Not resolved
Customer service

Customer tried to turn left at a stop light but could not get thru without running into the back of my car.Customer said he was at fault and would pay out of pocket.

I took a picture of his D.L. and Insurance card incase. Customer refused to pay after a few days. Contacted GEICO and after several weeks said they would not pay because we did not have a police report.

Also said the customer will not answer or return GEICO phone calls.Now I will have to sue the customer for all costs for rental car and time off work to get my car fixed as well as car repair to a 2015 Range Rover.

Review about: Geico Auto Claim.

Reason of review: Poor customer service.

Monetary Loss: $2000.

I didn't like: Too long did not resolve the problem.

Had an Experience with Geico?

Write a review


Terms of Service
Post Comment

you fell for the "i'll pay out of my own pocket(so my rate won't go up) scam"

prob was gonna pay w/income tax refund too!!!

San Antonio, Texas, United States #1310543

You call the police and your insurance ASAP after ANY accident. Get that at fault stuff recorded ASAP.


As a Geico customer, I would be offended if they DID pay.You gotta have some sort of proof.

I don't want my premium going up $5,000 a year because they are dishing out a bunch of money because customers are calling them up and saying, "Yeah, definitely their fault! I have no proof and no police report!

Doesn't matter though!Send me thousands of dollars!"

to off***sumer***ed #1305783

So pictures of the accident both cars damaged.Picture of the customer, DL and insurance card.

Left the seen of the accident.I think I have proof!

to Anonymous #1305900

You have proof of an accident, not whose fault it is.


Cut your losses.Don't waste your time and money suing the other driver.

It's just a he said-she said situ and without a police report the court is not going to rule in your favor. Even if they do, good luck collecting.

The driver will likely be a no show and be in the wind long before your case is ever heard.Next time get a police report.

You May Also Like

Geico - Medical Claim Review from Birmingham, Alabama Geico "Back on September 9, 2015 I was hit head on by a gecio insurance customer. Here it is 11 months later my medical bills haven't been paid, my..." Read more Geico is a FRAUDULENT Company. Geico "I was in accident (my fault)....I have Geico (my fault).... I rear-ended the vehicle in front of air bag went off as did the passenger curtain (no passenger). The..." Read more GEICO Geico "GEICO SUCKS......I WILL BE IN COURTS WITH THESE MORONS VERY SOON! THEY LIE, THEY TAKE YOUR MONEY, THEY DO NOT WANT TO PAY WHEN YOU HAVE AN ACCIDENT, OR WHEN..." Read more Geico Insurance Claim Review from Strongsville, Ohio Geico " Complaint Type: Repair Issues Problem: I've been a customer with geico insurance company for a while ,this my first time having an accident in over 10 years and it wasn't my fault ...." Read more Don't use Tradesy. Tradesy "I purchased a piece of luggage from EEG Closet on Tradesy and boy was I fooled... The luggage description said that it was gently used and had two scuff marks...." Read more Anderson Duff Attorney Lawyer Revision Legal Revision Legal "Anderson Duff stole trust fund money from my grandfather. He is a lying, dishonest charlatan. My grandfather is now dying because he isn't able to pay for surgery. A truly..." Read more Lone Star Auctioneers - Not happy  as bod rigging is a felony! Lone Star Auctioneers "If Bid rigging is a felony then this to should be ! auction closed and said complete but then stated another buyer won for a $single dollar less than my..." Read more Toyota Financial - They have messed up my credit by over 100 points that will cost me $1000's over my lifetime Toyota Financial "A 30 year military veteran and 12 year Toyota owner, I planned to purchase another when my current Toyota needed replacement. I can tell you that will not happen! I..." Read more