Geico Auto Claim Reviews

1.7
(23 reviews)
Product or Service Quality
Price Affordability
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The company doesn't care that your telling the truth your not covered anyway it doesn't matter that you own the company it's not his fault because he's not here to listen or care about your car claim life or anything that relates to customer service GEICO scores a fat 0 on a scale of 0 to 10 thanks for taking my money for providing nothing absolutely nothing for years and years take my money but here is a secret everyone in California buy a...
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Terrible costumer service.They put my husband partly at fault even though the other driver did something illegal which resulted in an accident. Terrible adjusters and representatives. The representatives purposely gave me the wrong claim number twice. Switching over to another insurance as soon as my contract is over.I've been without a car for a little over 2 months because of their terrible service.
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1.0
#944162
They will *** at every opportunity. The bumper of my vehicle was damaged when parked in a neighboring town. Because of where and how the vehicle was parked, and because of the condition of the vehicle when found, it could not have been from a collision. Nonetheless, GEICO hired a so-called "independent expert"--working for and paid for by GEICO--to support their assertion, with no real evidence, that a collision was involved, for the purpose...
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Anonymous

Anonymous Did a tree fall on it? A deer? No? Then its collision

Anonymous

Anonymous As this fine person basically admitted, they are trying to BS Geico to pair for other damage. I've had Geico for a decade and have never even had a slight issue.

1.0
I didn't like
  • Deceptivness
  • Wasting my time
  • Customer service competency
#943979
first of all, I am NOT and NEVER will be a Geico customer. My car got hit by a person insured by Geico. As the other driver was at fault for the accident, Geico is supposed to pay. (He at least was HONORABLE enough to tell Geico that he was at fault.) My car is considered a 'total" The amount the Geico adjuster said I would get THEY are now balking at paying. HE shook hands on a price 813 dollars higher than they supposedly...
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After almost 8 to 9 years thinking geico had my back. My wife got rearended and geico is slow to very slow and pulled rental car from my injured wife leaving her with no transportation to her doctors appointments. Cause they said the totaled and was paid off and that was why they pulled the car. But 7 days later. Wells Fargo told me they haven't heard anything from the total lose agent for 7 days. We are normal average family and can't replace...
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Anonymous

Anonymous Please tell me how you achieved "normal family status????????!!!!"
Never seen or experienced this.
Out all the states and families ive cared for and takin the stick from...

can CO sign the title over to you since it's paid off? Can you give us the money with a notarized document saying the totaled vehicle belongs to Geico? No...there is nothing Andrew or Geico can do. We cant cover the rental...we can't give you the money for the total...all we can do is take your $300+ a month and let you figure out how you are going to get to work and your daughter is going to get to school at the same time with 1 car! Making a...
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1.9
I didn't like
  • Attitude of adjuster
#938828
Bad thing - She has GEICO as her insurance. So, the GEICO adjuster, Patrick*** concludes (cant give it to me in writing) that I could have avoided the accident (perhaps by telepathically telling the other driver to wait for a green light). Patrick says that GEICO will be responsible for only 60%. I now have to file a claim against my own insurance to fight with GEICO which means my rates can go up of course. I am amazed at how many crappy...
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#936700
I am a long term Geico Car insurance customer. I had my first claim Friday and am extremely disappointed with your service. First, I needed a rental car since my car is not operable. They could not get me one until Monday (and that was after having to make a half dozen calls and spending an hour on the phone). Next the damaged car needed to be picked up. After about 45 minutes on the phone with Geico staff Saturday I was told I needed to call...
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I didn't like
  • Claims service
#933401
I filed a claim with geico and everything went well however, once it came time to get my payment for my car which was a total loss the issues begun. Its been over a month now and the issue has still not been resolved every time i call i get passed off from one department to another and no one seems to know how to solve my issue. Geico claims they already deposited the settlement in my account however thats not the case, the agents have spoken...
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Geico Auto Claim Review

#949896
Horrible will Geico please call me at 4073991240 regarding my claim Where was my car towed to? Urgent.Please respond John Desmond Widdup sr Sent
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Geico Auto Claim Review

#920345
1.0
Never in 35 years with geico a accident ticket nothing. electronic payments. My car was stolen was without ins for a year and was REFUSED coverage.no DUIs.
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Geico Auto Claim Review

#919322
1.0
I feel i was scam by geico who would get a $1000 deductable on a 2008 ford focus. I was also invovled in a accident on 8/23/2016 rececied a call was told that a another claim exam was going to call. Never received a call back because it was confected statement between me and the other party. How i found the held me a fault was by calling my self.
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Geico Auto Claim Review

#905205
1.7
Horrid claims service! I was in an accident, not my fault. Not only does Geico have the wrong person on the claim, they have the wrong info as to what happened, though they have ALL of the information from the police & so on. They just ignore phone calls re reimbursements or anything rlse & they are Our insurance company! I didnt believe Id need anattorney for this. I do! Retaining one now.
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Geico is so fake they don't care bout there coustmers, always going up monthly. I was in a car wreck in January of 2016, it wasnt my fault i was hit by another car. My vehicle was a total loss. Geico told me to go after the other party insurance which was a total loss, know help. So then i had to file on mine which i had to pay 1001 deductible out of my pocket to get money for my vehicle. Which they only gave me 2000 for a 2014 paid off 8000...
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Anonymous

Anonymous yu are stoopid dat is wy thay took advantege of u

#919292