Manufacturer: Geico Category: Claims Clear all filters (51 of 51 reviews match)
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Information was submitted to Geico stating the truck driver admitted fault. Fast forward to last week and Geico sent a letter stating the case was closed after an arbitration hearing where the driver apparently had changed his original admission. I called Geico to ask how an admission of fault to two people had resulted in the case being dismissed and was told the arbitration decision was final. Thanks Geico, way to take care of your customers,...
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Anonymous

Retired Adjuster When ever in an accident and especially you are not at fault, wait for the police if possible, take pictures of the wreck overview, take close-ups pictures etc. If the other d...

Anonymous

Smithy Read the geico reviews at Yelp. All negative. Your comercials are also by the way childish and assinine too,

#1001787
I just had a horrible unprofessional experience with Geico handling my accident claim. I took my car into the preferred collision repair Service King because the adjuster is supposed to be onsite. The Service King and Enterprise highly recommended I rate a 1 on scale of 1-10. I dropped off my car and the Adjuster never spoke to me nor kept me abrupt of the Service process my vehicle has been their a week I've reported this to the Geico 800#...
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1.0
#1001026
had my 2013 altima almost caught fire flames were starting we turned off the car and they went out was told by geico claims office not to try to start car. they sent the worest adjuster out that i have ever seen she saw where it had started and spent most of her time on the phone calling calling around to people trying to figuer out how this could happen well lets see it all over the intent on edmonds.com she would not listen to me at all she...
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Geico Auto Claim Review

#949896
Horrible will Geico please call me at 4073991240 regarding my claim Where was my car towed to? Urgent.Please respond John Desmond Widdup sr Sent
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Geico Auto Claim Review

#920345
1.0
Never in 35 years with geico a accident ticket nothing. electronic payments. My car was stolen was without ins for a year and was REFUSED coverage.no DUIs.
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Geico Auto Claim Review

#919322
1.0
I feel i was scam by geico who would get a $1000 deductable on a 2008 ford focus. I was also invovled in a accident on 8/23/2016 rececied a call was told that a another claim exam was going to call. Never received a call back because it was confected statement between me and the other party. How i found the held me a fault was by calling my self.
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Geico Auto Claim Review

#905205
1.7
Horrid claims service! I was in an accident, not my fault. Not only does Geico have the wrong person on the claim, they have the wrong info as to what happened, though they have ALL of the information from the police & so on. They just ignore phone calls re reimbursements or anything rlse & they are Our insurance company! I didnt believe Id need anattorney for this. I do! Retaining one now.
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I have a 2017 truck a person hit me from the back and i took it to geico auto repair xpress to get it repaired when i went to pick up my truck it was dirty in the inside and outside some of the parts they removed was scared up and i went off i just got the truck and it didnt have scares on it and they said that they going to clean it up real good when they finish with it my truck was a mess and i was very mad but am not finsh with them yet and...
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I was involved in a minor accident with another Geico customer, there was a major accident on the freeway during rush hour morning traffic 645am in Houston headed downtown. Anyway with the wreck it caused bumper to bumper traffic to the 10th power on the freeway and feeder road which I was on. I had just merged from 2 lanes to 1 lane when the vehicle behind me decided drive over in the emergency lane to go around me so as he passed me up the...
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Anonymous

Kevin I recently put my cars under Geiko, almost ready to put my house insurance under Geiko, but it's comments like yours that are making me second guess that decision and revert e...

1.2
#997265
On 1/9/17 Geico called me to do my phone interview about the accident. Once the interview was complete I was asked if I had any other questions at which point I mentioned that they had the wrong year for my car. My car is a 2011 Camry not a 2010 Camry...so she did some digging and we found out they had my mom’s cars VIN (the 2010 Camry) listed on the policy, not mine (clerical error). We corrected the information I asked is this going to affect...
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Anonymous

Anonymous Vehicle VIN numbers everything in the automobile insurance industry. It's the identifier for the vehicle insured. You can't just "correct it". It's not that simple at all.
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I have never been in an accident and have a good record with Geico, but this made no difference to them. They will do nothing to adjust my increase. This lady, even though she was cunning was very smart to have had an another accident to her car and had Geico to pay for it. I am so disappointed. You would think that if she had damages, I would have them too, and would have filed for my car? her truck hit my hatch back Versa, twice the size of...
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1.0
I didn't like
  • Unfair
#995996
I called GEICO and asked them if there is anything I can do to collect damages from the bus driver even though I did not have collision insurance. The rep said that GEICO can claim it for me and I gave the details. I double checked with her that I have a chance even though the police report was clearly against me and she said they take many things into consideration. It escalated to a higher up and he told me the same thing, I still had a...
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2.5
#986468
These people have no lateral communication between services, never return phone calls, and when they do it is like they try and talk down to you as if you were a child or uneducated.I am changing insurance companies , this company could not even find me a tow, I then had to pay out of pocket with no return from GIECO after 2 months as well as my claim has been long overdue past 2 months in the process. if you are smart don't buy into GIECO's...
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1.8
#984553
Geico is the WORST INSURANCE I've encounter in my life. My car was stolen...involved in an accident and my claim was put on hold due to Geico and myself not being able to obtain the police report associated with the incident. Luckly, the person involved in the incident, according to Geico rep, was also a Geico customer and had the police report. However as result, I had to come out of pocket over $1500 and have not yet been reimbursed. after of...
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#978436