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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Value for money

Call customer service to review my bill, which has increased by $25.00 without notifying me, I was hung up on twice and last Representative refuse to transfer my call to a manager.I was told the there was an increase across the board.

I have two family members living also in NY with the same zip code that have geico and there was no increase in their premium. I seek help BBB or FTC.

I need an answer why my bill increase without notifying me and if it across the board why my family members premium did not increase.I have been with Geico for eight years and this the customer service I received.

Review about: Geico Auto Insurance.

Reason of review: Pricing issue.

Preferred solution: Price reduction.

I didn't like: Unjustified rate increases, Wasting my time, Uncaring.


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