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4/15/2017 at 10 am Geico adjuster stationed at H&M auto collision located at 2675 sw 69 court, Miami FL 33155 is unfriendly, shows no customer appreciation, and does not value customer time. I was advised by another Geico adjuster located at the same address on...
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1.0
#1034695
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I got into a car accident on 1/6/17. On 1/9/17 Geico called me to do my phone interview about the accident. Once the interview was complete I was asked if I had any other questions at which point I mentioned that they had the wrong year for my car. My car is a 2011...
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Anonymous
Anonymous

Vehicle VIN numbers everything in the automobile insurance industry. It's the identifier for the vehicle insured. You can't just "correct it". It's not that simple at all.Wron...

5.0
#997187
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Recently I was in a miner scrap with another vehicle, mind you not even a scrap. They bumped my car! I called it in right away to report it. first time ever! took a picture of my car which didn't even show up on the picture that's just how miner it was. I wiped away...
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1.0
I didn't like
  • Unfair
#995996
Reply to reviews
I had a flat Tyre on Wednesday night so I requested a tyre change thursday morning. Geico agent came 2 hours later could not change the tyre asked me to contact some one else. Saturday I called geico again at 10 at 12 I got a text tyre was changed while I am still...
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#982983
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I have been with Geico for 18 years and have never been so frustrated with this company until now. I have never been in this situation were I was told one thing and because I have no voice recording of my conversation was told something different later. I spoke with a...
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Anonymous
Stacy

I need to know who to contact at Geico. Ive had them for years so has my mom. I got hit by hit and run. Collision center had my car for 35 days. back and forth all month , Gei...

user49360334
user49360334

I appreciate the immediate communication and I feel alot better I feel like I was listened to this time and my issue is resolved. Nekita was really nice, calm and listen to m...

3.1
I didn't like
  • Extremely poor customer service
  • Wrongfully took money and lied
#927036
Reply to reviews
Geico: You get what you pay for. Customer service from ***. Can't even cancel auto pay. Not sure if I plan to live in the US another 6 months so I canceled auto payment of 6 month premium to switch to month to month. Again they fail to provide excellent customer...
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Anonymous
Anonymous

Should've called your bank and informed them any withdrawal from Geico is fraud, beacause you cancelled auto pay. Fraud should not be allowed upon citizens by corporation tech...

Anonymous
mike

Now you know why signing up for these "auto pay" options is so dangerous. Best to have the insurance company send you a paper bill which you then can pay either with a check o...

2.5
I liked
  • Price
I didn't like
  • Customer service
#887446
Reply to reviews
Well these pro some real ones they asume as they call it they driver hit us she thought she hit brake but the gas opps but on the hiway 45. 65 55 no about 100 god was good she did not kill us but she did *** we still dont know what hit but 45 days later you sure know...
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Anonymous
Anonymous

Uh.. what?

#863179
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Resolved

Claims my husband is at total fault for an accident we had when on a highway and putting the signal to go into another lane and when doing so the driver on the lane we were already going to sped up instead of letting us go through . Geico said we had to wait until...
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Anonymous
Anonymous

You must be talking about Kamisha Battles and her co-workers. Yeah all of them are the same down there in the claims department in Georgia. Bunches of fakers, talk sweet to yo...

Anonymous
Mike B

I totally agree!!!!! The claim department people in Georgia are SO BAD and UNPROFESSIONAL and do not know how to do their work correctly and always try to find lies on saving ...

3.7
#852779
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