Product: Geico Auto Claim Clear all filters (96 of 96 reviews match)
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HORRIBLE!!! Both My boyfriend and I have a Geico auto insurance. today my boyfriend's car didn't work and we called Geico to help us about towing. we waited for 3 hours for towing and nobody showed up. after 3 hours someone called us and told us to wait 3 more hours...
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Geico Auto Claim
#1124766
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I called Geico and informed them that I saved the company at least $10,000 and asked them to pay for the damages this man caused . They refused and I am currently looking for another insurance co. " Never again " Insurance companies like your business as long as you...
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1.0
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Geico Auto Claim
I liked
  • That i can let others know not to use their insurance
  • That i have the chance to trash their company
I didn't like
  • Customer service rep latasha tel 478 621 1520
#1120715
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A month of calls to and from Geico, sometimes twice a day, trying to get someone to come look at my vehicle, *** damage and finish my claim. I was passed around to several agents over this process, each of whom seemed not to have even bothered looking over my case...
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Geico Auto Claim
#1117343
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Geico - Auto Claim Review

#1110778
1.0
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My claime was for total lost of my car.call the agent who supposedly have the claim.very difficult to talk to them never answer the phone every time you call them give you diferent names and phone numbers .not a good insurance
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Geico - Worst ever insurance experience in 50 years!

#1101343
A GEICO insured driver ran into the back of my car 2 months ago. I cannot imagine a worse insurance experience. All steps, dozens of emails, forms, documents, calls, repair authorization, miserable.
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GEICO sucks

#1095117
1.0
Details
GEICO denied my claim stating they were not able to determine my frame damage occurred during policy period. They are quick to issue a policy but if you have to file a claim be warned GEICO won't pay. It took them 35 days to say no. Now I am out a car, owe storage, towing and car rental for 35 days and counting. Please do not believe the little forked tongue lizard. GEICO is crooked.
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Geico - Accident

#1059878
1.0
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Other driver at fault police report said it. Both driver have geico now GEICO want 10% from the driver not at fault. Geico is just a *** hole
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Customer service
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Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
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Value for money
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I was rear-ended by a GEICO customer and It was determined it was their client Geicos customer that is at fault for my cars repairs to be done, totally!! But yet now over 4 months later they still are not wanting to contact me and follow thru with payment for my cars...
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Anonymous
Anonymous2

Did you get an estimate done by an adjuster for them to know what the cost would be? Check your states statute of limitations on property damage claims. But..... they cant pay...

1.0
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Geico Auto Claim
#1115249
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It needs to have 2 mouldings that go in the roof replaced ( missed by GEICO on their estimate )and now I need an adjustment to be made by, GEICO ! to replace them. It has been mission impossible to get them to do that. I explained to them that I am paying for car...
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Geico Auto Claim
#1113011
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Car insured by GEICO was in an accident, we inform Geico but never hear back. Find out from the body shop that the appraiser has come the next day. But we don't hear anything from GEICO. After multiple calls, two weeks later they tell us that they are totaling the car....
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Anonymous
Ts11

Geico delayed paying my total loss vehicle for 6 months. I was without transportation and went to treatment until the rental rain out. Finally got transportation and resumed t...

Anonymous
Logan

Company policy : deny and delay .Customer response : bungle the entire process with "multiple" telephone calls at each step of the process. Repeat a useless procedure , not to...

1.0
Product
Geico Auto Claim
#1110021
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They just want to raise your payments and could care less what happened . I am going to Allstate ...they took the accident off my record. Accident forgiveness . Much better company to work with. Geico is a terrible insurance company to work with . Too many employees...
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Geico Auto Claim
#1107419
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6 years with Geico, not one single claim until July. Filled a claim for tailgate damage I did backing into a pole. DENIED. Treating me as if I am a criminal and assigned an investigator to grill me 3 separate occasions 2-3 weeks apart, They wanted my cell phone records...
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1.0
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Geico Auto Claim
#1107194
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GEICO are bullies! They have already paid claim to other individual, but after saying that my car was a total loss, have not settled on an amount for my low mileage, fuel efficient car and sent me quotes for cars that are NOT like mine. I have been "recorded" and...
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Geico Auto Claim
#1100692
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I get 3 reminders every month to pay my auto insurance. However after a hit and run, witnessed and documented by the local PD, Geico still has not processed my claim, even though they have the insurance co of the other driver and i am not at fault in any way. I keep...
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Anonymous
Anonymous

Now after 3+months and after going directly to the driver who hit me's insurance company I am going to get my car fixed. Even the body shop said there was nothing but problems...

1.6
Product
Geico Auto Claim
#1097300
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