For TLDR; Terrible communication, poor customer service (ex: when asked for somewhere we could issue a complaint we were told "You can look that up on your own if you would like. I'm not telling you that."), general unconcern for their customers as a whole. A driver...Read more
I am very upset that Geico who I already feel over charges me on my car insurance won't event let me change the date of my automatic payment. I need to change it so it helps with my finances but my only option is to prorate it and charging me more even though I've...Read more
My parents just got a policy with these scammers , they gave my parents the worst coverages , so when I called to complain because I am a member of the Armed Forces and I got a better quote with more coverage for less the cost, and they gave my mom less coverage for...Read more
Geico is not what they portrayed
My husband was a geico customer with my name on the policy with learners permit. He pass and I continue the payment i put my sons on the policy before the expiration . How every they increase the payment even though my son was on before the policy expired.
Geico - Fraudulent
Offered no help. Bait and switch. They will increase your rates with no explanation. Their operators all will tell you different things and none of them know what they're talking about. You'll be put on hold every few minutes and never receive any answers. Go will anyone but them
Geico - Auto Claim Review
My claime was for total lost of my car.call the agent who supposedly have the claim.very difficult to talk to them never answer the phone every time you call them give you diferent names and phone numbers .not a good insurance
Geico - Terrible process
My car was rear ended, unfortunately by someone with GEICO insurance. What followed was 60 days of emails, calls and ended with less than acceptable repair coverage. The worst auto insurance experience I have had in 50 years of owning cars.
I was rear-ended by a GEICO customer and It was determined it was their client Geicos customer that is at fault for my cars repairs to be done, totally!! But yet now over 4 months later they still are not wanting to contact me and follow thru with payment for my cars...Read more
My car has been in the body shop for 2 weeks now . It needs to have 2 mouldings that go in the roof replaced ( missed by GEICO on their estimate )and now I need an adjustment to be made by, GEICO ! to replace them. It has been mission impossible to get them to do that....Read more
Car insured by GEICO was in an accident, we inform Geico but never hear back. Find out from the body shop that the appraiser has come the next day. But we don't hear anything from GEICO. After multiple calls, two weeks later they tell us that they are totaling the car....Read more
My car was flooded in Hurricane Harvey. It is a 2016 Cadillac SRX which is a lease vehicle. When the adjuster came out they wanted to clean the inside! Not replace the carpet but clean it and put it back in. When the dealership got the car they said it was totaled, but...Read more
Deer accident they put it on me because of the fat *** adjuster he just wanted to sit in his office and look at pictures.... looking for another insurance co that stand behind there policy holders ..... waited for months for adjuster to call me back..... no phone calls...Read more
6 years with Geico, not one single claim until July. Filled a claim for tailgate damage I did backing into a pole. DENIED. Treating me as if I am a criminal and assigned an investigator to grill me 3 separate occasions 2-3 weeks apart, They wanted my cell phone records...Read more
My car was involved in an accident on August 23, 2017. My car was rear ended and caused damages to the back. Both lights were knocked out, the trunk would't close and had to be tied down with a rope and bungie cord. The car was able to be driven from the scene, the...Read more
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