Manufacturer: Geico Category: Claims Clear all filters (86 of 86 reviews match)
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Geico heirs their claim adjusters off of streets. Go for AAA they treat their customers like customers. I know for a fact because the guy who hit my car was AAA and was able to put everything on me, and when asked for help from GEICO to attain CCTV fotage they said...
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Anonymous
Anonymous

Check your contract to find the part that says your insurance company is responsible for tracking down camera footage. It's not there. In fact, most businesses won't even rele...

1.0
Product
Geico Auto Claim
#1062887
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Was in an accident. No fault of mine. Drunk jaywalker in the middle of the highway at night. I am having to beg geico to fix my car correctly. Talked with two adjusters and their supervisor and no one will call me back. This company is ***..
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Anonymous
Ross

Geico mailing service is horrible . Completely unprofessional it takes two weeks to mail a letter from Virginia to North Carolina. Their staff is unreliable 70% of the time . ...

1.0
Product
Geico Auto Claim
#1060694
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In more than 12 years with GEICO I only had one single case to ask for their help and I had to deal with totally unjust "play the fool/incompetent" agent/adjuster. I was left down to afford all damages by myself. THE ACCIDENT HAPPENED AS I WAS FULLY STOPPED. So no...
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Anonymous
Anonymous

Only if you use your collision coverage (if you have it) and pay the deductable. Then they can fight to get THEIR money back (and your deductable as a courtesy). If you don't ...

Anonymous
Anonymous

Nice GEICO comment. Check state laws. Most it IS insurance company's responsibility to deal with other company.

Product
Geico Auto Claim
#1060646
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Geico Auto Claim Review

#949896
Horrible will Geico please call me at 4073991240 regarding my claim Where was my car towed to? Urgent.Please respond John Desmond Widdup sr Sent
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Geico Auto Claim Review

#920345
1.0
Details
Never in 35 years with geico a accident ticket nothing. electronic payments. My car was stolen was without ins for a year and was REFUSED coverage.no DUIs.
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Geico Auto Claim Review

#919322
1.0
Details
I feel i was scam by geico who would get a $1000 deductable on a 2008 ford focus. I was also invovled in a accident on 8/23/2016 rececied a call was told that a another claim exam was going to call. Never received a call back because it was confected statement between me and the other party. How i found the held me a fault was by calling my self.
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Geico Auto Claim Review

#905205
1.7
Details
Horrid claims service! I was in an accident, not my fault. Not only does Geico have the wrong person on the claim, they have the wrong info as to what happened, though they have ALL of the information from the police & so on. They just ignore phone calls re reimbursements or anything rlse & they are Our insurance company! I didnt believe Id need anattorney for this. I do! Retaining one now.
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Additional Fees
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
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Value for money
Website
Geico should be ashamed at themselves. I pay Geico almost $2500 a year to insure 1 vehicle. The price even though high is not my problem. On April the 15th the axle on my new Volvo snapped causing me to hit 3 cars, also doing a lot of damage to my car. Geico is saying...
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Katkuba
Katkuba

You may also have grounds for a lawsuit against Volvo for the broken axle on a new car.

h.kitchener
h.kitchener

You might want to get a free consult from an attorney familiar with insurance claim cases. Geico is saying "no" right off the bat but a good attorney can tell you if you have ...

1.1
Product
Geico Auto Claim
#1053870
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on 4/26/17 a geico customer hit my rear end -i reported thie to geico [also my insurance co.] eleven days llater after i called them twice and posted their lack of action on facebook they tell me they cant do anything until they get their customer to contact them . i...
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Anonymous
Maria D

Almost exactly same thing happened to us. Geico has put us off for nearly a month and today they finally said they were denying our claim, because they are unable to reach th...

Anonymous
JP

It's humorous that when you read a complaint on Pissed Consumer about Geico that they follow it up with an ad for Geico. Do you really think someone writing a bad review or re...

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Geico Auto Claim
#1044327
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GEICO would pay for an after market windscreen and is not willing to cover for a manufacturer part on a year and a half old car. I have a full glass coverage and while selling the policy they never told that they came ver only after market marts. SO PLEASE BEWARE OF...
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1.8
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Geico Auto Claim
#1040382
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Used the GEICO app to report and schedule my replacement which should be covered by my glass coverage and cost me $50.00. I know this because my 2016 BMW 4 series had one replaced last fall for exactly that amount. It cost me exactly $50 bucks...When I received...
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Anonymous
Anonymous

sounds like the perfect scenario to vote w/your feet

Anonymous
Anonymous

I had a similar experience with Geico regarding glass coverage. I had coverage but, when I needed it, they said they do not replace windshields, but would only will if a crack...

1.0
Product
Geico Auto Claim
#1039063
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A Geico insured's vehicle destroyed my fence on my property the day after Christmas 2016. The driver was the son in law of the insured. The driver was drunk at the time and fled the scene leaving the vehicle on my property which had to be towed. The police arrested the...
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Anonymous
riff raff 1

last chance insurance for deadbeats who don"t pay there premium on time.

Product
Geico Auto Claim
#1033284
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The party at fault was insured by Geico and took full responsibility. Once I filed the claim with Geico at the Fairfield, CA. location; they deemed my car as a total loss even though it was still drivable and only had body damage. Because the repairs cost more then...
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1.0
Product
Geico Auto Claim
#1029312
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I called Geico on March 4 to file the claim. I talked to a representative who filed the claim. later I was contacted by the same representative telling me I had to call total loss department to file the claim on the total of the car. At this point nobody told me that...
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Anonymous
Anonymous

nine years old?or 9 mos old?either way tragic

Anonymous
Maria D

That is totally and one hundred percent disgraceful and un-acceptable, and I thought my case was one of the worst, I had ever heard. I am so sorry for you to have had to deal...

2.3
Product
Geico Auto Claim
#1028575
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