Blatant fraud awarding auto repair amount

I was towing a trailer turned on my turn signal and had begun a lane change. Another driver who didnt see my trailer came beside my trailer after I had begun changing lanes. I saw them and stopped to give them time to back off. The only damage was a minor rubber mark on their door. No dents. I called Geico to describe the situation and ask how to handle the situation. The other driver had not made a claim at this point. Geico informed me that because I was changing lanes Geico automatically found me at fault. They then proceeded to initiate contact with the other driver and asked them their version of what happened. The other driver told me that she did not see my trailer. But did not admit that to Geico. The result was that Geico not only provided the other driver with an invitation to make a claim against me, they called her multiple times before she had even filed a claim and then had their own representative authorize a $3000 plus claim against me ($75 in materials $2000 in labor and two weeks of vehicle rental) for what was literally no body damage and a six inch rubber mark on her door that a detail shop could have polished out in an afternoon. I have gone from having a spotless record to having over a $3k claim against me because geico no only authorized a fraudulent repair bill, but encouraged the other driver to file the claim. They have refused to provide a copy of the photos or estimate used and have simply stated that their adjuster authorized $2000 of labor.

User's recommendation: Do NOT TRUST GEICO.

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1 comment
#1963858

It doesnt matter if she saw your trailer or not. It is your responsibility to make sure the lane you are moving to is clear.

The driver in the lane you are moving into almost always has the right. of way.

ID
#2340001 Review #2340001 is a subjective opinion of poster.
Location
Los Angeles, California

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New Reviewer

Car insurance

Always good customer service and quick to handle our claims.
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ID
#2330927 Review #2330927 is a subjective opinion of poster.
Location
Abingdon, Maryland

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Verified Reviewer
New Reviewer

Bad service

Update by user Dec 05, 2020

no one gives a crap about the victim,shuffled under the rug and hope or make it go away while I have 2k+ damage to my car I think it should happen to the people that are to "big of Chickens to face the "Truth", and all you 30 something "know" who you are, KARMA is a *** remember those words when "you" get hit and think, your clean...

Original review posted by user Dec 05, 2020
I was in a accident with a geico insured and the they have *** me out of 2+ months of getting my car repaired.. What should have been cut and dry but they have made my life miserable, anything but, I guess I will need a good lawyer, please advise of any good legal represention I want 2 months+ my aggravation compensated for and that is well within my "victims rights" and also my car fixed asap! can anyone help me? reply to Kenneth E Git@***.cpm!asap to Kenneth

User's recommendation: find a more reputabe company unless you want to do it all yourself.

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ID
#2321634 Review #2321634 is a subjective opinion of poster.
Loss
$3500
Preferred solution
Let the company propose a solution
New Reviewer

My property was over insured and not covered by the correct policy.

This is in regards to claim #259****, I hope these words do not go on deaf ears. I am sure you are quite aware of the meaning of IN GOOD FAITH. In case you have forgotten which it seems your company has; the meaning of IN GOOD FAITH means honesty in fact and the observance of reasonable commercial standards of fair dealing. Your companies practice of GOOD FAITH has been anything but this. I am again requesting that you take a look at my policy and claim that I had made with your company and the phone calls that were made to try to rectify the over insured amount that I had been paying before this one and only claim. If you take a look at the account you will notice that the phone calls made prior to the claim for the roof and other things was to reduce the insurance coverage because we figured out we were grossly over insured. My wife was also trying to change the insurance policy coverage from ACV to RCV. When she asked the agent to change these things you will notice in the transcripts that the agent tells my wife these things can not be changed. My wife's jaw dropped when she was told the changes could not be made. IN GOOD FAITH how can your agent tell my wife we can not change our coverage? This sounds like False information from an agent. FALSE INFORMATION FROM AN AGENT IS DEFINED AS: The purchase of an insurance policy demonstrates that the consumer understands that you need to protect yourself in the case of an accident. However, the specifics of your insurance policy arent always easy to understand. How much coverage do you really need? Does your premium cover everything you asked for? Were all of the policys exclusions properly explained? If your insurer misled you into purchasing an exorbitantly amount of insurance on a property that was well known to not be valued at that amount and ultimately failed to protect you in the case of an emergency, it could have misrepresented the terms of your policy and the agent mislead the insurer as to not having the ability to make changes to a policy. It is illegal to make a false statement or give false information in order to persuade the consumer to cancel or exchange a policy you already have. My wife asked the agent questions and the agent knowing that she would be earning a commission on the policy told my wife we could not make changes. This is exactly what your agent did. I have ran a business may years and have had insurance on many properties and this is the first time I have ever heard from someone that we could not lower our insurance coverage. Another term you may or may not be aware of is Insurance Fraud. Insurance fraud is a deliberate perception perpetrated against or by an insurance company or agent for the purpose of financial gain, Fraud may be committed at different points in the transaction by professionals who provide services to claimants. Your agent committed fraud when she told my wife that she could not reduce our insurance coverage on our property and when she said she could not change our policy from ACV to RCV. The Agent knew what she was doing and did it with malicious intent. She new that our property was over insured by at least $100, 000 and she denied us as the consumer to make changes to our policies. We made a claim and now they are wanting to settle with all types of depreciation on ACV when I had called to change my policy earlier and was denied the change to my policy. AGAIN we had tried to make changes to our policies and were told no. Here are few things that I am going to do: 1. I am going to send a Freedom of Information Act request to your company via my attorney. I want all transcripts of conversations that were had between the producer and my wife. 2. I will be sharing this to the 10 Facebook Groups that I have for Home buyers and renters that are well over 40, 000 members, 4 local news channels. 20/20, Nightline, CNN, Fox News, my attorney, Banners and signs all over out state highway that my business sits along side and the launching of the websites: SAYNOTOHOMESITEINSURANCE.COM SAYNOTOGEICO.COM. I have already received a lot of interest in the websites. There are many people who have been in the same shoes with your company as I am and are ready to make their voices and problems with your company known. I hate that it has come to this but I am again requesting you to reevaluate the conclusion that your company has come to. I am requesting a new roof on my home with an ACV depreciation that I had called in to make policy changes about. I hope this has not fell on deaf ears. It most definitely will not be deaf ears when this situation goes public.

User's recommendation: DO NOT DO BUSINESS WITH GEICO AND HOMESITE.

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ID
#2312104 Review #2312104 is a subjective opinion of poster.
Cons
  • Bait and switch
  • Claim service
  • Unethical and unfair buisness
Loss
$30000
Preferred solution
Replace the roof on my home. In Good Faith do what is right!

I enjoy your commercials except for one, it disturbs me to the core

I enjoy your commercials except for one, it disturbs me to the core, once again a strong black man is being portrayed as insensitive and an out right *** to others rights. It may be a small thing but those who feel it see it very loudly.
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ID
#2297694 Review #2297694 is a subjective opinion of poster.
New Reviewer

Auto insurance question

I got stuck in your answering service
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ID
#2294907 Review #2294907 is a subjective opinion of poster.
Location
Corpus Christi, Texas
Preferred solution
Insurance for driving car rentals in Europe

Complaint

I have been in the phone for over 3 hours waiting for an insurance id card. Each time I get transferred, the wait is 30 minutes plus, then a transfer to another "supervisor" then another 30 minutes of "we appreciate your patience" messages.

User's recommendation: seek insurance elsewhere.

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ID
#2279964 Review #2279964 is a subjective opinion of poster.
Location
Danbury, Connecticut

Blowing cant get a location where my truck is iv called called and called tire