Contact GEICO Customer Service
GEICO Phone Numbers and Emails
Toll-Free Number:
- (800) 841-3000
Accessibility:
- (800) 861-8380
Claims:
-
(844) 517-0556
Jewelry Insurance Service and Claims
- (800) 841-3000
GEICO Emails:
GEICO Contact Information
GEICO Website:
GEICO Online Chat:
Corporate Office Address:
How to Contact the Geico Customer Service?
The Geico customer support has a help center with answers to the top customer questions. Geico help page also has an express service section where you can get your ID cards, policy documents, add or replace a vehicle, go paperless, or make a payment. You can access the Geico online chat in the help center that is shown at the bottom-right corner.
Geico has a self-service claim center where you can submit a claim, track progress on a claim, request roadside assistance, or report glass-only damage. There is also a “Get quote” section.
For faster access, Geico customer support provides a two-step process where you choose the categories that most accurately describe the assistance you seek.
How to Contact the Geico Customer Service Via Phone?
The Geico phone number provided on their Facebook page is +1-800-861-8380. The website provides additional Geico phone numbers including a main line: (800) 207-7847, emergency roadside service number (800) 424-3426, and different property, military, motorcycle and commercial insurance numbers as follows: (800)-241-8098, (800) MILITARY/ (800) 645-4827, (800) 44-CYCLE / (800) 44-29253, and (866) 509-9444 respectively.
How to Contact the Geico Customer Service Via Email or Mail?
There is no direct Geico email address provided on the website but you can fill the contact form provided on the help center under the “Email Us” option.
If you would like to send a mail, Geico addresses vary depending on the issue and the state you are located in. To get the correct mailing address, choose the “Mail Us” option on the help center home page.
How To Contact the Geico Customer Service Via Social Media?
The Geico customer support is highly engaged on Facebook and Twitter (@GEICO_Service). Facebook indicates that the representatives typically respond to messages within minutes. On Twitter, customers either tweet directly on the feed or send a direct message.
Geico also has a mobile app where you can access the customer support resources in the help center as well as report a problem. They also recommend that you find an agent near you for personalized assistance.
Summary of GEICO Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GEICO Customer Service?
Payments and Charges Question:
- “Overcharged”
- “Billing”
- “Payment extension”
Product/ Service Question:
- “A quote on car insurance hello”
- “Talk to an agent regarding my insurance”
- “Car insurance”
Request for Information Question:
- “To find out the status of my car policy”
- “Checking on a claim”
- “Policy question”
Activation/ Cancellation Question:
- “Cancel my insurance with you”
- “Canceling my motorcycle insurance”
- “Cancel policy”
Staff Question:
- “Roadside service”
- “Discontinue service”
- “I need towing service an rental car”
Return/ Replace Question:
- “Change address”
- “Changing policy”
- “Changing vehicles”
Refund Question:
- “Refund”
- “They owe me a refund.”
Account Question:
- “Managing my account canceling one policy Sold vehicle”
- “Change banking account”
- “Taking too much money out of my account”
Cards Question:
- “Coverage cards”
- “Cards”
- “Id card mailed to me”
Shipping and Delivery Question:
- “To get them to stop flooding my email with emails”
- “Didn't receive an insurance bill in the mail”
Website/ Application Question:
- “Says email not valid format on your site. Tryng to get auto insurance quote”
Other Question:
- “Claim”
- “Add car”
- “Auto”
About
Auto Insurance, Auto Claim, Claim
Commercial, Roadside Assistance, Website
Pros: Price, Horribble, Good at taking your money, Premium prices, Insurance
Cons: Horrible customer service, Inability to resolve issues, Poor treatment of customers, Customer servce, Way they treat their customers
The Government Employees Insurance Company or just GEICO is a large auto insurance company. It was founded by Leo Goodwin Sr. and Lilian Goodwin in 1936. Its headquarters is based in Chevy Chase, Maryland, United States. GEICO offers the following insurance products: Vehicle Insurance, Property Insurance, Business Insurance, and Additional Insurance (travel, life, umbrella). There are vehicle insurance policies for autos, motorcycles, RVs, boats, and ATVs. The company accepts claims online. Clients can also report incidents, catastrophe damages, glass damage or request a roadside assistance on the company official website. Customer service is provided by phone and by e-mail during normal business hours.
GEICO is ranked 169 out of 1111 in Insurance category
USA, Other, Worldwide
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