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Summary of GEICO Customer Service Calls

28 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
02:36 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact GEICO to Ask about:

Product/ Service:

  • “Auto insurance”

Payments and Charges:

  • “Payment”
  • “Billing”
  • “To pay my bill”

Request for Information:

  • “Claims questions”

Activation/ Cancellation:

  • “Quiero saber si ya se ne cancelo mi poliza”

Staff:

  • “Road service”

Other:

  • “Claim”
  • “Locked out of car”
  • “Received a warning ticket”

GEICO Rating Stats

1.5 out of 5 stars
based on 459 reviews
See all 1032 reviews

Rating stats

  1. 314 reviews
  2. 91 reviews
  3. 40 reviews
  4. 10 reviews
  5. 4 reviews

About GEICO

Top 5 Likes about GEICO

Price, Horribble, Website, That i have the chance to trash their company, Premium prices

Top 5 Dislikes about GEICO

Customer service, Inability to resolve issues, Poor treatment of customers, Run around of processing paperwork, Denial of claims

Summary

The Government Employees Insurance Company or just GEICO is a large auto insurance company. It was founded by Leo Goodwin Sr. and Lilian Goodwin in 1936. Its headquarters is based in Chevy Chase, Maryland, United States. GEICO offers the following insurance products: Vehicle Insurance, Property Insurance, Business Insurance, and Additional Insurance (travel, life, umbrella). There are vehicle insurance policies for autos, motorcycles, RVs, boats, and ATVs. The company accepts claims online. Clients can also report incidents, catastrophe damages, glass damage or request a roadside assistance on the company official website. Customer service is provided by phone and by e-mail during normal business hours.

GEICO reviews and complaints

GEICO is ranked 118 out of 1246 in Insurance category

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