GEICO
Reviews and Complaints
2.2M
CLAIMED LOSSES
1.4K
TOTAL REVIEWS
270K
PAGE VIEWS
12
ISSUES RESOLVED
GEICO Reviews
New Reviewer
Geico sucks
After over 10 years of being there customer they canceled my policy after one letter that i never recived , let me explain my wife and I moved 60 days ago , after paying my last payment on May 8th 2010 shortly after wards they ran mine and my wifes license , no problem there was some issue with my wifes license that weve been trying to correct , so they say there was a letter sent out to the old address even though on the 8th of may i gave them my new infromation , even so all of the mail from my previous address has reached me just fine including junk mail..but this letter that says your ok but you need to fix your wifes license but if you dont let us know your policy is canceled. so instead of calling or even a email like i asked them to contact me that way only nothing they say they sent it to bad if i didnt get it , there's alot to *** me off here but the worst part was when i called in they say ive benn with out insurance for the last 10 days , what if something happened ? i think after years of being a customer and no accidents a phone call to update me would be just common sense but fat chance , i have a plan on how to cost them a lot of money , when im done they will wish they did the right thing.there really nice at 1st but dont be fooled you to could be driving one day get hit or hit something and they say sorry we sent you a letter even though you told us not to !!!
2 comments
ID
Location
Henderson, Nevada
Dear Geico Re: policy number:xxx953 I am utterly disappointed by your claim department and the way you handle claims. Despite your lame commercials that assert money savings of a stack of fives, it appears impossible to obtain even a small sum of repair money. After...
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6 comments
PissedConsumer393262
#393262
I took a quote online and was given a reasonable price... just about 18% less than my previous insurance.
I entered all that previous history that i knew and after i enrolled, paying full premium for 6 months, the next day when i login, i see that i have to pay 225 more because they did a check in DMV and found one accident in 2007 that i did not mention. what the heck... why did they not do the check before i hit the cc details, i ended up paying more than what i was paying previously... Insurance companies are becoming very cheap to the fact that they just want premiums...
no claims..
i had a claim for $300 after 500$ deductible... suckers...
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ID
Location
Burgas, Burgas
Service
Geico Claim
Loss
$500
New Reviewer
Geico - You can't trust you have coverage
I had been a faithful Geico customer for over 5 years. Paid bills on time, no issues. I changed bank accounts and submitted my information to Geico. They never updated their system, then sent me a letter informing me my bank information was wrong in their system when they tried pulling my monthly payment. Per their bs letter, my account was still active, I just needed to call and verify my bank information. I called and found out that they cancelled my policy. Apparently it had been cancelled for almost a month before they sent me a letter. When asked why send me the letter, they denied they sent it even though I was holding it in my hand. I drove around for a month, unknowningly without car insurance. Then they offered me new insurance at twice what I was paying because I had been "without insurance for over 30 days". TOTAL SCAM!!!!
ID
Location
Albany, New York
Geico is a big rip off and we are stuck with them!
My husband joined the Army full time in April and out of 6 years as a customer with Geico, NOW we a have a problem. You draw your own conclusions on that one! We were buying a new car and thought we were being smart about the process. We even called for a quote before the final purchase to make sure the insurance would be affordable. The quote was a pleasant surprise. I asked the agent "are you SURE that is right?" He said "yes it is, I am just that good!" We went ahead with the deal on the car, thinking we had covered all of the bases. I called AFTER signing the papers on the VERY large loan to confirm the switch from the old car to the new car. The insurance is almost double the quote. I asked the lady I spoke to what the problem was and she said "well you have a teen on your policy and she didn't know why the other agent made that quote". That teen has been on our policy for 3 years. Why is she all of a sudden a "problem"? Now we are stuck buying a vehicle with insurance we cant afford. We are at a loss as what to do. We have found a cheaper home to move to so we can buy food out of the money we save on rent. The only thing about the cheaper place is we must get rid of our pets to move. Thanks allot Geico! Is this how you treat all of your Military customers?
6 comments
ID
Location
El Paso, Texas
New Reviewer
Gieco Gone Goofy
I want to know why when you pay for insurance that is supposed to protect you. They pay someone to not sue you?To sum this up in less than 100 words. Twenty years ago if someone were to tap your bumper, everyone gets out of the vehicle and asks if you are alright.. everyone says yeah we are fine all parties shake hands and go there own way. My son has tapped the bumper after coming to a complete stop and accidently popped the clutch due to weather conditions and work oil on his boots which slip off the clutch and pop him into someones tail. not causing any property damage to either vehicle.
1 comment
ID
Location
Scranton, Pennsylvania
New Reviewer
Dumped stolen burnt hull in my yard
I was supposedly a valued Government/state employee that had two of my vehicles insured with GEICO. They were not willing to pay me what my vehicle was valued when someone stole it and sat it on fire! They dumped the hull back into my only front entrance to my home (dangerous hull and all). Do they not even think of the hazards it is posing to our community, children and animals? GEICO displays ruthless mafia style tatics to try to bully its consumers! They are all good until they have to pay! Still fighting them for my deserved $$$money$$$!
ID
Location
Washington, District Of Columbia
Geico denies claims nation-wide
Geico insurance does not pay when it should. Look up personal injury claims not paid and you will find Geico is the number one offender. work together anfd make Geico pay thier claims for personal injury. Join dontgotogeico.com you'll be glad you at-least tried. Geico insurance hired David Glodstein Accoutants to discredit my claim for personal injury. They spent a whole year doing it and they told Geico not to pay me, they didn't. I justified my claim with canceled checks, professional records from my own accountants. We submitted every form they asked for for well over a year. We proved positvely that I lost $14,000.00 in wages but they will not pay. I need you to help me, if you do I will help you too. Lets band together and cause them some grief just like they caused us. Are you with me? Please help as there is strengh in numbers. Join dontgotogeico.com and lets hang them out to dry! Do not let the man hold our money and make bad descions that make them rich and leave the little guy out in the cold. Please help! dontgotogeico.com
ID
Location
Rochester, New York
Service
Geico Claim
New Reviewer
Geico lies
I called Geico for an auto insurance quote after seeing how much I could save. They quoted me a monthly rate equal to what I pay Allstate for 6 months. They are total ripoffs. Then they must have sold my name and personal info to all mailing lists, I got junk mail until I moved. After reading many consumer sites like this, I think Geico must have people just to check the internet and counter all complaints so don't believe much of what you read positive about them. And now they are advertising home and apt. insurance. yippee. How to be homeless insure with Geico...
ID
Location
Brecksville, Ohio
Service
Geico Auto Insurance
New Reviewer
Follows is an email written to Tony Not-so-Nicely, CEO of Geico, which was ignored completely. Below that is an essay about Geico that was sent to every major newspaper in the US. What a shame that we as consumers have no recourse and companies like Geico can do...
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74 comments
Daquon
#966355
They do this to employees too. They sprayed all over my face since Nov.28, 14 on.
I say we sound the possy and round up some camel riding cavemen with pet geckos.
They're commercials are as incompetent as their claims asjusting policies. Don't forget Maxwell the pig, we can have him for breakfast before we round up the rest of the gang.
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ID
Location
Columbus, Ohio
Service
Geico Claim
I Guess I was not Worthy of Their Respect.
I am not sure if it was my situation that warranted such a bad experience, but I was a poor, vulnerable college student when I was involved in a wreck in September of 2004. At the time I was driving a jalopy with dents all around when I was hit by a red light runner. GEICO assigned me an agent. I think his name was Justin Morgan or something like that. It has been a long time and I do not remember everything that was said and done, but it brings to mind a old quote: 'people will forget what you said, people will forget what you did, but they will never forget how you made them feel.' To make a long story short, Justin (or whatever the boy's name was) made me feel very lowly, confused and disrespected. I tried to negotiate the settlement amount that I was to receive (keep in mind that I was younger and naive at the time) and he went into this rant about how ghetto my car was. I mean, come on: I knew my car was ghetto but did he really have to be that disrespectful about it? Also, I decided not to settle on account of the fact that I really needed my car and could not afford to go without it long enough to find another decent car for $2,000, and I told him that. Nonetheless, he still hounded me to settle. I felt as if I was being harassed with all the constant phone calls and messages. I have since graduated from college and I drive a much nicer car, and I wonder if his treatment of me would be different in my current situation. I will never know; I have refused to go with GEICO ever since. By the way, I am covered with a full coverage policy with a small local insurance company that charged me less than 60% of what my GEICO policy would be. Don't be blinded by the weird money clip or the ridiculous song- there are better insurance companies.
1 comment
ID
Location
Tucson, Arizona
Loss
$550
New Reviewer
I have recently had an unfortunate incident. Occurance: While traveling back from Idaho on vacation. I was driving on I84 East ound, I had recently past a truck and got back in right hand lane, I looked back a few minutes later and noticed a fire on trailer, I came...
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4 comments
PissedConsumer734046
#734046
Interesting I just changed to Geico asked for policy still not received, since I was unable to access on line so No fine print to read. Thanks.
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ID
Location
Denver, Colorado
Service
Geico Homeowners Insurance
Loss
$16
New Reviewer
I have requested my insurance cards several times from my insurance company and have yet to get them
I am getting a little frustrated with calling and emailing customer service for copies of my insurance cards for my daughter's car. I need to make sure that my daughter has the card on her person. I have paid the policy in full, so there is no good reason why they can't get on this and get them out to me. In my former life I was an insurance agent for several major companies. If you failed to get the cards out to the customers you were reprimanded. What are these people doing, playing solitaire at their desks?
6 comments
ID
Location
Albany, Georgia
A geico is bad news. they cheat people, particularly blacks who've done something for themselves
a few weeks ago, a geico policy holder slammed into my fence, doing extensive damage. i filed a claim. although not all of the fence was on the ground, the rest of the fence had been weakened and will have to be replaced. a man named wilkerson, never contacted me. when i called him, he would not pick up the phone. i filed a complaint with the presiden't office. they sent out someone named chapman. for over $2,000 in damage, they offered me a little over $300.00. Additionally, because of the freeze here in louisiana, several very expensive mature plants died, and will have to be replaced. they refused to pay for them. *** geico. don't do business with them.
6 comments
ID
Location
Baton Rouge, Louisiana
Service
Geico Claim
New Reviewer
Refused to Cancel mothers Homeowners Policy after death.
Placed a phone call to cancel homeowners policy just as a courtesy since policy period was ending and mother had passed away. Figured they would expire coverage anyway without payment. Well, they continue to charge until delinquent amount adds up then turn into collection agency!!!! They say I cannot cancel a policy I did not start. My name is not on initial policy but property is in my name too. They expect me to get an affidavit or executor of estate to cancel or go get deed and send copy to them. I have enough other stress with 2 deaths in 6 weeks CUT ME SOME SLACK HERE!!!!!!!!
3 comments
ID
Location
Springfield, Missouri
New Reviewer
Geico leaves my family at risk,thanks Zinzy
Geico costumer for over a decade ,clean driver,no accidents,PAYING COSTUMER FOR A DECADE and first time I need them has not settled my claim with another geico costumer since 3/09 with over $4,000 worth of damage.Geicos claims adjuster stated impact was at the front of my car,when impact occurred behind back passenger side door and the other cars front and low balled adjustment to 3,000 and stated it was a 50/50 accident.Sent my lawyer a check for 1,500,damage not fixed.I had full coverage,collision while other had the minimum and they use time and delaying tactics to deny.1/10 this garbage outfit has no concerns for the safety of my children by their well calculated INACTION
ID
Location
Holbrook, New York
Service
Geico Claim
Loss
$4
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Yes i always leave my problems to someone else , that why i own and operate 2 businesses that are worth well over , ($000,000,000 ) what do you do for a living ?
you really should've been more diligent to follow up on this yourself... you always leave your problems up to other people?