Horrible Service

Im not gonna waste more time than I already have. Tried raising my monthly by 100 dollars after a year of perfect driving and payments because my policy lapsed how I dont know since I got cards in mail 2 days after the cancellation. Horrible company with terrible customer service
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ID
#3692945 Review #3692945 is a subjective opinion of poster.
Location
Houston, Texas

WENT ON LINE AS REQUESTED BY YOU ,

WAS QUOTED $ 528 CALLED THE 866-205-**** NUMBER TO FIND OUT IF THE QUOTE WAS FOR A SIX OR TWELVE MONTH POLICY ,, WAS FOR SIX ,, THATS $ 1056 ,, FOR A TWELVE MONTH POLICY WITH NO FIRE THEFT OR COLLISION ON THE POLICY ,, CRAZY ,, SPOKE TO [ WILL ] TO ASK WHY ,, HE WAS...
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ID
#3684236 Review #3684236 is a subjective opinion of poster.
Location
Lowell, Massachusetts
Preferred solution
Let the company propose a solution

Quote for rental insurance

I have a hard time believing he even attempted with a quote. If I had car insurance and other things to bundle he would of given me the time of day. I seconds $169.00, really!!!

User's recommendation: Never.

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ID
#3681215 Review #3681215 is a subjective opinion of poster.
Location
Newark, New Jersey

Claim not responded to

My truck was hit by your client who tried to run me off the road out of road rage and Geico has done nothing to help with getting my truck fixed. No phone calls no letter no emails nothing! Im not going away your client is responsible for this and it needs attention now!!! My next step is to sue your client and geico for not responding at all!
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ID
#3679948 Review #3679948 is a subjective opinion of poster.
Location
Conway, South Carolina

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New Reviewer

Customer service

Great customer service from Gieco.They where nice and explain everything and also found me discount to have affordable auto/renters insurance.
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ID
#3673542 Review #3673542 is a subjective opinion of poster.
Location
Denver, Colorado
Preferred solution
I.D insurance cards

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New Reviewer

I need a tow

My daughter was hit in the back , muffler is hanging, cant drive the car we need prompt service, cus

User's recommendation: We pay the high premiums , when an issue arises at what ever time, we need a solution and prompt service.

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ID
#3671787 Review #3671787 is a subjective opinion of poster.
Location
Haines City, Florida
Preferred solution
I would like my car towed
New Reviewer

Re my photos sent today

I want to confirm that I sent my photos to the GEICO claims at the GEICO office on N Disision street today. The GEICO employee was not able to assist me on my phone so she sent them via her email. I had contacted GEICO by phone several times to get help sending the photos and was still not able to send them. Trudy Ogrady
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ID
#3661001 Review #3661001 is a subjective opinion of poster.
Location
Spokane, Washington

Wrong payment date

Every month my payment comes out of my account automatically on the 15th. Today I got a notice that its coming out on the 14th which I did not agree to ever. This is notification that if my payment comes out on the 14th it wont come out it will bounce. Our check goes in on the 15th which is what we agreed upon when I set up auto payments.
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ID
#3657661 Review #3657661 is a subjective opinion of poster.
Location
Humble, Texas
New Reviewer

Question on coverage

Associate was extremely helpful, needed insight on additional driver for moving truck. Overall couldnt be happier with The customer service

User's recommendation: Excellent customer service.

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ID
#3656468 Review #3656468 is a subjective opinion of poster.
Location
Litchfield, Connecticut

Drive easy help

We worked with an agent by the name of Tristan, and he was GREAT! He was extremely patient and kind to us, two old folks that do not understand technology very well! He resolved our issue in a timely manner. Seems to be a very good employee!
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ID
#3651238 Review #3651238 is a subjective opinion of poster.
Location
Ocala, Florida

Checking on golf cart insurance

Daniel was very helpful and let me know that I could add this coverage to my existing car insurance policy.

User's recommendation: Very good company.

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ID
#3643798 Review #3643798 is a subjective opinion of poster.
Location
Gilford, New Hampshire
New Reviewer

Insurance ( car)

I just called an it said canceled why an my insurance keeps going up please help I love yalls company an don't wanna have to switch
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ID
#3643187 Review #3643187 is a subjective opinion of poster.
Location
Pharr, Texas
Preferred solution
Lower payment

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New Reviewer

To many years and no discounts

Nothing happened just looking for cheap payment have been with this company over 5 yrs and I have not receive good driver or anything from GEICO
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ID
#3641750 Review #3641750 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
Price reduction

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New Reviewer

I need roadside assistance

I'm pretty upset , I called for roadside assistance and the wrecker service told me they told gieco they didn't have anyone to help me.I didn't know this until hours later and it's nearly 6 hours later and my keys are still locked in my car with no help.Im thankful I'm not on the side of the road
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ID
#3638759 Review #3638759 is a subjective opinion of poster.
Location
Beaufort, South Carolina
Preferred solution
Deliver product or service ordered

Insurance cuote

Today I filled my information to get a cotization of a premium insurance cuote for my car, and I got very interested when I received the cuote per month of $110 and when I decided to star a new insurance with Geico the final price increase $50 dollars more than the initial cuote rate. So the final coute was $165.00 per month So it was very disappointing that Geico changed the price for a higer one after spending several minutes trying o get a cheaper cuote rate than my current insurance.

User's recommendation: Don't trust in the initial cuote rate because it will increase.

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ID
#3630899 Review #3630899 is a subjective opinion of poster.
Location
Hayward, California
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