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I am having the worst experience ever with a homeowners claim I filed. I claimed hail and wind damage for a storm that happened on June 11 and needed to fix my damaged roof and blown down fence.

They have been fighting me tooth and nail saying that the roof hail damage happened from a previous storm 2 weeks earlier and are forcing me to claim the fence and roof on 2 separate claims. I have sent in evidence of articles/weather reports showing that there was in fact hail AND wind on that date but they are still trying to screw me over and make me pay 2 deductibles. To top it off, I got a check for $1200 that is supposed to cover a new fence on 3 sides AND a new garage door. Are you kidding me?

$1200 will barely cover the garage door. And let's not forget the ridiculous depreciation because my fence is "old and worn". Yes, it is 14 years old but I pay my insurance premium ON TIME, EVERY month so that way when something does happen, I am covered and able to get the necessary repairs made. So not only do I have to come up with about $2000 to pay for the rest of the fence repair, but come up with another $1700 for a second deductible on the roof.

Not to mention the storm caused our roof to leak and now there is water damage in our home because they want to take their precious time sending us a check. After our roof is fixed, I will be switching companies immediately. Geico partners with Arrowhead, and they passed the claim on to American Claims Management.

If you have the misfortune of having to file a homeowners claim, ACM will find a way to *** over in every way possible! I understand now why Geico was the cheapest I could find for homeowners insurance because it comes with the worst service I've ever encountered.

Monetary Loss: $11000.

Location: San Angelo, Texas

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