Manufacturer: Geico Category: Claims Clear all filters (43 of 43 reviews match)
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After almost 8 to 9 years thinking geico had my back. My wife got rearended and geico is slow to very slow and pulled rental car from my injured wife leaving her with no transportation to her doctors appointments. Cause they said the totaled and was paid off and that was why they pulled the car. But 7 days later. Wells Fargo told me they haven't heard anything from the total lose agent for 7 days. We are normal average family and can't replace...
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Anonymous

Anonymous Please tell me how you achieved "normal family status????????!!!!"
Never seen or experienced this.
Out all the states and families ive cared for and takin the stick from...

can CO sign the title over to you since it's paid off? Can you give us the money with a notarized document saying the totaled vehicle belongs to Geico? No...there is nothing Andrew or Geico can do. We cant cover the rental...we can't give you the money for the total...all we can do is take your $300+ a month and let you figure out how you are going to get to work and your daughter is going to get to school at the same time with 1 car! Making a...
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1.9
I didn't like
  • Attitude of adjuster
#938828
Bad thing - She has GEICO as her insurance. So, the GEICO adjuster, Patrick*** concludes (cant give it to me in writing) that I could have avoided the accident (perhaps by telepathically telling the other driver to wait for a green light). Patrick says that GEICO will be responsible for only 60%. I now have to file a claim against my own insurance to fight with GEICO which means my rates can go up of course. I am amazed at how many crappy...
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#936700

Geico Auto Claim Review

#859788
1.0
Dont have geico insurance but the person that hit me did. Rude adjuster. Dealing with him was worse than sitting in my escape and having a Lincoln navigator slam into me without even breaking.
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Geico Auto Claim Review

#849322
1.0
I was hit from behind by.a Geico customer. Geico refuse to pay the claim. I have medical bills which my insurance has been paying. I had my truck fixed my insurance paid but I am out the deductible. Their claim adjuster is one of the nasty person I ever talked too. I ended getting a lawyer. Please if you have Geico insurance be careful driving because your insurance sucks!!!!!!
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I am a long term Geico Car insurance customer. I had my first claim Friday and am extremely disappointed with your service. First, I needed a rental car since my car is not operable. They could not get me one until Monday (and that was after having to make a half dozen calls and spending an hour on the phone). Next the damaged car needed to be picked up. After about 45 minutes on the phone with Geico staff Saturday I was told I needed to call...
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I didn't like
  • Claims service
#933401
I filed a claim with geico and everything went well however, once it came time to get my payment for my car which was a total loss the issues begun. Its been over a month now and the issue has still not been resolved every time i call i get passed off from one department to another and no one seems to know how to solve my issue. Geico claims they already deposited the settlement in my account however thats not the case, the agents have spoken...
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Geico is so fake they don't care bout there coustmers, always going up monthly. I was in a car wreck in January of 2016, it wasnt my fault i was hit by another car. My vehicle was a total loss. Geico told me to go after the other party insurance which was a total loss, know help. So then i had to file on mine which i had to pay 1001 deductible out of my pocket to get money for my vehicle. Which they only gave me 2000 for a 2014 paid off 8000...
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Anonymous

Anonymous yu are stoopid dat is wy thay took advantege of u

#919292
As I currently had no auto insurance, my sales person got me a great monthly rate from Geiko. Had a small backup tap accident with a neighbor across the street. Couldnt reach a Geico claim.rep and was very upset. The other car had a repairable rear fender dent and teached his insurance Progressive and made the claim.against me, but he never saw me either. Geico dont care and he even made the damage worse whatever he did, and got a check for...
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2.3
#914753
A civil class action lawsuit against GEICO is long overdue. You better get a dash cam because when you get hit by a GEICO customer it doesn't matter what you do because GEICO LOVES CRIME. Even if the other driver assaults you with their vehicle and nearly kills you, doesn't matter it is your fault. Hit and run? Your fault. Other driver drunk? Your fault. Other driver speeding or breaking traffic laws? Your fault. And don't kid yourself if you...
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1.7
I liked
  • Nearly 20 years i was with them
I didn't like
  • Customer service competency
#907777
Called Geico to get a referral number only to be informed that they would send us a form and then an inspector would come out and AFTER all this we could get it repaired. Our experience was embarrassing, demeaning, time consuming and left us feeling as we were being treated like a child. I am over 50 and never have dealt with this of course I never had Geico insurance. Definitely not the company for us. Paid for the repairs out of pocket. NOW...
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Anonymous

Anonymous If you expect to have your insurance pay for repairs, you should expect to abide by their processes. These glass repair people who sit in parking lots and locations they can s...

#906514
Had a really bad experience with geico auto damage estimator. He is very rude and he does not want to listen to me, I had an appointment for estimate on 08/15/2016, The guy who did the estimate his name is Kyle Hughes, and the estimate was done at calliber collision, alpha road , Dallas.. he checked the vehicle for couple of minutes, and didn't say anything to me and went and wrote a estimate, when I mentioned that the engine cover under the...
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1.5
#900971