GEICO Phone Numbers and Emails

Toll-Free Number:

  • (800) 841-3000

Customer Service:

  • (866) 760-4166
    Classic Car Insurance
  • (866) 344-2527
    Classic Car Insurance (Assurant Customers)
  • (866) 509-9444
    Commercial
  • (855) 716-2302
    Flood Insurance Service and Claims
  • (855) 395-9765
    Flood Insurance Service and Claims (Assurant customers)
  • (800) 841-1621
    General Liability Insurance
  • (888) 903-9174
    Jewelry Insurance
  • (800) 442-9253
    Motorcycle
  • (800) 793-2003
    Pet Insurance
  • (800) 861-8380

Emergency/ Hotline:

  • (800) 424-3426
    Emergency Roadside Service

Claims:

  • (844) 517-0556
    Jewelry Insurance Service and Claims

General Info:

  • (888) 532-5433
    Get a quote

Legal:

  • (877) 832-0937
    Privacy Inquiries

Sales/ Reservations:

  • (844) 810-1598
    AirCare or ExactCare Insurance
  • (800) 206-4065
    Full-time protection from ID theft
  • (800) 841-2964

GEICO Email:

Legal
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

GEICO Contact Information

GEICO Website:

GEICO Help Center:

Corporate Office Address:

Government Employees Insurance Company
5260 Western Avenue
Chevy Chase, Maryland 20815
United States

Other Info (opening hours):

Locations:

2280 N Greenville Ave,

Richardson,

Texas 75082


300 Crosspoint Pkwy,

Getzville,

New York 14068


1345 Perimeter Pkwy,

Virginia Beach,

Virginia 23454

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Customer Service Rating and Reviews

1.4 / 5
Bad
Bryan P Fvl
Refund check sent to my home address Bryan Parsons 82 Eagle st Madison ohio 44057
1.0

terrible customer service representative
unacceptable service canceling policy on
not 1 but 2 auto policies. Felt extremely disrespected. want to post about the horrible experience .stop ...

Pissedconsumer3755678
Rate change
2.6

I called to see why my insurance went up , the representative said state rate change , never ask to see if they could get a better rate could have cared less about me as a customer .. I said ok I...

How to Contact Geico Customer Service?

Most Popular Number:

(800) 841-3000
  • Total calls: 7010
  • Issues resolved: 359
  • Last call: Aug 10, 2022

Does Geico have 24/7 customer service? Geico customer support has a help center with answers to the top customer questions. Geico help page also has an express service section where you can get your ID cards, policy documents, add or replace a vehicle, go paperless, or make a payment. You can access the Geico online chat in the help center that is shown at the bottom-right corner.

Geico has a self-service claim center where you can submit a claim, track progress on a claim, request roadside assistance, or report glass-only damage. There is also a “Get quote” section.

For faster access, Geico customer support provides a two-step process where you choose the categories that most accurately describe the assistance you seek.

What Is The Number For Geico Customer Service?

Geico phone number provided on their Facebook page is +1-800-861-8380. The website provides additional Geico phone numbers including a main line: (800) 207-7847, emergency roadside service number (800) 424-3426, and different property, military, motorcycle and commercial insurance numbers as follows: (800)-241-8098, (800) MILITARY/ (800) 645-4827, (800) 44-CYCLE / (800) 44-29253, and (866) 509-9444 respectively.

Contact Geico Customer Service Via Email or Mail

There is no direct Geico email address provided on the website but you can fill the contact form provided on the help center under the “Email Us” option.

If you would like to send a mail, Geico addresses vary depending on the issue and the state you are located in. To get the correct mailing address, choose the “Mail Us” option on the help center home page.

Contact Geico Customer Service Via Social Media

Geico customer support is highly engaged on Facebook and Twitter (@GEICO_Service). Facebook indicates that the representatives typically respond to messages within minutes. On Twitter, customers either tweet directly on the feed or send a direct message.

Geico also has a mobile app where you can access the customer support resources in the help center as well as report a problem. They also recommend that you find an agent near you for personalized assistance.

Summary of GEICO Customer Service Calls

9.4K TOTAL
CALLS
06:05 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call GEICO Customer Service?

Payments and Charges Question:

  • “Billing”
  • “Update my billing info”
  • “Change payment information”

Product/ Service Question:

  • “Insurance”
  • “Broken keys”
  • “Renters insurance inquiry”

Request for Information Question:

  • “Have questions about my policy”
  • “Road side assistance”
  • “I want to know how much I am paying for each car”

Activation/ Cancellation Question:

  • “Need to cancel my car insurance”
  • “Cancel the policy”
  • “Cancel insurance”

Staff Question:

  • “I need towing service Thank”
  • “Customer service”
  • “Talk to customer service”

Account Question:

  • “Login Fail”
  • “My account”
  • “Can't logan into my account”

Return/ Replace Question:

  • “My car is paid in full I am no longer financing my car. I tried changing that on line but couldn't. Does it effect the rate at all?”
  • “Change”
  • “Change address”

Cards Question:

  • “Need of cards”
  • “I'd cards”
  • “Id card”

Refund Question:

  • “Waiting on a refund”
  • “Refund”
  • “I am owed a refund”

Shipping and Delivery Question:

  • “Where is my claim check and home insurance refund”
  • “Where is my NAIC CODE”
  • “Did not receive insurance card”

Employment Question:

  • “I get paid Friday that's why I was calling I know I know I said the 16th or the 8th I get paid Friday this Friday”
  • “Agents are not doing there jobs 14 days in row ask for a return call from guy and his supervisor ive requsted supervisor supervisor and nothing .”
  • “Loss of wages”

Website/ Application Question:

  • “App”
  • “Says email not valid format on your site. Tryng to get auto insurance quote”

Other Question:

  • “Someone make a change in my policy”
  • “Police”
  • “Flat tire”

About

GEICO Terms of Service
Sorry, www.geico.com couldn't find that ZIP code. Please try again. Helpful life insurance agents, who can assist The Customer in servicing The Client's policy, are just a phone call away. GEICO's' experienced agents can help The User of Website with any paperwork and to manage The Client's policy. Call GEICO if The Customer have any questions about this valuable coverage. GEICO's' licensed specialists will be happy to assist The User of Website GEICO has no control over their privacy practices and assumes no responsibility in connection with The Client's use of their website. Any information that The User of Website provide directly to them is subject to the privacy policy posted on their website. Actuaries keep GEICO profitable and financially stable by setting prices, assessing trends, and determining how much to hold in reserve to pay claims. Term used to refer to the other party's insurance company.
To read more: https://www.geico.com/information/insurance-terms/
GEICO Privacy Policy
Protecting The User's privacy is very important to GEICO GEICO want The User to understand how The Company protect The Client's privacy and when www.geico.com collect and use The Customer's information. This summary tells The Customer the basics of GEICO's' privacy commitment to The User of company serviceshow Website collect and use The Customer's information, how GEICO protect it, and who can see it. The Customer should read the entire privacy policy below for full details. The Company obtain personal information from The Customer directly, from The Customer's transactions with Website and from third parties such as state motor vehicle departments. The Company do not collect personally-identifying information from The User of Website when The User visit GEICO's' Web site or online services unless The Client of GEICO affirmatively provide it to www.geico.com Website do not allow third parties to collect personally-identifying information from The User's computer or mobile device when The User visit GEICO's' Web site or use Company's online services.
To read more: https://media.geico.com/legal/privacy_policy.htm
GEICO FAQ
To read more: https://www.geico.com/information/faq/
Top GEICO Services

Auto Insurance, Auto Claim, Claim

Top GEICO Products

Roadside Assistance, Commercial, Website

GEICO Pros and Cons

Pros: Price, Horribble, Less expensive than other insuances, Good at taking your money, How they used to treat customers

Cons: Customer service, Inability to resolve issues, Poor treatment of customers, Way they treat their customers, Customer servce

Related Companies

Geico Marine Insurance

Summary

The Government Employees Insurance Company or just GEICO is a large auto insurance company. It was founded by Leo Goodwin Sr. and Lilian Goodwin in 1936. Its headquarters is based in Chevy Chase, Maryland, United States. GEICO offers the following insurance products: Vehicle Insurance, Property Insurance, Business Insurance, and Additional Insurance (travel, life, umbrella). There are vehicle insurance policies for autos, motorcycles, RVs, boats, and ATVs. The company accepts claims online. Clients can also report incidents, catastrophe damages, glass damage or request a roadside assistance on the company official website. Customer service is provided by phone and by e-mail during normal business hours.

GEICO reviews and complaints

GEICO is ranked 157 out of 1201 in Insurance category

Area Served

USA, Other, Worldwide

Payment Methods

VISA

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