Filing a claim

I was hit by a GEICO customer. It was their fault so I started the claim process. They wanted the wreck report which wasn't posted at that time and said they'd call the owners to confirm.A couple of weeks later I get the report and give them a call. They accept it was...
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ID
#531764 Review #531764 is a subjective opinion of poster.
Location
Atlanta, Georgia
Service
Geico Claim

Geico - Claim Review from Chicago, Illinois

For the past few months we've had sent bad weather from hail. Instead of filing a claim ever time it hit I waited til now hoping otvwas over with. Well claim has been filed and adjuster wrote estimate up. Now they sent it to investigation. I've not filed or gotten any funds from a claim here Its bad to pay for years on policy and when u need it they ask questions.. I'm not God and can't predict where and when its gonna get bad
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2 comments
#899259

I'm having the same issue and I live in Texas. It hailed on 4 different occasions and I waited until the last one ended before I submitted a claim.

NOW I'm being investigated Cuz I didn't call EVERY time. They need to stop this BS.

#867605

Daanng, I thought you were G-d! You even said you sent the weather.

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ID
#531533 Review #531533 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
Geico Claim

Nonpayment of admitted guilt claim

A Geiko insured person backed into me. geiko emailed me and accepted responsibility 1 month ago. I got car repaired. I paid the bill. Now Gecko calls and calls (harassment) for more of the same information (stalling tactic), and today 9/6 has written a letter of delayed payment over my "demands". I have made no "demands". I have never contacted Geiko (more delays and harassment). I am only waiting for this company to make right what they said they would. Geiko from this behavior is a bully company that lies and denies their responsibility. I would never recommend them to anyone.
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ID
#530680 Review #530680 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Deliver product or service ordered

Charged me for services I didn't agree to.

In short, I filled out an application online, but waited a few months to call in and start insurance. The guy that I spoke with I told I did my stuff online and even though he didn't use that he never asked me any of my driving record. Next bill is huge because he plugged me in with incomplete information. I didn't renew, but they still charged me another month service because that is how insurance works. "If I didn't want it I should have canceled." I thought when you don't pay a bill, it is implied you dont want the service. Now Geico sends me to collections for service for a month I didn't want after you didn't give me a correct offer in the first place!!
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ID
#530350 Review #530350 is a subjective opinion of poster.
Location
Westfield, Wisconsin
Reason of review
Problems with payment
Loss
$59
Preferred solution
Please take this charge off my collections and cancel this charge.

Review

After a 4 day family camping trip my mother and father in law left shaver lake CA to go home. They filled up for gas and realized there was something wrong with the brakes on their motor home which they have full coverage on through gieco car insurance. So they also have road side assistance which comes with their coverage. After sending the rest of the family home back to bakersfield California approximately a 3 hour drive thru call insurance expecting to be home in time to work today they broke down on the side of the road approximately 2 PM yesterday September 1 2014. Now on September 2 2014 at 8:47 PM they are still on the side of the road! first Geico told them they won't tow on a holiday be I g yesterday was labor day which is ridiculous because alot of people travel on holidays! Also my mother in law can't find that stipulation in their policy paperwork. So they decided to wait a day and and camp out on the side of the highway. This morning at 7 they called gieco to finally get home and after many phone calls of getting the run around they were told they had to find their own tow truck! So they called around and found one that had the capability of towing their motor home and now several hours later they are still waiting. Their generated went out so now over 30 hrs later they still sit tired and in the dark waiting. What kind of insuramce company has such unprofessional customer satisfaction? As policy holder myself first thing tomorrow I'm looking for new insurance and will tell everyone I know this story and recommend getting other more reliable unsurance! Sincerely stephanie grumbles marriedjune16@***.com
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1 comment
#865044

The time is 3:41 am sept. 3, we just got home.

We waited 31 hours for a tow, burned up our generator.

We have home owners, 2 rv's, 2 vehicals and a boat. Thru geico, we will be changing insurance companies.

ID
#529099 Review #529099 is a subjective opinion of poster.

They Insured a person to my car with out notice. GEICO RIPOFF

We insured [GEICO[ a car for our granddaughter well a year later the cars engine blew so now there's no car so we cancel the insurance she does not live with us and she will be getting a car on her own she is now 23 years old. Well me and my wife have a 2014 Equinox and pay 900 a year. Now we found out that GEICO put my granddaughter on our insurance now $2400 a year and telling us they can't help us. sounds like they read right out of a training manual. Spent 3 hours on the phone with same reply. They said she needs to be insured. But she does not or never has driven our car. We will be canceling GEICO. They just moved her on our insurance with no notice and will not take her off.
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ID
#526010 Review #526010 is a subjective opinion of poster.
Location
Billerica, Massachusetts
Reason of review
Not as described/ advertised

Roadside assistance with geico sucks

I called and asked for roadside assistant with two hours to spare before my garage closed - they assured me a truck would be there within the hour. an hour and a half later i called - they said they were dispatching another truck - i explained that there were going to cause me to be without a car for the weekend and to loose a days work because of this and the lady pointed out that it takes 20 min to load the car so i probably wouldn't have made it anyway. Yeah right - so what is the big deal? gieco customer service sucks!
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1 comment
#1240500

I know you like great service so I will share this with you check it out u will love it omardjames35.onlinesalespro.com/mc08

ID
#525110 Review #525110 is a subjective opinion of poster.
Location
Jackson, Tennessee

Geico is messed up

Gieco has closed my file after I was rear-ended for the past 6 months. because I had refused to go and seek their independent *** doctors for evaluation. They have refuse to pay my travel expenses and cut of my physical therapy and other treatment. They have only paid for one travel expense, as to make beleive that they stood up to it. Wrong', Geico's staff is messed up , ***, ignorant, hard-headed,not qualified enough to handle your cases and questions, They are Programed to tell you what they want and how,but, not understanding your point of view and giving you want you want.. mad at Geico.
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1 comment
#886225

I don't know about travel expenses, but you know your policy says you have to go to the independent doctor or they won't pay, right?

ID
#524488 Review #524488 is a subjective opinion of poster.
Location
New York, New York
Reason of review
Problem with delivery

Geico dropped me for no reason

I have been a Geico customer for several years, no accidents and no problems. I had only really had to deal with them when my car was stolen, it was found 3 days later and I paid for all of the repairs. I had a glass chip repaired on my newer car so they paid $60 for...
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1 comment
#894208

I havent been late on my payments and Geico dropped me for participating in a "commercial rideshare program". I live in St Louis MO...

WE DO NOT HAVE RIDE SHARE PROGRAMS by ANY COMPANY-- LYFT NOR UBER ARE EVEN AUTHORIZED BC OF TAXI COMMISSION LAWS.

GEICO dropped me by making up 100% false information. Complete BS!

ID
#520638 Review #520638 is a subjective opinion of poster.
Service
Geico Auto Insurance

Horrible Customer Service

My wife moved from IL to PA for further studies. I called geico that I would like to know the rate in PA if I change my address. They (Simon is a supervisor in Virginia Beach call center) were so rude & stubborn that instead of keeping the old address, they changed it to new. I still had to work in IL, plates are still from IL. I was thinking of finding the rates only, told them that I moved my wife. Still Simon was arguing until I F ed/Mo fo ed him. But they really don't care......I'm changing my insurance company just due to this.
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ID
#520233 Review #520233 is a subjective opinion of poster.
Location
Virginia Beach, Virginia

Geico never returned calls when Safelite damaged my car

My father passed away in March of this year & one of the things he left me was his Dodge Charger that he absolutely loved. When I took over the car, it needed a lot of help. So after $5500 later, the car now looks like something my father would have been proud of....
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1 comment
#856252

Please post this on their Facebook page...your whole story.

ID
#519750 Review #519750 is a subjective opinion of poster.
Location
Bethpage, New York
Loss
$460

Loyalty vs Profit

I had been a Geico auto insurance customer since I started driving. At 27, I got married and started a family and we were loyal Geico customers. When our two children started driving as teenagers, they had several accidents; fortunately they were not injured. Geico...
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ID
#519554 Review #519554 is a subjective opinion of poster.
Service
Geico Auto Insurance
Loss
$18000

Geico will not return unauthorized payment of $287.00

I live in Grand Blanc, Michigan married and mother of 4 children struggling with a sick husband. We had insurance with GEICO and on July 25 they took a payment of $287.00 from my back account, I will admit I did call to make a payment, but call back to cancel it the following day. On the date in question July 25 my husband was in the hospital with symptoms of a heart attack. They told me that I authorized a payment on that day. Impossible... Me and my husband are the only ones who can authorized anything, we both were at the hospital on that day. I have been arguing with GEICO for 4 days they will not allow me to speak with a manger, although a manager did call me back only to notify me they were not going to return my money. I ask to hear the recording of the conversation they don't have the conversation recorded. DO NOT do business with this company they are as slimy as that Gecko that represents them. I cannot believe a company like them would do something like this. GEICO has a lot of nerve. I will tell everyone one on social media not to do business with those Slim Balls of a company. It is hard enough to make ends meet without a company like GEICO take your money. Upset, Mad and Angry Customer in Michigan
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ID
#517460 Review #517460 is a subjective opinion of poster.
Service
Geico Manager
Loss
$287

Geico refused to reimburse for under 25 driver fee on rental

I am 24. I was struck by a Geico customer. They admitted fault. Geico reimbursed for the accident and for part of the car rental but refused to pay for the mandatory under 25 fee. I am 24. A Geico agent advised me that I should have had someone over 25 rent the car for...
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ID
#515628 Review #515628 is a subjective opinion of poster.
Location
Eatontown, New Jersey
Loss
$549

Their insured hit my parked car

Geico's insured hit my parked car. Geico is claiming it to be a total loss. They found 2 similar cars selling for low ball rates of $6K and $8K. If I take that approach I can find the exact year cars selling for $22K and $26K. The average on the car is $18K. If you filter out the top 10% and bottom 10% you come up with an average price of $18K. Additionally they ignored other cars of the same year, because the value was too high. Instead they used a car a year newer, but with a much lower value.
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ID
#515509 Review #515509 is a subjective opinion of poster.
Location
Malibu, California
Loss
$18000
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