address to them. however, 2 weeks later, I purchased another car, so I called them to insure the new car, this time they asked me if I was married, (Fact: I am engaged and planning the wedding next June 2011) so I gave them my future wife's name, and was shocked that they added her to my insurance policy, a week later, I got the check of the remaining balance in both my name and my future wife's name on it. the bank refused to cash the check as it is not in my name alone. I tried to explain to Geico that my future wife has never been to the US, and she has no Social Security number, but they still insisted that they cannot send me a check in my name alone, they want her to send them a paper from overseas authorizing them to give me my money back.

FACT 1: I paid this money from my own credit card account, and I was single then

FACT 2: they tried to send the money to wrong addresses with my name alone on it

FACT 3: having a new policy with her name on it, make the new check in both names instead of my name alone, although they were sending it before in my name alone

I asked them to refund the money to the card, and they also refused. they are using my money all these months, and refusing to give it back to me, and I do not understand why I should beg for my own money.

I did not ask for my wife's name to be on the policy, and they keep telling me that they want to protect her rights.. excuse me... but that was my money, and I was single when I paid it, now they want proofs??!!!!! why did not they ask for proofs when they added her name too? why is it always easy to take money, but hard to return it??? I believe that if they wanted proof that I am still not married, they should have asked for a proof that I was married the first time! if they asked for that then they would have understood that I was not married.. they just want to keep this money with them the longest period they can, so they can make money of me.

I have been very loyal customer with them, paying always in advance, and never got any ticket or been into any accident before!

Monetary Loss: $177.

Location: Crocker, Missouri

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Guest

Why did you shared with them your future plans in the first place?! you confused them probably. you should just said "no" for married/or not question!

Guest

I am sure you didn't complain when you were given the preferred married rate, single pay more, duh

Guest

I did read and understand, the fact is that all you had to do was provide proof and you would be fine, but you didn't. your fault, whiney baby.

Guest

I know what they have in their policy, please read my complain before commenting, my complain is about the previous policy, according to US Laws, the old policy I was single, the refund from old policy should go in my name only. read and understand first then comment.

Guest

GEICO sells FAMILY contracts... read your contract and you'll see that geico was not in the wrong.

Guest

Dear flabergasted,

I do not think you understand what I wrote there, I told them the truth, but missing the part that my wife is never in the US and not living in my home, so as per US laws, she is not yet my wife. and the check was mailed to me before with only my name on it, as my previous policy was in my name only, but when they sent it to the wrong address (do not just analyse that I changed address to cover for them, as I did not change any address !) they sent it twice with my name only on it, but when I called them to see why I never got the check, they said it was returned to them because it was sent to a wrong address, and this time they sent it with both names on it, so let's not just find excuses for them and admit that what they did is WRONG !!!

I checked with other insurance companies, they all told me that if my wife does not have driving license, I do not have to insure her, and even if her name is on the insurance, all refunds would be paid to me only, as I paid them from my own account !!! .. there is definitely no money issue between me and my wife, but, she is not in the US, so the issue is that I would not be able to cash that check !! simple rule, I pay you something, you give that money back to me, not to my friend or relatives !!!

Guest

You know that insurance companies have what is called "good faithL contracts, meaning that they have to take your word when you say you're married. When someone then turns around and says "on no nevermind I'm not married YET". Now they know that you have lied or ommited the thruth at one point; either when you told them that you were married or now that you are retracting it.

Also these contracts also tend to be family contracts which mean that if you have a spouse, she/he must be listed on the policy. You don't have to ask them or give them permission to do so. You have an obligation per your contract to advise them of any changes that occur, including getting married.

Lastly, this "I don't know why they are sending it to the wrong adress" seems to me like you moved and never told them.

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