Manufacturer: Geico Category: Claims Clear all filters (77 of 77 reviews match)
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The party at fault was insured by Geico and took full responsibility. Once I filed the claim with Geico at the Fairfield, CA. location; they deemed my car as a total loss even though it was still drivable and only had body damage. Because the repairs cost more then...
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1.0
Product
Geico Auto Claim
#1029312
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I called Geico on March 4 to file the claim. I talked to a representative who filed the claim. later I was contacted by the same representative telling me I had to call total loss department to file the claim on the total of the car. At this point nobody told me that...
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Anonymous
Anonymous

nine years old?or 9 mos old?either way tragic

Anonymous
Maria D

That is totally and one hundred percent disgraceful and un-acceptable, and I thought my case was one of the worst, I had ever heard. I am so sorry for you to have had to deal...

2.3
Product
Geico Auto Claim
#1028575
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On Super Bowl weekend my care was struck by a GEICO insured driver in a parking lot. My roommate was in the car when it was struck. I was standing 25 feet away and I yelled for the driver to stop before he hit the car. He sat in his car for 10 minutes while I stood in...
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Product
Geico Auto Claim
#1028111
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Geico Auto Claim Review

#920345
1.0
Never in 35 years with geico a accident ticket nothing. electronic payments. My car was stolen was without ins for a year and was REFUSED coverage.no DUIs.
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Geico Auto Claim Review

#919322
1.0
I feel i was scam by geico who would get a $1000 deductable on a 2008 ford focus. I was also invovled in a accident on 8/23/2016 rececied a call was told that a another claim exam was going to call. Never received a call back because it was confected statement between me and the other party. How i found the held me a fault was by calling my self.
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Geico Auto Claim Review

#905205
1.7
Horrid claims service! I was in an accident, not my fault. Not only does Geico have the wrong person on the claim, they have the wrong info as to what happened, though they have ALL of the information from the police & so on. They just ignore phone calls re reimbursements or anything rlse & they are Our insurance company! I didnt believe Id need anattorney for this. I do! Retaining one now.
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Geico Auto Claim Review

#871105
2.6
I had a rear ending 5 weeks ago. I have not received my wages and now I'm missing 2 paychecks! Why isn't the home office in New York! It takes too long to get my wages!
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When I first called Geico that morning @ 5:30 I was told I'd have to call back @ 8:00 to talk with an adjuster. When calling back @ 8 I was told the adjusters where all booked up with hail damage claims so they could not set up an appointment but that I should call...
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Anonymous
Windstorm Co

You situations sounds like my own. I lost three windows in a windstorm and it is now almost two weeks and they are still investigating to see if I have coverage. Really, thi...

Product
Geico Auto Claim
#1026541
Reply to reviews
Contacted GEICO and after several weeks said they would not pay because we did not have a police report. Also said the customer will not answer or return GEICO phone calls. Now I will have to sue the customer for all costs for rental car and time off work to get my...
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Anonymous
Anonymous

you fell for the "i'll pay out of my own pocket(so my rate won't go up) scam"prob was gonna pay w/income tax refund too!!!

Anonymous
Robert Henderson

You call the police and your insurance ASAP after ANY accident. Get that at fault stuff recorded ASAP.

1.0
Product
Geico Auto Claim
I didn't like
  • Too long did not resolve the problem
#1023688
Reply to reviews
Do not believe your adjuster when He/She says “take it to the shop, if they find more damage or don’t agree with our assessment, they can send us a supplement and we will take care of it” DO NOT TAKE IT TO ONE OF THE SHOPS ON GEICO’S PROGRAM. They will not repair the...
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Anonymous
JJ

Never take a vehicle to an authorized shop of any insurance company. The shop or business is working for the company and not the customer.

1.0
Product
Geico Auto Claim
I didn't like
  • Teh entire proccess
#1021115
Reply to reviews
I filed a claim with Geico since one of their policyholders side-swiped my car. I called 911, the police come but wouldn't write a report because it was "minor" damage and no injuries. The guy admits fault then gives me his information to call his insurance company. I...
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Anonymous
Robert Henderson

You must remember the insurance company first responsibility is to take care of THERE customer. Of course there going to fight you. I'd be pissed if the company i'm paying is ...

Anonymous
CrysAL123

This sounds like a duplicate of what just happened to me with Geico! Thanks to the snotty, rude, and condescending little girl they put on my claim, I will never do business w...

1.0
Product
Geico Auto Claim
I didn't like
  • Service
#1016420
Reply to reviews
I was involved in a car accident and since I don't have full coverage Geico refused to pay for the damages on my car caused by someone else's negligence. Their customer service sucks. Geico never follows up and does not help the consumer pick out better choices. In the...
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Anonymous
Getwhatyoupayfor

So, you chose to pay for the plan that does not cover your vehicle, then you get mad because they don't cover your vehicle.Like anon stated below, if someone hits you "they, o...

Anonymous
Anonymous

Hate to pick on you, but no company will cover collision damage unless you are paying for the coverage. If he was at fault, you will have to go after the driver at fault.

1.0
Product
Geico Auto Claim
#1016236
Reply to reviews

and will be a former customer in the near future, it's cheap enough but like with anything you get what you pay for ! Now I need one hundrred words to tell about how bad Geico sucks , when I ask for a supervisor, they did not one available at the time , I don't have...
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1.8
Product
Geico Auto Claim
I didn't like
  • Not getting even decent service
#1003573
Reply to reviews
Information was submitted to Geico stating the truck driver admitted fault. Fast forward to last week and Geico sent a letter stating the case was closed after an arbitration hearing where the driver apparently had changed his original admission. I called Geico to ask...
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Anonymous
Retired Adjuster

When ever in an accident and especially you are not at fault, wait for the police if possible, take pictures of the wreck overview, take close-ups pictures etc. If the other d...

Anonymous
Smithy

Read the geico reviews at Yelp. All negative. Your comercials are also by the way childish and assinine too,

Product
Geico Auto Claim
#1001787
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