GEICO Phone Numbers and Emails

Toll-Free Number:

  • (800) 841-3000

Accessibility:

  • (800) 861-8380

Claims:

  • (844) 517-0556
    Jewelry Insurance Service and Claims
  • (800) 841-3000

Customer Service:

  • (866) 760-4166
    Classic Car Insurance
  • (866) 344-2527
    Classic Car Insurance (Assurant Customers)
  • (855) 624-3318
    Collector Auto Insurance
  • (866) 509-9444
    Commercial
  • (855) 716-2302
    Flood Insurance Service and Claims
  • (855) 395-9765
    Flood Insurance Service and Claims (Assurant customers)
  • (800) 841-1621
    General Liability Insurance
  • (888) 903-9174
    Jewelry Insurance
  • (800) 645-4827
    Military
  • (800) 442-9253
    Motorcycle
  • (800) 793-2003
    Pet Insurance
  • (800) 241-8098
    Property Homeowners, Renters, Condo/Co-op, Mobile Home and Flood

Emergency/ Hotline:

  • (800) 424-3426
    Emergency Roadside Service

General Info:

  • (888) 532-5433
    Get a quote
  • (800) 207-7847

Legal:

  • (877) 832-0937
    Privacy Inquiries

Sales/ Reservations:

  • (844) 810-1598
    AirCare or ExactCare Insurance
  • (800) 206-4065
    Full-time protection from ID theft
  • (800) 841-2964

GEICO Emails:

General Info
Legal
Privacy Inquiries
Media
More phone numbers and emails Less phone numbers and emails

Issues fixed by GEICO

Issue

Not renewing after 5 years new vehicle!!

Resolution

«Company fixed the issue and I have been provided with product replacement. Gave me insurance after i complained to insurance commisioner!.»

by james b Uwr
Issue

Increase in umbrella policy premium

Resolution

«I called and was helped by another agent with the Geico umbrella policy. They did a policy review, and the explanation of the increase was much clearer. My daughter is considered a youthful operation, but when she turns 25 this year, we'll be able to return to our regular rates. Glad that I pursued this, as I really like Geico as a whole!.»

by Daylynn B

GEICO Contact Information

GEICO Website:

GEICO Online Chat:

Corporate Office Address:

Government Employees Insurance Company
5260 Western Avenue
Chevy Chase, Maryland 20815
United States
Edit Business Info

How to Contact the Geico Customer Service?

The Geico customer support has a help center with answers to the top customer questions. Geico help page also has an express service section where you can get your ID cards, policy documents, add or replace a vehicle, go paperless, or make a payment. You can access the Geico online chat in the help center that is shown at the bottom-right corner.

Geico has a self-service claim center where you can submit a claim, track progress on a claim, request roadside assistance, or report glass-only damage. There is also a “Get quote” section.

For faster access, Geico customer support provides a two-step process where you choose the categories that most accurately describe the assistance you seek.

How to Contact the Geico Customer Service Via Phone?

The Geico phone number provided on their Facebook page is +1-800-861-8380. The website provides additional Geico phone numbers including a main line: (800) 207-7847, emergency roadside service number (800) 424-3426, and different property, military, motorcycle and commercial insurance numbers as follows: (800)-241-8098, (800) MILITARY/ (800) 645-4827, (800) 44-CYCLE / (800) 44-29253, and (866) 509-9444 respectively.

How to Contact the Geico Customer Service Via Email or Mail?

There is no direct Geico email address provided on the website but you can fill the contact form provided on the help center under the “Email Us” option.

If you would like to send a mail, Geico addresses vary depending on the issue and the state you are located in. To get the correct mailing address, choose the “Mail Us” option on the help center home page.

How To Contact the Geico Customer Service Via Social Media?

The Geico customer support is highly engaged on Facebook and Twitter (@GEICO_Service). Facebook indicates that the representatives typically respond to messages within minutes. On Twitter, customers either tweet directly on the feed or send a direct message.

Geico also has a mobile app where you can access the customer support resources in the help center as well as report a problem. They also recommend that you find an agent near you for personalized assistance.

Read More
More information

GEICO Rating Based on 680 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Billing Practices
Website

Rating stats

Rating trend

Summary of GEICO Customer Service Calls

1.3K TOTAL
CALLS
03:23 AVG CALL
DURATION
27% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GEICO Customer Service?

Payments and Charges Question:

  • “Overcharged”
  • “Billing”
  • “Payment extension”

Product/ Service Question:

  • “A quote on car insurance hello”
  • “Talk to an agent regarding my insurance”
  • “Car insurance”

Request for Information Question:

  • “To find out the status of my car policy”
  • “Checking on a claim”
  • “Policy question”

Activation/ Cancellation Question:

  • “Cancel my insurance with you”
  • “Canceling my motorcycle insurance”
  • “Cancel policy”

Staff Question:

  • “Roadside service”
  • “Discontinue service”
  • “I need towing service an rental car”

Return/ Replace Question:

  • “Change address”
  • “Changing policy”
  • “Changing vehicles”

Refund Question:

  • “Refund”
  • “They owe me a refund.”

Account Question:

  • “Managing my account canceling one policy Sold vehicle”
  • “Change banking account”
  • “Taking too much money out of my account”

Cards Question:

  • “Coverage cards”
  • “Cards”
  • “Id card mailed to me”

Shipping and Delivery Question:

  • “To get them to stop flooding my email with emails”
  • “Didn't receive an insurance bill in the mail”

Website/ Application Question:

  • “Says email not valid format on your site. Tryng to get auto insurance quote”

Other Question:

  • “Claim”
  • “Add car”
  • “Auto”

About

GEICO Terms of Service
Sorry, www.geico.com couldn't find that ZIP code. Please try again. Helpful life insurance agents, who can assist The Customer in servicing The Client's policy, are just a phone call away. GEICO's' experienced agents can help The User of Website with any paperwork and to manage The Client's policy. Call GEICO if The Customer have any questions about this valuable coverage. GEICO's' licensed specialists will be happy to assist The User of Website GEICO has no control over their privacy practices and assumes no responsibility in connection with The Client's use of their website. Any information that The User of Website provide directly to them is subject to the privacy policy posted on their website. Actuaries keep GEICO profitable and financially stable by setting prices, assessing trends, and determining how much to hold in reserve to pay claims. Term used to refer to the other party's insurance company.
To read more: https://www.geico.com/information/insurance-terms/
GEICO Privacy Policy
Protecting The User's privacy is very important to GEICO GEICO want The User to understand how The Company protect The Client's privacy and when www.geico.com collect and use The Customer's information. This summary tells The Customer the basics of GEICO's' privacy commitment to The User of company serviceshow Website collect and use The Customer's information, how GEICO protect it, and who can see it. The Customer should read the entire privacy policy below for full details. The Company obtain personal information from The Customer directly, from The Customer's transactions with Website and from third parties such as state motor vehicle departments. The Company do not collect personally-identifying information from The User of Website when The User visit GEICO's' Web site or online services unless The Client of GEICO affirmatively provide it to www.geico.com Website do not allow third parties to collect personally-identifying information from The User's computer or mobile device when The User visit GEICO's' Web site or use Company's online services.
To read more: https://media.geico.com/legal/privacy_policy.htm
GEICO FAQ
To read more: https://www.geico.com/information/faq/
Top GEICO Services

Auto Insurance, Auto Claim, Claim

Top GEICO Products

Commercial, Roadside Assistance, Website

GEICO Pros and Cons

Pros: Price, Horribble, Good at taking your money, Premium prices, Insurance

Cons: Horrible customer service, Inability to resolve issues, Poor treatment of customers, Customer servce, Way they treat their customers

Summary

The Government Employees Insurance Company or just GEICO is a large auto insurance company. It was founded by Leo Goodwin Sr. and Lilian Goodwin in 1936. Its headquarters is based in Chevy Chase, Maryland, United States. GEICO offers the following insurance products: Vehicle Insurance, Property Insurance, Business Insurance, and Additional Insurance (travel, life, umbrella). There are vehicle insurance policies for autos, motorcycles, RVs, boats, and ATVs. The company accepts claims online. Clients can also report incidents, catastrophe damages, glass damage or request a roadside assistance on the company official website. Customer service is provided by phone and by e-mail during normal business hours.

GEICO reviews and complaints

GEICO is ranked 169 out of 1111 in Insurance category

Area Served

USA, Other, Worldwide

Payment Methods

VISA

Edit Description

Compare GEICO To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Progressive Insurance
1096 reviews
1.5
State Farm Insurance
1220 reviews
1.5
USAA
1627 reviews
1.7
Write a review
Do you have something to say about GEICO? What happened? What can we help you with?
Submit review Don't show this popup