Manufacturer: Geico Category: Claims Clear all filters (51 of 51 reviews match)
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Hit a deer with the Caddie and went in to get an estimate.Kid was nice, they jacked me on the windshield... oh its normal wear part, had a little pinger which hadn't spread til bucky whacked his horns into the windshield. Well got the printout and check and normal BS about hidden damage and shop will report and get extra check for it. Got back to the office and started looking the estimate over and saw LKQ parts... looked it up online and the...
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#976645
Have a GEICO claim 9/20/16- still outstanding on 12/18/16. Took them two months to decide to total the truck. It took the adjuster two weeks just to schedule the first claim visit. They told the body shop to fix it and never checked for frame damage. The truck would not align so the adjuster began looking for a used frame ? Another month and they decide to total the truck and took the truck from the body shop and still haven't settled the claim!...
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#975445
I was denied for collision on my new car because they erroneously claimed I was required to provide them with a photo inspection per NYS law. This was untrue. They revoked my coverage my coverage based on an incorrect information and then would not satisfy my claim. Spend they extra money and get a policy from a company that will actually provide insurance. GEICO is cheap because it stinks. It is not a better deal, it is just a cheap and shoddy...
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#971922

Geico Auto Claim Review

#871105
2.6
I had a rear ending 5 weeks ago. I have not received my wages and now I'm missing 2 paychecks! Why isn't the home office in New York! It takes too long to get my wages!
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Geico Auto Claim Review

#859788
1.0
Dont have geico insurance but the person that hit me did. Rude adjuster. Dealing with him was worse than sitting in my escape and having a Lincoln navigator slam into me without even breaking.
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Geico Auto Claim Review

#849322
1.0
I was hit from behind by.a Geico customer. Geico refuse to pay the claim. I have medical bills which my insurance has been paying. I had my truck fixed my insurance paid but I am out the deductible. Their claim adjuster is one of the nasty person I ever talked too. I ended getting a lawyer. Please if you have Geico insurance be careful driving because your insurance sucks!!!!!!
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The company doesn't care that your telling the truth your not covered anyway it doesn't matter that you own the company it's not his fault because he's not here to listen or care about your car claim life or anything that relates to customer service GEICO scores a fat 0 on a scale of 0 to 10 thanks for taking my money for providing nothing absolutely nothing for years and years take my money but here is a secret everyone in California buy a...
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Terrible costumer service.They put my husband partly at fault even though the other driver did something illegal which resulted in an accident. Terrible adjusters and representatives. The representatives purposely gave me the wrong claim number twice. Switching over to another insurance as soon as my contract is over.I've been without a car for a little over 2 months because of their terrible service.
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1.0
#944162
They will *** at every opportunity. The bumper of my vehicle was damaged when parked in a neighboring town. Because of where and how the vehicle was parked, and because of the condition of the vehicle when found, it could not have been from a collision. Nonetheless, GEICO hired a so-called "independent expert"--working for and paid for by GEICO--to support their assertion, with no real evidence, that a collision was involved, for the purpose...
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Anonymous

Anonymous Did a tree fall on it? A deer? No? Then its collision

Anonymous

Anonymous As this fine person basically admitted, they are trying to BS Geico to pair for other damage. I've had Geico for a decade and have never even had a slight issue.

1.0
I didn't like
  • Customer service competency
  • Deceptivness
  • Wasting my time
#943979
first of all, I am NOT and NEVER will be a Geico customer. My car got hit by a person insured by Geico. As the other driver was at fault for the accident, Geico is supposed to pay. (He at least was HONORABLE enough to tell Geico that he was at fault.) My car is considered a 'total" The amount the Geico adjuster said I would get THEY are now balking at paying. HE shook hands on a price 813 dollars higher than they supposedly...
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After almost 8 to 9 years thinking geico had my back. My wife got rearended and geico is slow to very slow and pulled rental car from my injured wife leaving her with no transportation to her doctors appointments. Cause they said the totaled and was paid off and that was why they pulled the car. But 7 days later. Wells Fargo told me they haven't heard anything from the total lose agent for 7 days. We are normal average family and can't replace...
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Anonymous

Anonymous Please tell me how you achieved "normal family status????????!!!!"
Never seen or experienced this.
Out all the states and families ive cared for and takin the stick from...

can CO sign the title over to you since it's paid off? Can you give us the money with a notarized document saying the totaled vehicle belongs to Geico? No...there is nothing Andrew or Geico can do. We cant cover the rental...we can't give you the money for the total...all we can do is take your $300+ a month and let you figure out how you are going to get to work and your daughter is going to get to school at the same time with 1 car! Making a...
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1.9
I didn't like
  • Attitude of adjuster
#938828
Bad thing - She has GEICO as her insurance. So, the GEICO adjuster, Patrick*** concludes (cant give it to me in writing) that I could have avoided the accident (perhaps by telepathically telling the other driver to wait for a green light). Patrick says that GEICO will be responsible for only 60%. I now have to file a claim against my own insurance to fight with GEICO which means my rates can go up of course. I am amazed at how many crappy...
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Anonymous

michael shahrokhi Why are they still in business, quite simple, they are wholly owned by Warren Buffet, no kidding !

#936700