
GEICO
Reviews and Complaints
GEICO Reviews
Claims Payment Denial Review
Wouldn't cover car rental
Hit a herd of deer 11,000 in damage car not totaled.
Called for lock out service 20 min turned into 1 1/2 hours!
Geico diminished value claims process
It seems impossible to find the right address to even get the process started with Gieco. Any suggestions?
Geico And The Awful Customer Service. Encourage ALL to read
I am going through the exact same thing right now. As I was turning left at a green light someone came flying through a red light and as I slammed on my breaks to try to avoid a crash I struck them on their passenger side.
Geico 'investigated' the incident and called me telling me the person who ran the red light was 100% at fault. The next day, however, they called me back to tell me that after reviewing the pictures they changed their minds and wanted to hold me 50% liable due to the fact that my car hit their car. They said that the at-fault car was ESTABLISHED in their lane and I should have avoided the accident. What they neglect to understand is that my attempts in avoiding the accident were the reason for where the point of collision occurred!
Had I not attempted to avoid the accident I would have been struck on my drivers side door!!! There is a police report AND a third party witness statement CLEARLY stating that the other car ran a red light causing the accident! I am in utter disbelief that they are trying to name me at fault WHAT SO EVER!!
I refuse to accept their decision and I will fight to get what is right. Geicos customer service is AWFUL.
Long Time Customer - Policy Cancelled
The worst customer service in years from Mr. S. Schindler!
Computer System Failure
Long time client and customer of Geico left Out To Dry By Geico
Advised about winter program without full information
GIECO uneducated liability investigators
Don't tell you about payments
Worst customer service I have ever had to deal with
Working for me, or against me?
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You can change insurance companies, but the same person runs service calls for both Geico and Allstate. If your roadside service technician is busy helping other people in line before you, too backed with calls to help you immediately, he'll arrive at the same moment in either case, regardless of which insurance company dispatches the call.