Manufacturer: Geico Category: Claims Clear all filters (56 of 56 reviews match)
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These people have no lateral communication between services, never return phone calls, and when they do it is like they try and talk down to you as if you were a child or uneducated.I am changing insurance companies , this company could not even find me a tow, I then...
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1.8
#984553
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Geico is the WORST INSURANCE I've encounter in my life. My car was stolen...involved in an accident and my claim was put on hold due to Geico and myself not being able to obtain the police report associated with the incident. Luckly, the person involved in the...
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#978436
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Hit a deer with the Caddie and went in to get an estimate.Kid was nice, they jacked me on the windshield... oh its normal wear part, had a little pinger which hadn't spread til bucky whacked his horns into the windshield. Well got the printout and check and normal BS...
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Geico Auto Claim Review

#905205
1.7
Horrid claims service! I was in an accident, not my fault. Not only does Geico have the wrong person on the claim, they have the wrong info as to what happened, though they have ALL of the information from the police & so on. They just ignore phone calls re reimbursements or anything rlse & they are Our insurance company! I didnt believe Id need anattorney for this. I do! Retaining one now.
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Geico Auto Claim Review

#871105
2.6
I had a rear ending 5 weeks ago. I have not received my wages and now I'm missing 2 paychecks! Why isn't the home office in New York! It takes too long to get my wages!
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Geico Auto Claim Review

#859788
1.0
Dont have geico insurance but the person that hit me did. Rude adjuster. Dealing with him was worse than sitting in my escape and having a Lincoln navigator slam into me without even breaking.
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Geico Auto Claim Review

#849322
1.0
I was hit from behind by.a Geico customer. Geico refuse to pay the claim. I have medical bills which my insurance has been paying. I had my truck fixed my insurance paid but I am out the deductible. Their claim adjuster is one of the nasty person I ever talked too. I ended getting a lawyer. Please if you have Geico insurance be careful driving because your insurance sucks!!!!!!
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Have a GEICO claim 9/20/16- still outstanding on 12/18/16. Took them two months to decide to total the truck. It took the adjuster two weeks just to schedule the first claim visit. They told the body shop to fix it and never checked for frame damage. The truck would...
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#975445
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They revoked my coverage my coverage based on an incorrect information and then would not satisfy my claim. Spend they extra money and get a policy from a company that will actually provide insurance. GEICO is cheap because it stinks. It is not a better deal, it is...
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#971922
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5 years with Geico. One claim. Hit and run. Cost of repair: $1300. Investigated by SIU. Told on a taped call, ”Do you know it's a federal crime to commit insurance fraud?” Got sent a bunch of invasive question about my life, marriage and private finances - to be...
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1.5
#956465
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I had been dealing with a Rashid Gilbert at Geico who was assigned as my claim specialist. I have had nothing but a run around from this man for over six months. I have a small bill left over from the hospital and needed it paid. I kept having to call Rashid...
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3.6
I didn't like
  • Incompetent agents
#956282
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The company doesn't care that your telling the truth your not covered anyway it doesn't matter that you own the company it's not his fault because he's not here to listen or care about your car claim life or anything that relates to customer service GEICO scores a fat...
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Terrible costumer service.They put my husband partly at fault even though the other driver did something illegal which resulted in an accident. Terrible adjusters and representatives. The representatives purposely gave me the wrong claim number twice. Switching over to...
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Because of where and how the vehicle was parked, and because of the condition of the vehicle when found, it could not have been from a collision. Nonetheless, GEICO hired a so-called "independent expert"--working for and paid for by GEICO--to support their...
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Anonymous

Anonymous Did a tree fall on it? A deer? No? Then its collision

Anonymous

Anonymous As this fine person basically admitted, they are trying to BS Geico to pair for other damage. I've had Geico for a decade and have never even had a slight issue.

1.0
I didn't like
  • Wasting my time
  • Deceptivness
  • Customer service competency
#943979
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