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I was involved in a minor accident where my brand new 2015 was bumped by another Geico policy holder while parked. He and his passengers were intoxicated we exchanged information.

The next day the individual Amar Chitimalli who caused the accident notified his insurance of the accident that he caused, that was not worth over $500 in damage to be reported. He claimed that their was no impact and no damage to my car. True I didn't have anything but a smudge easily whipped away. This is why I didn't see any reason to report the incident.

Her is where I was attacked the Adjuster Kevin Kramer out of San Diego, Ca. Proceeded to interrogate me asking "why was I out at the time my car was bumped" and "what recipes did I have of being in a club" I told the man I don't drink and he proceeded to interrogate me regarding individual on the street and who where they?I was treated like a criminal and I didn't even cause the accident. I spoke with his supervisor Jeff Clark who made excuses for Mr. Kramers, and when I had tried to speak to his supervisor Nalni Koch she never returned any of my request to speak to her.

To this day I have no ideal what is going on with the claim. So be prepared to battle with the adjusted when your the victim.

Reason of review: Bad quality.

Location: Pleasanton, California

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Advice I was givin that actually seamed to work, was to down load a recording app on my phone so that when I did speak with thier rude adjusters I had proof of their lies and scare tactics that every office I've dealt with seems to have. Then FAX a written request to speak with the president of the claims department(that way you have a receipt and even more proof of the neglect to handle your claim properly.

Most importantly make sure you call every state official that you can, eventually you will find one who is willing to help. They seem to be more encouraged to actually treat you like an actual human being when you get the state involved and there's a threat of an investigation into their office..

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