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It was a horrible experience with Geico. The time that I had signed with Geico and got price for two cars fully covered and was told by the Geico guy. After a week called up to get insurance documents its to say my wife cars doesn't fully cover. I was cheated, lied by Geico representative. I have given a complaint about an issue to get resolved. Geico Guy told us to give some to time research on and get back to me, however, never call us back to get resolved the issues. Two days back my wife car was having startup issue and need to have the jump start geico called me that my car was not covered this is not what I was paying for it. Geico messed up my insurance and no knows how to fix it. I have spent serval hours over the phone to fix the issue and never sent anyone to have the jump start for my wife car. It was very cold outside and she was helpless.

The people who spoke to were very rude and not willing to help me out.

Kevin was arguing with me that he can't help and get it to me about the previous conversation and made me helpless.

1. Kevin EMP_ID = 192241

2. Anitha EMP_ID= 177591

3. Jahrmal

4. Franky

Note: Kevin told me that he is going to set up an appointment with his manager Daniel to call me to have the farther discussion that did not happen. He promised me that manager will call me around 9:15 on Wednesday 11/28/2018.

I would like to resloved this issues and I will post this on twitter and facebook and social network. I need reslulation as soon as possible.

Reason of review: Poor customer service.

Monetary Loss: $200.

Preferred solution: I need to get full coverage what he was told me at the time of singed .

Location: Salt Lake City, Utah

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