Manufacturer: Geico Category: Claims Clear all filters (43 of 43 reviews match)
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I wanted to ask how the claims process works before filing a claim.No other car was involved, just skidded. Since I can't afford a new car I simply wanted to know, if they decide my car is not worth fixing and declare it totalled, can I still choose to have it fixed, out of pocket or with their totalled payment, and still be able to insure it. the agent refused to even answer in a basic way until I filed an actual report.They basically have this...
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Anonymous

Anonymous You're correct. Insurance companies want all the details of the accident first. And yes, it's so your rate can go up. Insurance is all about statistics and you're statisticall...

1.8
#900843

My car was towed to an auto dealer collision shop. We received a rental car right away and we were able to drive the 90 miles to our home. At the time we left the damaged car it was on a flatbed truck and we were not able to get anything out of the car. The important items were the garage door opener, $400+ in asthma medicine, my handicapped license plates and the electric lift for my wheelchair. The next day the Geico insurance adjuster...
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1.0
I didn't like
  • Insipid radio ads
#889275
Called geico, didn't even think damage worth filing a claim on. My car was fine and other car geico paid about $500. But..... Geico said since it happened at my own home, there would be no deductible so yes file the claim. Now.... Tripled my rates!!!! And lied now calling it a collision at my fault so I now have a collision on my record!!!! I fully expected to pay my deductible when I called them..... They said file claim, no deductible since...
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Anonymous

Anonymous You need an insurance agent who has been in business long enough to understand the consequences of not being trained in their profession. When dealing with a 1-800 number or o...

1.3
#887520
Well it's been 9 days since geico client ran a red light into my husband truck at 45 miles per hour .well they have lied and keep stalling have not approved our rental truck and still have not showed up to look at our truck and on top of that they had the nerve to tell me to file on my insurance and it would be fixed quicker and later they would pay us back!I guess the bottom line is that's why they have great prices because they don't pay...
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Anonymous

Anonymous Let me help you understand how insurance works.
Each insurance company represents their client. The one that pays them and that they are contracted with.
No insurance ...

Well these pro some real ones they asume as they call it they driver hit us she thought she hit brake but the gas opps but on the hiway 45. 65 55 no about 100 god was good she did not kill us but she did *** we still dont know what hit but 45 days later you sure know but. Old eddie and his crew of we dont cover medical cause she only knocked the *** out of teeth back knees neck butt and stress out the family see afamily human beings. *** the geico...
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Anonymous

Anonymous Uh.. what?

I was at the stop then proceeding forward ,then from the left side he backed into me. The cop that wrote the accident report said it was his fault ,which it was . Now geico is failing to take responsibility for their clients negligence. Their claims adjustor just says that it's not his fault . then when told that the cop even put on the accident report that he failed to yield she says she didn't even see that . This company fails to do...
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Anonymous

Anonymous Cheryl Sands needs retraining on how to read an accident report

I liked
  • Horribble
I didn't like
  • How the relationship ended
  • Dead beat weasles
  • Extremely poor customer service
#862666
Somebody higher that works for Geico needs to go in there and do an audit on them. I have an issue on resolving my claim but nobody in the claim department could help me out with the right fair settlement amount and do not have any understanding or concerns about anyone's else conditions. They are so selfish and unfair with many people that I have heard from. This is the worst car insurance claims department that I have ever experience with. I...
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Anonymous

Anonymous AGREE!!!!!

1.0
I didn't like
  • Claims department in georgia
  • Claim department
#862040
Man claimed he was teaching his "daughter" how to drive and apologies for the accident offering to pay for damages in cash; he then lies to the "insurance company" (Geigo) about the blonde bimbo even having been there. (God knows what "Daddy" was trying to hide.) Yet as of now, Geico is choosing a "your word over their word" stance. There is damage to my car, caused by these VERY damaged people. Geico, pay for the simple repairs to my...
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1.0
#861185
Geico claims rep made a very incorrect decision on a claim I have. Her decision falls under the very definition of bad faith. Not to mention Geioc accepted liability for the loss by never inspected the vehicle and never paid the PD loss. Tiling a complaint with the Insurance Commission. Geico is a bunch of unethical ***..
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1.0
#859559
I had a car accident with another woman.The woman herself apologize and told me "I am sorry I was destructed and was looking at the woman in front of her" But the racist adjusters of Gieco are thinking we both are at fault and the fact that the other woman was destructed is not important for Gieco. I have sent emails to the CEO and spoken with others. They all agree with their adjuster who Misjudged and are not willing to pay for my car damage....
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Anonymous

Anonymous So, exactly what is "racist" in your story? I suspect you have a very large chip on your shoulder. Perhaps you should re-evaluate your residing in this country if it is so rac...

1.5
I liked
  • Very bad
I didn't like
  • Unethical
  • Ethical problem
#859396