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POOR SERVICE

MY CHECK MAILED 12-13-2020 HASNOT BBEEN CASHED. SERVICE PERSON STATED IT WAS BEING BPROCESSED THIS PASSEDF SATURDAY. THEWY HAVE THE CHECK.BEWARE OF CUSTOMER VSERVICE.
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ID
#2367914 Review #2367914 is a subjective opinion of poster.
Pros
  • Good products
Cons
  • Poor service
Preferred solution
Let the company propose a solution
New Reviewer

Check mailed 12-13-2020 has been received and not cashed.

Called corporate office twice with no response or call back from corporate.. Called 4 times with customer support, and last Saturday your agent stated the check was being processed now. . Check was received and still not cashed. What is the problem. Lynn Pecjak

User's recommendation: BEWARE OF SUPPORT STAFF.

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ID
#2367908 Review #2367908 is a subjective opinion of poster.
Pros
  • Good vplans for vauto n
Cons
  • Poor service
Preferred solution
Let the company propose a solution
New Reviewer

Claims

Would like to use an Autobody place I like. E and j auto on western. Is this possible
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ID
#2367454 Review #2367454 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Denied Claim

After being a customer for years with multiple cars, boats and motorcycles, they denied a small claim on my wife stating that she was an "excluded driver". Holy cow. READ YOUR FINE PRINT. Even though your other family members may be listed as insured drivers on the front page, they could be "excluded" without mention of their name on subsequent pages. Amazingly difficult to communicate with anyone, especially anyone in management. Horrible customer service and I WILL NEVER DO BUSINESS WITH GEICO FOR ANY REASON... EVER!

User's recommendation: Find a local agent who is watching out for you, not for the insurance company. They're everywhere and do not let the discount crap companies like Geico convince you they're cheaper... they are not.

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ID
#2365702 Review #2365702 is a subjective opinion of poster.
Service
Geico Auto Claim
Pros
  • That it was cheap
Cons
  • Dishonest in their business dealings
  • Fake persona geico portrays in their advertising
  • Claim department
Loss
$8000
Preferred solution
Full refund
New Reviewer

I have been for more than one hour trying to contact you for a Verification of Coverage in the name of Sonia Ivelisse Vargas Burgos DOB 01/18/1977 as a driver on this policy

Cause Sonia Ivelise Vargas Burgos don't appear in my Identification Cards, is necessary that she has a Verification of Coverage in case of a police intervention.
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ID
#2365100 Review #2365100 is a subjective opinion of poster.
Preferred solution
Verification of Coverage for Sonia Ivelise Vargas Burgos DOB 01/18/1977 as a driver on this policy

Worst commercials I have ever seen

terrible commercials should not even be allowed on TV
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ID
#2364016 Review #2364016 is a subjective opinion of poster.
Preferred solution
You need to upgrade your commercials
New Reviewer

Stupidity

If people are fencing on your property, either call the cops or shoot them in the head. If people are dancing over you head, call the cops or shoot them in the head. If you have an aunt problem, just tell them to get the *** out.

User's recommendation: Shoot your agent in the *** head for being part of an *** company.

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ID
#2352892 Review #2352892 is a subjective opinion of poster.
Cons
  • Mass company stupidity
Preferred solution
See my suggestions above
New Reviewer

Pay my bill

Your automated service is slow and doesn't get you to a live person quickly enough. Once I got a real reason, she was delightful and lovely and efficient. I am moving, am in a hurry and was trying to pay my bill. Computers don't always help. Thanks.

User's recommendation: Get to a live person faster.

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ID
#2349153 Review #2349153 is a subjective opinion of poster.
Cons
  • Computerized systems
New Reviewer

And bird flew into my window

A bird flew into the window of my house and broke the glass
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ID
#2347539 Review #2347539 is a subjective opinion of poster.
Location
Arlington, Virginia
I was towing a trailer turned on my turn signal and had begun a lane change. Another driver who didnt see my trailer came beside my trailer after I had begun changing lanes. I saw them and stopped to give them time to back off. The only damage was a minor rubber mark...
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1 comment
#1963858

It doesnt matter if she saw your trailer or not. It is your responsibility to make sure the lane you are moving to is clear.

The driver in the lane you are moving into almost always has the right. of way.

ID
#2340001 Review #2340001 is a subjective opinion of poster.
Location
Los Angeles, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Car insurance

Always good customer service and quick to handle our claims.
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ID
#2330927 Review #2330927 is a subjective opinion of poster.
Location
Abingdon, Maryland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Bad service

Update by user Dec 05, 2020

no one gives a crap about the victim,shuffled under the rug and hope or make it go away while I have 2k+ damage to my car I think it should happen to the people that are to "big of Chickens to face the "Truth", and all you 30 something "know" who you are, KARMA is a *** remember those words when "you" get hit and think, your clean...

Original review posted by user Dec 05, 2020
I was in a accident with a geico insured and the they have *** me out of 2+ months of getting my car repaired.. What should have been cut and dry but they have made my life miserable, anything but, I guess I will need a good lawyer, please advise of any good legal represention I want 2 months+ my aggravation compensated for and that is well within my "victims rights" and also my car fixed asap! can anyone help me? reply to Kenneth E Git@***.cpm!asap to Kenneth

User's recommendation: find a more reputabe company unless you want to do it all yourself.

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ID
#2321634 Review #2321634 is a subjective opinion of poster.
Loss
$3500
Preferred solution
Let the company propose a solution
New Reviewer
This is in regards to claim #259****, I hope these words do not go on deaf ears. I am sure you are quite aware of the meaning of IN GOOD FAITH. In case you have forgotten which it seems your company has; the meaning of IN GOOD FAITH means honesty in fact and the...
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ID
#2312104 Review #2312104 is a subjective opinion of poster.
Service
Geico Homeowners Policy Claim
Cons
  • Unethical and unfair buisness
  • Claim service
  • Unwillingness to make things right
Loss
$30000
Preferred solution
Replace the roof on my home. In Good Faith do what is right!

I enjoy your commercials except for one, it disturbs me to the core

I enjoy your commercials except for one, it disturbs me to the core, once again a strong black man is being portrayed as insensitive and an out right *** to others rights. It may be a small thing but those who feel it see it very loudly.
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ID
#2297694 Review #2297694 is a subjective opinion of poster.
New Reviewer

Auto insurance question

I got stuck in your answering service
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ID
#2294907 Review #2294907 is a subjective opinion of poster.
Location
Corpus Christi, Texas
Preferred solution
Insurance for driving car rentals in Europe