Contact GEICO Customer Service
GEICO Phone Numbers and Emails
Toll-Free Number:
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(800) 841-3000
Customer Service:
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(866) 760-4166Classic Car Insurance
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(866) 344-2527Classic Car Insurance (Assurant Customers)
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(866) 509-9444Commercial
GEICO Emails:
GEICO Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
GEICO Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call GEICO is 8008413000. 73% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 76% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as GEICO may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
GEICO Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call GEICO is 8008413000. 73% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 76% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as GEICO may ask you for the following information to identify you as a customer: first and last name, address or zip code or phone number.
People call GEICO mainly because of product/ service, request for information, payments and charges.
18% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact GEICO is privacypolicy@geicomail.com. 93% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
GEICO Website:
GEICO Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
2280 N Greenville Ave,
Richardson,
Texas 75082
300 Crosspoint Pkwy,
Getzville,
New York 14068
1345 Perimeter Pkwy,
Virginia Beach,
Virginia 23454
Mailing Addresses:
Privacy Administration
One GEICO Plaza
Washington, DC 20076
Attention Consumer Relations
750 Woodbury Road,
Woodbury, NY 11797
Fax:
How Good is GEICO's Customer Service?
Summary of GEICO Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GEICO?
Product/ Service Question:
- “Need policy #”
- “Insurance payment”
- “Need to fix a driver name before start my policy renewal”
Payments and Charges Question:
- “Payment”
- “Pay bill”
- “Make a payment”
Request for Information Question:
- “Request a personal document”
- “Information de si manejo más de un carro todos los dias”
- “I need to speak to a customer service rep”
Activation/ Cancellation Question:
- “Cancel a car off my insurance”
- “Cancelación de un auto en mi póliza”
- “Cancel insurance”
Return/ Replace Question:
- “Change method of payment”
- “Change cards to make payments”
- “Change payment information”
Account Question:
- “Can't log in”
- “Cannot log in”
- “Code”
Staff Question:
- “Bad customer service”
- “Roadside service”
- “Customer service”
Cards Question:
- “Need oolucy # & is cards”
- “I'd cards”
- “Wrong vin# on card”
Refund Question:
- “Issue with refund”
- “Refund due not yet received”
- “Refund and cancel policy”
Shipping and Delivery Question:
- “HAVE NEVER RECEIVED ORDER SUPPOSEDLY SHIPPED FOR FIVE 2025”
- “You did not receive my postal mobey order for Dec.patment of $74.16. It was sent out Nov.26th to Geico PO Box70775 Philadelphia,Penns. O just got a cancellation notice in the mail today and I need your help. I tried call'n,can't get a Rep.to talk to”
- “I didn't get back all my money because I cancel my insurance”
Website/ Application Question:
- “Web site”
- “App”
- “Follow up with my application for new car insurance”
Employment Question:
- “Job opportunities”
- “Trying to get pay off dollars in my bank account”
- “Remote job”
Other Question:
- “Psyment”
- “Cambiar número de licencia”
- “See if forms are sign”
Compare GEICO Customer Service To
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