Manufacturer: Geico Category: Claims Clear all filters (43 of 43 reviews match)
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I called GEICO and asked them if there is anything I can do to collect damages from the bus driver even though I did not have collision insurance. The rep said that GEICO can claim it for me and I gave the details. I double checked with her that I have a chance even though the police report was clearly against me and she said they take many things into consideration. It escalated to a higher up and he told me the same thing, I still had a...
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2.5
#986468
These people have no lateral communication between services, never return phone calls, and when they do it is like they try and talk down to you as if you were a child or uneducated.I am changing insurance companies , this company could not even find me a tow, I then had to pay out of pocket with no return from GIECO after 2 months as well as my claim has been long overdue past 2 months in the process. if you are smart don't buy into GIECO's...
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1.8
#984553
Geico is the WORST INSURANCE I've encounter in my life. My car was stolen...involved in an accident and my claim was put on hold due to Geico and myself not being able to obtain the police report associated with the incident. Luckly, the person involved in the incident, according to Geico rep, was also a Geico customer and had the police report. However as result, I had to come out of pocket over $1500 and have not yet been reimbursed. after of...
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#978436

Geico Auto Claim Review

#949896
Horrible will Geico please call me at 4073991240 regarding my claim Where was my car towed to? Urgent.Please respond John Desmond Widdup sr Sent
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Geico Auto Claim Review

#920345
1.0
Never in 35 years with geico a accident ticket nothing. electronic payments. My car was stolen was without ins for a year and was REFUSED coverage.no DUIs.
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Geico Auto Claim Review

#919322
1.0
I feel i was scam by geico who would get a $1000 deductable on a 2008 ford focus. I was also invovled in a accident on 8/23/2016 rececied a call was told that a another claim exam was going to call. Never received a call back because it was confected statement between me and the other party. How i found the held me a fault was by calling my self.
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Geico Auto Claim Review

#905205
1.7
Horrid claims service! I was in an accident, not my fault. Not only does Geico have the wrong person on the claim, they have the wrong info as to what happened, though they have ALL of the information from the police & so on. They just ignore phone calls re reimbursements or anything rlse & they are Our insurance company! I didnt believe Id need anattorney for this. I do! Retaining one now.
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Hit a deer with the Caddie and went in to get an estimate.Kid was nice, they jacked me on the windshield... oh its normal wear part, had a little pinger which hadn't spread til bucky whacked his horns into the windshield. Well got the printout and check and normal BS about hidden damage and shop will report and get extra check for it. Got back to the office and started looking the estimate over and saw LKQ parts... looked it up online and the...
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#976645
Have a GEICO claim 9/20/16- still outstanding on 12/18/16. Took them two months to decide to total the truck. It took the adjuster two weeks just to schedule the first claim visit. They told the body shop to fix it and never checked for frame damage. The truck would not align so the adjuster began looking for a used frame ? Another month and they decide to total the truck and took the truck from the body shop and still haven't settled the claim!...
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#975445
I was denied for collision on my new car because they erroneously claimed I was required to provide them with a photo inspection per NYS law. This was untrue. They revoked my coverage my coverage based on an incorrect information and then would not satisfy my claim. Spend they extra money and get a policy from a company that will actually provide insurance. GEICO is cheap because it stinks. It is not a better deal, it is just a cheap and shoddy...
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#971922
The company doesn't care that your telling the truth your not covered anyway it doesn't matter that you own the company it's not his fault because he's not here to listen or care about your car claim life or anything that relates to customer service GEICO scores a fat 0 on a scale of 0 to 10 thanks for taking my money for providing nothing absolutely nothing for years and years take my money but here is a secret everyone in California buy a...
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Terrible costumer service.They put my husband partly at fault even though the other driver did something illegal which resulted in an accident. Terrible adjusters and representatives. The representatives purposely gave me the wrong claim number twice. Switching over to another insurance as soon as my contract is over.I've been without a car for a little over 2 months because of their terrible service.
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1.0
#944162
They will *** at every opportunity. The bumper of my vehicle was damaged when parked in a neighboring town. Because of where and how the vehicle was parked, and because of the condition of the vehicle when found, it could not have been from a collision. Nonetheless, GEICO hired a so-called "independent expert"--working for and paid for by GEICO--to support their assertion, with no real evidence, that a collision was involved, for the purpose...
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Anonymous

Anonymous Did a tree fall on it? A deer? No? Then its collision

Anonymous

Anonymous As this fine person basically admitted, they are trying to BS Geico to pair for other damage. I've had Geico for a decade and have never even had a slight issue.

1.0
I didn't like
  • Wasting my time
  • Customer service competency
#943979
first of all, I am NOT and NEVER will be a Geico customer. My car got hit by a person insured by Geico. As the other driver was at fault for the accident, Geico is supposed to pay. (He at least was HONORABLE enough to tell Geico that he was at fault.) My car is considered a 'total" The amount the Geico adjuster said I would get THEY are now balking at paying. HE shook hands on a price 813 dollars higher than they supposedly...
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