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1.5 Based on 254 reviews
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  • From mobile
  • 16 hours ago
  • #994089

I was told the electric would have to hit my home and not just fried my computer and t.vs for me to collect anything.I was not told about the $500.00 deductable. Maybe they should pay some of these claims instead of paying for all of the advertisement.

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Geico what can I say ***-sucking Bottom Feeders of the Earth had The Misfortune to have this insurance refuse to pay a flood claim which I was advised that they cover by the representative over the phone then when I had my car to go get it looked at they refuse to pay to get it looked at so how are you going to determine anything when you're not paying claims lock my keys up in the car some guy showed up at 3 o'clock in the morning loaded drunk... Read more

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  • From mobile
  • Jan 12
  • #990097

I get rear-ended and my insurance premium goes up $100 because of my "updated address" and my re-occurring payment for the last 3 years gets declined because of "invalid account number" and now I'm under cancellation, all done the same day as my bodily injury claim papers get sent...thanks Geico.

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I am disgusted and appalled with the customer service I received from Geico. I got into an accident on December 12th. My car was towed to Frankie’s auto body shop by the 16th. The adjuster James Carducci went out to look at the damages and determined the cost. He set the estimated date of repairs to be completed within 14 days. I was well aware of the holidays so I knew it would take longer. When I changed my policy around over the phone I opted... Read more

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that Friday 6th. So now there seemed to be more issues with the car and now my set date would be Monday. Still from this point no one from Geico called me to make me aware of this issue I talked to James and Nick but they only gave me information I already knew from me calling the shop myself. So I pick up my care yesterday January 9th and I was relieved…. So I thought. I drive a couple of miles down and realize my heat and air and my center... Read more

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A bus drove into my car and the bus driver was experienced in this and knew what to say and when to say it and before I knew what was happening he had the police officer on his side. I called GEICO and asked them if there is anything I can do to collect damages from the bus driver even though I did not have collision insurance. The rep said that GEICO can claim it for me and I gave the details. I double checked with her that I have a chance even... Read more

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By far the worste costomer service. They are lazy took 3 months to get them to even look into an accident that my car had while it was parked, don't even get me started on the last accident my husband had where someone hit him from behond where he was parked. After months of calling them finally someone acted like they would do something to get our car fixed. Never again well I go with geico cant wait to switch to another auto inserance. Read more

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These people have no lateral communication between services, never return phone calls, and when they do it is like they try and talk down to you as if you were a child or uneducated. I am changing insurance companies , this company could not even find me a tow, I then had to pay out of pocket with no return from GIECO after 2 months as well as my claim has been long overdue past 2 months in the process. if you are smart don't buy into GIECO's... Read more

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I had a flat Tyre on Wednesday night so I requested a tyre change thursday morning. Geico agent came 2 hours later could not change the tyre asked me to contact some one else. Saturday I called geico again at 10 at 12 I got a text tyre was changed while I am still waiting for service. Now I am on hold geico could not find any provider for last hour to get me some one change a tyre. my policty number # 4342 16 9341 thanks. I have been paying for... Read more

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12/2016 - Vehicle accident worst Geico experience ever! Claim agent made a decision when I didn't agree she became hostile, unprofessional & failed to advise of my appeal options. Follow up messages & emails to her supervisor, but did not get a call back until almost two weeks later! The claims supervisor made me feel worse with his poor customer service & nonempathetic approach. Sad that the other parties insurance, State Farm, was more... Read more

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