GEICO Reviews

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Geico sucks

After over 10 years of being there customer they canceled my policy after one letter that i never recived , let me explain my wife and I moved 60 days ago , after paying my last payment on May 8th 2010 shortly after wards they ran mine and my wifes license , no problem there was some issue with my wifes license that weve been trying to correct , so they say there was a letter sent out to the old address even though on the 8th of may i gave them my new infromation , even so all of the mail from my previous address has reached me just fine including junk mail..but this letter that says your ok but you need to fix your wifes license but if you dont let us know your policy is canceled. so instead of calling or even a email like i asked them to contact me that way only nothing they say they sent it to bad if i didnt get it , there's alot to *** me off here but the worst part was when i called in they say ive benn with out insurance for the last 10 days , what if something happened ? i think after years of being a customer and no accidents a phone call to update me would be just common sense but fat chance , i have a plan on how to cost them a lot of money , when im done they will wish they did the right thing.there really nice at 1st but dont be fooled you to could be driving one day get hit or hit something and they say sorry we sent you a letter even though you told us not to !!!
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2 comments
#277904

Yes i always leave my problems to someone else , that why i own and operate 2 businesses that are worth well over , ($000,000,000 ) what do you do for a living ?

#277249

you really should've been more diligent to follow up on this yourself... you always leave your problems up to other people?

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ID
#187384 Review #187384 is a subjective opinion of poster.
Location
Henderson, Nevada
Dear Geico Re: policy number:xxx953 I am utterly disappointed by your claim department and the way you handle claims. Despite your lame commercials that assert money savings of a stack of fives, it appears impossible to obtain even a small sum of repair money. After...
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6 comments
#393262

I took a quote online and was given a reasonable price... just about 18% less than my previous insurance.

I entered all that previous history that i knew and after i enrolled, paying full premium for 6 months, the next day when i login, i see that i have to pay 225 more because they did a check in DMV and found one accident in 2007 that i did not mention. what the heck... why did they not do the check before i hit the cc details, i ended up paying more than what i was paying previously... Insurance companies are becoming very cheap to the fact that they just want premiums...

no claims..

i had a claim for $300 after 500$ deductible... suckers...

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ID
#186855 Review #186855 is a subjective opinion of poster.
Location
Burgas, Burgas
Service
Geico Claim
Loss
$500
New Reviewer

Geico - You can't trust you have coverage

I had been a faithful Geico customer for over 5 years. Paid bills on time, no issues. I changed bank accounts and submitted my information to Geico. They never updated their system, then sent me a letter informing me my bank information was wrong in their system when they tried pulling my monthly payment. Per their bs letter, my account was still active, I just needed to call and verify my bank information. I called and found out that they cancelled my policy. Apparently it had been cancelled for almost a month before they sent me a letter. When asked why send me the letter, they denied they sent it even though I was holding it in my hand. I drove around for a month, unknowningly without car insurance. Then they offered me new insurance at twice what I was paying because I had been "without insurance for over 30 days". TOTAL SCAM!!!!
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ID
#185236 Review #185236 is a subjective opinion of poster.
Location
Albany, New York

Geico is a big rip off and we are stuck with them!

My husband joined the Army full time in April and out of 6 years as a customer with Geico, NOW we a have a problem. You draw your own conclusions on that one! We were buying a new car and thought we were being smart about the process. We even called for a quote before the final purchase to make sure the insurance would be affordable. The quote was a pleasant surprise. I asked the agent "are you SURE that is right?" He said "yes it is, I am just that good!" We went ahead with the deal on the car, thinking we had covered all of the bases. I called AFTER signing the papers on the VERY large loan to confirm the switch from the old car to the new car. The insurance is almost double the quote. I asked the lady I spoke to what the problem was and she said "well you have a teen on your policy and she didn't know why the other agent made that quote". That teen has been on our policy for 3 years. Why is she all of a sudden a "problem"? Now we are stuck buying a vehicle with insurance we cant afford. We are at a loss as what to do. We have found a cheaper home to move to so we can buy food out of the money we save on rent. The only thing about the cheaper place is we must get rid of our pets to move. Thanks allot Geico! Is this how you treat all of your Military customers?
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6 comments
#351749

*** serves in the military then expects his country to treat him like a king :x shame on him, pluss I thonk that insurance is a ripoff itself by making all citizens have to forcefully get insurance, only makes insureres jack up the prices

#176141

That's how we do in the Ghetto. Drive Expensive Cars and live in the Projects.

#150542

Only irresponsible, uncaring, truly awful people "get rid of" pets. Why not "get rid of" your children; they're bigger, more expensive, eat more, and take up more room.

#150540

how does being military matter?? being miliatry doesn't give you the right to special treatment.

if you can't afford a large car loan maybe you shouldn't have purchased the car. the rate of insurance shouldn't matter...at anytime any insurance company could change their rates.

therefore, the quote doesn't mean anything. even if you got the policy at the lower rate, geico still has every right to increase your premium at renewal anyway!

#147541

Why not get quotes from other insurance companies or USAA? Geico can't force you to keep them as your insurer.

Also, needing to take out a VERY large loan to buy a car is not "being smart", especially when your budget is tight.

#147540

COOL IT ***!!!!!! IF YOUR THAT *** POOR YOU SHOULDNT HAVE BOUGHT YOUR EXPENSIVE CAR!!!!! DONT BLAME OTHERS FOR YOUR *** MISTAKES :upset :upset :upset :eek :eek :eek :x :x :x :x :cry :cry :cry

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ID
#183542 Review #183542 is a subjective opinion of poster.
Location
El Paso, Texas
New Reviewer

Gieco Gone Goofy

I want to know why when you pay for insurance that is supposed to protect you. They pay someone to not sue you?To sum this up in less than 100 words. Twenty years ago if someone were to tap your bumper, everyone gets out of the vehicle and asks if you are alright.. everyone says yeah we are fine all parties shake hands and go there own way. My son has tapped the bumper after coming to a complete stop and accidently popped the clutch due to weather conditions and work oil on his boots which slip off the clutch and pop him into someones tail. not causing any property damage to either vehicle.
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1 comment
#277250

you incorrectly used the verbage "property damage"... and what's your point? how old and useless you are?

ID
#178432 Review #178432 is a subjective opinion of poster.
Location
Scranton, Pennsylvania
New Reviewer

Dumped stolen burnt hull in my yard

I was supposedly a valued Government/state employee that had two of my vehicles insured with GEICO. They were not willing to pay me what my vehicle was valued when someone stole it and sat it on fire! They dumped the hull back into my only front entrance to my home (dangerous hull and all). Do they not even think of the hazards it is posing to our community, children and animals? GEICO displays ruthless mafia style tatics to try to bully its consumers! They are all good until they have to pay! Still fighting them for my deserved $$$money$$$!
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ID
#177690 Review #177690 is a subjective opinion of poster.
Location
Washington, District Of Columbia

Geico denies claims nation-wide

Geico insurance does not pay when it should. Look up personal injury claims not paid and you will find Geico is the number one offender. work together anfd make Geico pay thier claims for personal injury. Join dontgotogeico.com you'll be glad you at-least tried. Geico insurance hired David Glodstein Accoutants to discredit my claim for personal injury. They spent a whole year doing it and they told Geico not to pay me, they didn't. I justified my claim with canceled checks, professional records from my own accountants. We submitted every form they asked for for well over a year. We proved positvely that I lost $14,000.00 in wages but they will not pay. I need you to help me, if you do I will help you too. Lets band together and cause them some grief just like they caused us. Are you with me? Please help as there is strengh in numbers. Join dontgotogeico.com and lets hang them out to dry! Do not let the man hold our money and make bad descions that make them rich and leave the little guy out in the cold. Please help! dontgotogeico.com
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ID
#176802 Review #176802 is a subjective opinion of poster.
Location
Rochester, New York
Service
Geico Claim
New Reviewer

Geico lies

I called Geico for an auto insurance quote after seeing how much I could save. They quoted me a monthly rate equal to what I pay Allstate for 6 months. They are total ripoffs. Then they must have sold my name and personal info to all mailing lists, I got junk mail until I moved. After reading many consumer sites like this, I think Geico must have people just to check the internet and counter all complaints so don't believe much of what you read positive about them. And now they are advertising home and apt. insurance. yippee. How to be homeless insure with Geico...
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ID
#175680 Review #175680 is a subjective opinion of poster.
Location
Brecksville, Ohio
Service
Geico Auto Insurance
New Reviewer
Follows is an email written to Tony Not-so-Nicely, CEO of Geico, which was ignored completely. Below that is an essay about Geico that was sent to every major newspaper in the US. What a shame that we as consumers have no recourse and companies like Geico can do...
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74 comments
#966355

They do this to employees too. They sprayed all over my face since Nov.28, 14 on.

I say we sound the possy and round up some camel riding cavemen with pet geckos.

They're commercials are as incompetent as their claims asjusting policies. Don't forget Maxwell the pig, we can have him for breakfast before we round up the rest of the gang.

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ID
#175599 Review #175599 is a subjective opinion of poster.
Location
Columbus, Ohio
Service
Geico Claim

I Guess I was not Worthy of Their Respect.

I am not sure if it was my situation that warranted such a bad experience, but I was a poor, vulnerable college student when I was involved in a wreck in September of 2004. At the time I was driving a jalopy with dents all around when I was hit by a red light runner. GEICO assigned me an agent. I think his name was Justin Morgan or something like that. It has been a long time and I do not remember everything that was said and done, but it brings to mind a old quote: 'people will forget what you said, people will forget what you did, but they will never forget how you made them feel.' To make a long story short, Justin (or whatever the boy's name was) made me feel very lowly, confused and disrespected. I tried to negotiate the settlement amount that I was to receive (keep in mind that I was younger and naive at the time) and he went into this rant about how ghetto my car was. I mean, come on: I knew my car was ghetto but did he really have to be that disrespectful about it? Also, I decided not to settle on account of the fact that I really needed my car and could not afford to go without it long enough to find another decent car for $2,000, and I told him that. Nonetheless, he still hounded me to settle. I felt as if I was being harassed with all the constant phone calls and messages. I have since graduated from college and I drive a much nicer car, and I wonder if his treatment of me would be different in my current situation. I will never know; I have refused to go with GEICO ever since. By the way, I am covered with a full coverage policy with a small local insurance company that charged me less than 60% of what my GEICO policy would be. Don't be blinded by the weird money clip or the ridiculous song- there are better insurance companies.
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1 comment
#212227

There is no such thing as full coverage. Read your Declarations page.

ID
#174011 Review #174011 is a subjective opinion of poster.
Location
Tucson, Arizona
Loss
$550
New Reviewer
I have recently had an unfortunate incident. Occurance: While traveling back from Idaho on vacation. I was driving on I84 East ound, I had recently past a truck and got back in right hand lane, I looked back a few minutes later and noticed a fire on trailer, I came...
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4 comments
#734046

Interesting I just changed to Geico asked for policy still not received, since I was unable to access on line so No fine print to read. Thanks.

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ID
#172458 Review #172458 is a subjective opinion of poster.
Location
Denver, Colorado
Service
Geico Homeowners Insurance
Loss
$16
New Reviewer

I have requested my insurance cards several times from my insurance company and have yet to get them

I am getting a little frustrated with calling and emailing customer service for copies of my insurance cards for my daughter's car. I need to make sure that my daughter has the card on her person. I have paid the policy in full, so there is no good reason why they can't get on this and get them out to me. In my former life I was an insurance agent for several major companies. If you failed to get the cards out to the customers you were reprimanded. What are these people doing, playing solitaire at their desks?
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6 comments
#713083

If it's your daughter's policy, you as an agent should know that they cannot discuss or make changes or even send ID cards unless your daughter gave them permission to speak with you. If they were to do any of that and your daughter did not give them permission to allow you to do anything with her policy, then they would be in violation of privacy laws.

That being said, you can print the cards online through their website, use their mobile app, have them emailed, faxed, or mailed.

#129467

they can be emailed, mailed, faxed, and picked up from a local agent. does that even sound right, they wont send me my insurance cards, cry cry.

shut up, go online to geico.com access your policy there and print them out yourself. if you dont have a computer make sure the information "YOU" gave them is correct, so they can re-send them.

why would they not send them on purpose, that must be a plot against you. oooh

#119778

You can't get your cards, and I can't get them to STOP sending me other people's cards. And I'm not even a Geico customer!!!

#116038

OK. NOW I AM REALLY PISSED.

These people have my cars all 7 of them, my homeowners insurance too.

And I can't get insurance cards. WTF

#116035

download won't print. I DID THAT FIRST.

I am a former insurance agent. Customer service is and should be their #1 priority

#115812

print the cards out yourself

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ID
#170442 Review #170442 is a subjective opinion of poster.
Location
Albany, Georgia

A geico is bad news. they cheat people, particularly blacks who've done something for themselves

a few weeks ago, a geico policy holder slammed into my fence, doing extensive damage. i filed a claim. although not all of the fence was on the ground, the rest of the fence had been weakened and will have to be replaced. a man named wilkerson, never contacted me. when i called him, he would not pick up the phone. i filed a complaint with the presiden't office. they sent out someone named chapman. for over $2,000 in damage, they offered me a little over $300.00. Additionally, because of the freeze here in louisiana, several very expensive mature plants died, and will have to be replaced. they refused to pay for them. *** geico. don't do business with them.
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6 comments
#284293

GEICO insured driver ran into a DOT sign lost control of his car ran into me. Now GEICO is talking about the man having a Medical Emergency and giving me the run around. Is a medical emergecy enmough to get them of the hook.

#129460

its not a race thing, you may think your fence was worth $2k, but it was not. Geico does pay out claims to truthful claimants, and there is something called homeowners and subrogation. look it up and then try again.

#118563

Geico wouldn't be responsible for the plants, unless it was a direct effect from the fence collapsing. They wouldn't cover a freeze on your plants unless you have Homeowner's insurance with them, or the policy holder crashed into your climate controlled shield for your oh so precious plants.

#115808

Do you have documentation what the fence costs to repair/ replace? Do you have documentation on what the plants cost to replace?

bring those to them and file a complaint w/ the insurance commissioner, not on an online forum

#110434

Yeah, I mean the "black" thing is not a fix all for any issue.

Insurance companies screw all without discrimination.

Let's try to be a little more careful with that. Thanks, and spread the word.

#109620

What is up with the "particularly blacks who've done something for themselves"? You've got to be f'ing kidding me!

It's not because your black, they rip off everyone. I completely agree with the fact that the company is terrible but if you honestly think it's because your black you have issues too.

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ID
#169431 Review #169431 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana
Service
Geico Claim
New Reviewer

Refused to Cancel mothers Homeowners Policy after death.

Placed a phone call to cancel homeowners policy just as a courtesy since policy period was ending and mother had passed away. Figured they would expire coverage anyway without payment. Well, they continue to charge until delinquent amount adds up then turn into collection agency!!!! They say I cannot cancel a policy I did not start. My name is not on initial policy but property is in my name too. They expect me to get an affidavit or executor of estate to cancel or go get deed and send copy to them. I have enough other stress with 2 deaths in 6 weeks CUT ME SOME SLACK HERE!!!!!!!!
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3 comments
#129461

sorry for your loss, but first and foremost geico is not a direct rider for home insurance, they outsource so look very closely at the declarations page, because it will have another name on it (liberty mutual, fidelity, travelers, etc) so there is no possible way they are responsible. now they do allow homeowners to contact their customer service department for questions and concerns, but they cannot physically cancel an outsourced policy, not to mention any company CAN NOT cancel a policy regardless of the homeowner if your name is not on the policy.

it is a security system built for protection, and there have been instances of lies (not saying you are) and trouble has arisen.

so for the record you do need to have the death certificate, executor of estate, or power of attorney as proof. geico is not the problem, do not complain about what you don't know.

#129166

executor is required by law to cancel a policy that isn't in your own name. grow up.

#110432

Let them have it their way. When the collection agency realizes the claims the are seeking for their client in unobtainable because she is deceased, they will return to thier client (Geico) to be paid for the services.

If you get the opportunity to communicate with the collection agency, you should refer them to your "Geico adjuster" for payment. LOl That's where they are gonna end up going for it anyway.

Hope it helps.

I've had minimal problems with Geico, but after these post, I am definitely dropping them while things are calm.

Thanks for posting!

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ID
#168958 Review #168958 is a subjective opinion of poster.
Location
Springfield, Missouri
New Reviewer

Geico leaves my family at risk,thanks Zinzy

Geico costumer for over a decade ,clean driver,no accidents,PAYING COSTUMER FOR A DECADE and first time I need them has not settled my claim with another geico costumer since 3/09 with over $4,000 worth of damage.Geicos claims adjuster stated impact was at the front of my car,when impact occurred behind back passenger side door and the other cars front and low balled adjustment to 3,000 and stated it was a 50/50 accident.Sent my lawyer a check for 1,500,damage not fixed.I had full coverage,collision while other had the minimum and they use time and delaying tactics to deny.1/10 this garbage outfit has no concerns for the safety of my children by their well calculated INACTION
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ID
#167130 Review #167130 is a subjective opinion of poster.
Location
Holbrook, New York
Service
Geico Claim
Loss
$4