Customer tried to turn left at a stop light but could not get thru without running into the back of my car. Customer said he was at fault and would pay out of pocket.
I took a picture of his D.L. and Insurance card incase. Customer refused to pay after a few days. Contacted GEICO and after several weeks said they would not pay because we did not have a police report.
Also said the customer will not answer or return GEICO phone calls. Now I will have to sue the customer for all costs for rental car and time off work to get my car fixed as well as car repair to a 2015 Range Rover.
Product or Service Mentioned: Geico Auto Claim.
Reason of review: Poor customer service.
Monetary Loss: $2000.
I didn't like: Too long did not resolve the problem.