GEICO - Adjuster- Negligence towards claim filed.
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I rather pay lots of money, to an insurance, that has my back, rather than, be a customer of Geico, and pay an affordable amount, just to not have my vehicle fixed and to deal with a person who I never met, "Called an adjuster."
To whom that it may concern,
I would like to take this time to explain, how especially, negligent, the adjuster that had been assigned to me, had been. I made sure that I had filed a claim concerning my, gray/black, 2014 Nissan Rouge.
I made sure I had taken the proper steps. I called Geico to help tow my vehicle to a Garage close to where I broke down. Then, waited until an Adjuster named Shawn, had been assigned to me. He didn't assist me and my family, not even the least.
My car had never been fixed properly, as I am still waiting for my vehicle to be fixed properly and It's almost a month-in- a half, since the accident- date of accident- July 21st 2023.
I have last spoken with Mr. Shawn, August 28th, 2023, before the Labor Day holiday, and negotiated what we should do with my car's repairs. We spoke about having my vehicle towed to a repair Garage that is closer to where I reside, which is in Chesapeake. However, when I called the Garage, the one farther away.
The staff stated that no-one came to pick the car up. So, my car is still sitting in a Virginia Beach, Garage.
Now, I am on my own to fix my car, of course, when, I transport it to another Garage.
Please intervene, any-way possible, in order for me to complete the repairs, on my vehicle, as well as to give Geico another chance to redeem for a possibility of a positive feedback. Thank you in advance for any assistance that you can give at this time.
User's recommendation: Make sure you meet the Adjuster, before he/she gives an estimate, so you can know what you're dealing with.
Monetary Loss: $1800.
Preferred solution: I would like to get my Car fixed properly. The Adjuster that had been assigned to me, was grossly negligent to my car repair needs. .
GEICO Pros: Online portal at my fingertips.
GEICO Cons: Wont assist with fixing vehicle properly geico not there for you.
Location: 1200 Battlefield Boulevard North, Chesapeake, Virginia 23320, United States
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