Geico Auto Claim Reviews

1.7
(23 reviews)
Product or Service Quality
Price Affordability
Additional Fees
As I currently had no auto insurance, my sales person got me a great monthly rate from Geiko. Had a small backup tap accident with a neighbor across the street. Couldnt reach a Geico claim.rep and was very upset. The other car had a repairable rear fender dent and teached his insurance Progressive and made the claim.against me, but he never saw me either. Geico dont care and he even made the damage worse whatever he did, and got a check for...
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2.3
#914753
A civil class action lawsuit against GEICO is long overdue. You better get a dash cam because when you get hit by a GEICO customer it doesn't matter what you do because GEICO LOVES CRIME. Even if the other driver assaults you with their vehicle and nearly kills you, doesn't matter it is your fault. Hit and run? Your fault. Other driver drunk? Your fault. Other driver speeding or breaking traffic laws? Your fault. And don't kid yourself if you...
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1.7
I liked
  • Nearly 20 years i was with them
I didn't like
  • Deceptive practices
  • Customer service competency
  • How i was treated for proving them wrong
#907777
Called Geico to get a referral number only to be informed that they would send us a form and then an inspector would come out and AFTER all this we could get it repaired. Our experience was embarrassing, demeaning, time consuming and left us feeling as we were being treated like a child. I am over 50 and never have dealt with this of course I never had Geico insurance. Definitely not the company for us. Paid for the repairs out of pocket. NOW...
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Anonymous

Anonymous If you expect to have your insurance pay for repairs, you should expect to abide by their processes. These glass repair people who sit in parking lots and locations they can s...

#906514
Had a really bad experience with geico auto damage estimator. He is very rude and he does not want to listen to me, I had an appointment for estimate on 08/15/2016, The guy who did the estimate his name is Kyle Hughes, and the estimate was done at calliber collision, alpha road , Dallas.. he checked the vehicle for couple of minutes, and didn't say anything to me and went and wrote a estimate, when I mentioned that the engine cover under the...
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1.5
#900971
I wanted to ask how the claims process works before filing a claim.No other car was involved, just skidded. Since I can't afford a new car I simply wanted to know, if they decide my car is not worth fixing and declare it totalled, can I still choose to have it fixed, out of pocket or with their totalled payment, and still be able to insure it. the agent refused to even answer in a basic way until I filed an actual report.They basically have this...
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Anonymous

Anonymous You're correct. Insurance companies want all the details of the accident first. And yes, it's so your rate can go up. Insurance is all about statistics and you're statisticall...

1.8
#900843
My car was towed to an auto dealer collision shop. We received a rental car right away and we were able to drive the 90 miles to our home. At the time we left the damaged car it was on a flatbed truck and we were not able to get anything out of the car. The important items were the garage door opener, $400+ in asthma medicine, my handicapped license plates and the electric lift for my wheelchair. The next day the Geico insurance adjuster...
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1.0
I didn't like
  • Insipid radio ads
#889275
Called geico, didn't even think damage worth filing a claim on. My car was fine and other car geico paid about $500. But..... Geico said since it happened at my own home, there would be no deductible so yes file the claim. Now.... Tripled my rates!!!! And lied now calling it a collision at my fault so I now have a collision on my record!!!! I fully expected to pay my deductible when I called them..... They said file claim, no deductible since...
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Anonymous

Anonymous You need an insurance agent who has been in business long enough to understand the consequences of not being trained in their profession. When dealing with a 1-800 number or o...

1.3
#887520
Well it's been 9 days since geico client ran a red light into my husband truck at 45 miles per hour .well they have lied and keep stalling have not approved our rental truck and still have not showed up to look at our truck and on top of that they had the nerve to tell me to file on my insurance and it would be fixed quicker and later they would pay us back!I guess the bottom line is that's why they have great prices because they don't pay...
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Anonymous

Anonymous Let me help you understand how insurance works.
Each insurance company represents their client. The one that pays them and that they are contracted with.
No insurance ...

Well these pro some real ones they asume as they call it they driver hit us she thought she hit brake but the gas opps but on the hiway 45. 65 55 no about 100 god was good she did not kill us but she did *** we still dont know what hit but 45 days later you sure know but. Old eddie and his crew of we dont cover medical cause she only knocked the *** out of teeth back knees neck butt and stress out the family see afamily human beings. *** the geico...
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Anonymous

Anonymous Uh.. what?

Geico Auto Claim Review

#859788
1.0
Dont have geico insurance but the person that hit me did. Rude adjuster. Dealing with him was worse than sitting in my escape and having a Lincoln navigator slam into me without even breaking.
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Geico Auto Claim Review

#849322
1.0
I was hit from behind by.a Geico customer. Geico refuse to pay the claim. I have medical bills which my insurance has been paying. I had my truck fixed my insurance paid but I am out the deductible. Their claim adjuster is one of the nasty person I ever talked too. I ended getting a lawyer. Please if you have Geico insurance be careful driving because your insurance sucks!!!!!!
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I was at the stop then proceeding forward ,then from the left side he backed into me. The cop that wrote the accident report said it was his fault ,which it was . Now geico is failing to take responsibility for their clients negligence. Their claims adjustor just says that it's not his fault . then when told that the cop even put on the accident report that he failed to yield she says she didn't even see that . This company fails to do...
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Anonymous

Anonymous Cheryl Sands needs retraining on how to read an accident report

I liked
  • Horribble
I didn't like
  • Extremely poor customer service
  • Difficult to work with
  • Unconcern know all rep
#862666