Contact GEICO Customer Service
GEICO Phone Numbers and Emails
Toll-Free Number:
-
(800) 841-3000
Customer Service:
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(866) 760-4166Classic Car Insurance
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(866) 344-2527Classic Car Insurance (Assurant Customers)
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(866) 509-9444Commercial
GEICO Emails:
GEICO Contact Information
GEICO Website:
GEICO Help Center:
Corporate Office Address:
Other Info (opening hours):
Locations:
2280 N Greenville Ave,
Richardson,
Texas 75082
300 Crosspoint Pkwy,
Getzville,
New York 14068
1345 Perimeter Pkwy,
Virginia Beach,
Virginia 23454
Mailing Addresses:
Privacy Administration
One GEICO Plaza
Washington, DC 20076
Attention Consumer Relations
750 Woodbury Road,
Woodbury, NY 11797
Fax:
Summary of GEICO Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GEICO Customer Service?
Payments and Charges Question:
- “Payment”
- “Billing”
- “Billing question”
Product/ Service Question:
- “Update insurance”
- “To get insurance quote”
- “Take collision insurance off motorcycle”
Request for Information Question:
- “Policy questions”
- “To talk about my bill”
- “To inquire about my motorcycle insurance....but....I kept getting automotive info ..not motorcycle info..frustrating..”
Activation/ Cancellation Question:
- “Cancel insurance”
- “Policy renewal”
- “Need to cancel my car insurance”
Staff Question:
- “Customer service”
- “Service provider”
- “Unsatisfactory service”
Account Question:
- “Can't logan into my account”
- “My account”
- “Claim cannot login to my account”
Return/ Replace Question:
- “Need glass replacement on my vehicle”
- “Need replacement GEICO insurance cards”
- “Change address”
Cards Question:
- “To have ID cards emailed to me”
- “Id card”
- “Add a card to my pharmacy”
Refund Question:
- “Waiting on a refund”
- “They owe me a refund.”
- “Refund”
Shipping and Delivery Question:
- “Tracking claim payment”
- “To see if power of attorney arrived”
- “Where is my claim check and home insurance refund”
Employment Question:
- “Payoff of car”
- “I get paid Friday that's why I was calling I know I know I said the 16th or the 8th I get paid Friday this Friday”
- “Agents are not doing there jobs 14 days in row ask for a return call from guy and his supervisor ive requsted supervisor supervisor and nothing .”
Website/ Application Question:
- “App”
- “Says email not valid format on your site. Tryng to get auto insurance quote”
Other Question:
- “Need info on a claim”
- “Change vehicles”
- “Because I need to”
About
Pros: Price, Horribble, Less expensive than other insuances, Good at taking your money, How they used to treat customers
Cons: Customer service, Inability to resolve issues, Poor treatment of customers, Way they treat their customers, Customer servce
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The Government Employees Insurance Company or just GEICO is a large auto insurance company. It was founded by Leo Goodwin Sr. and Lilian Goodwin in 1936. Its headquarters is based in Chevy Chase, Maryland, United States. GEICO offers the following insurance products: Vehicle Insurance, Property Insurance, Business Insurance, and Additional Insurance (travel, life, umbrella). There are vehicle insurance policies for autos, motorcycles, RVs, boats, and ATVs. The company accepts claims online. Clients can also report incidents, catastrophe damages, glass damage or request a roadside assistance on the company official website. Customer service is provided by phone and by e-mail during normal business hours.
GEICO is ranked 165 out of 1212 in Insurance category
USA, Other, Worldwide
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