Geico Auto Claim Reviews

1.7
(23 reviews)
Product or Service Quality
Price Affordability
Additional Fees
Somebody higher that works for Geico needs to go in there and do an audit on them. I have an issue on resolving my claim but nobody in the claim department could help me out with the right fair settlement amount and do not have any understanding or concerns about anyone's else conditions. They are so selfish and unfair with many people that I have heard from. This is the worst car insurance claims department that I have ever experience with. I...
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Anonymous

Anonymous AGREE!!!!!

1.0
I didn't like
  • Claims department in georgia
  • Claim department
#862040
Man claimed he was teaching his "daughter" how to drive and apologies for the accident offering to pay for damages in cash; he then lies to the "insurance company" (Geigo) about the blonde bimbo even having been there. (God knows what "Daddy" was trying to hide.) Yet as of now, Geico is choosing a "your word over their word" stance. There is damage to my car, caused by these VERY damaged people. Geico, pay for the simple repairs to my...
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1.0
#861185
Geico claims rep made a very incorrect decision on a claim I have. Her decision falls under the very definition of bad faith. Not to mention Geioc accepted liability for the loss by never inspected the vehicle and never paid the PD loss. Tiling a complaint with the Insurance Commission. Geico is a bunch of unethical ***..
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1.0
#859559
I had a car accident with another woman.The woman herself apologize and told me "I am sorry I was destructed and was looking at the woman in front of her" But the racist adjusters of Gieco are thinking we both are at fault and the fact that the other woman was destructed is not important for Gieco. I have sent emails to the CEO and spoken with others. They all agree with their adjuster who Misjudged and are not willing to pay for my car damage....
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Anonymous

Anonymous So, exactly what is "racist" in your story? I suspect you have a very large chip on your shoulder. Perhaps you should re-evaluate your residing in this country if it is so rac...

1.5
I liked
  • Very bad
I didn't like
  • Unethical
  • Ethical problem
#859396
My son got rear ended by a Geico insurer. Worst insurance EVER. I would of preferred my vehicle get hit from a non insured vehicle beforw getting hit by a Geico insurer. The other driver was cited for speeding and for some reason, Geico says their insurer will try to have his vehicle fixed by MY insurance. What a joke. His fault but the representative Opal said they are taking his word. She didnt go by the police report ( which she hasnt...
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#855223

Resolved

Geico said we had to wait until someone would let us go through when we had to go into our exit to go home and the other driver knowing that we had the signal didn't let us through so what are we supposed to do stop in the middle of the highway until a car would let us go to our exit when trying to switch lanes???!?? Absolutely ridiculous and as far as Claims is concerned it's the worst department they have and I'll make sure everyone knows...
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Anonymous

Anonymous You must be talking about Kamisha Battles and her co-workers. Yeah all of them are the same down there in the claims department in Georgia. Bunches of fakers, talk sweet to yo...

Anonymous

Anonymous I totally agree!!!!! The claim department people in Georgia are SO BAD and UNPROFESSIONAL and do not know how to do their work correctly and always try to find lies on saving ...

On April 12th my vehicle was stolen in Columbus Ohio, reported it right away, within 2 days the police located it and when I went to Columbus to review the condition of the vehicle per the insurance adjusters advice which included letting them know if I felt it was drivable or not, when I looked at it I found the column stripped, the battery gone and the catalytic converter gone, told them as much and they agreed to have it moved to an adjusters...
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Anonymous

Anonymous Insurance companies can not waive deductibles because you feel you shouldn't have to pay it. You choose your deductible. It isn't based on the customer service you receive. Ge...

Anonymous

Anonymous Insurance companies cannot and do not waive deductibles. Insurance companies are one of the most regulated industries out there. When you purchase a policy, you are charged th...

I didn't like
  • Incompetent adjusters
  • Denial of claims
#838817
two weeks after accident and after talking to them over ten times still these morons can not handle a simple car rental claim.worst ever insurance company to deal with in texas, where it needs to be kicked out but i think they take care of insurance board members which allows them to rip off the consumers in texas, and employ every tactic multiplied by their stupidity to delay a simple claim. STAY AWAY FROM THIS COMPANY WHICH IS ONLY GOOD FOR...
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1.0
I didn't like
  • No professionalizm
  • Inability to resolve issues
  • Uncaring
#838798
After being with Geico for over a decade and not filing a single claim I had a minor accident. No damage to my vehicle and a crack (4incjes) on bumper of other vehicle. Everyone was fine. The other party disclosed she had been hit in the same place and way 2 times recently. A week later I'm told that I have great coverage and there are 2 claims against me for bodily injury and collision. I am disputing it. Then my policy renewed and my rate...
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1.4
#838117
Two months later on 4/25/16 I received a letter in the mail from Karla Favors- Geico adjuster (478) 744-5637 saying my claim was not going to be paid for because they couldn't find proof of the date. What more proof could they need from a police report? Geico than got a special investigator involved Eric Long (810)701-2778 who required me to give bank statements, phone records, police records, proof of employment all because I wanted my car...
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Anonymous

Anonymous The police report is a document provided based on what you told the police. Was the police officer a witness to the event? If not, the report doesn't provide a shred of proof...

1.0
#836664