Product: Geico Customer Care Clear all filters (68 of 68 reviews match)
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Geico, "cannot help you if you use an alias" - they cannot think of the box.. and realize it is the same email address as on your policy... they can't be that ignorant? or can they? I will never use them again nor will I permit any of our company to use them again......
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Geico Customer Care
#1166913
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I asked her to close her mouth, and she got offended and threatened to disconnect the call. Then sh unnecessarily placed me on hold. She was very rude, and I will never be a Geico customer again. I escalated the call to a supervisor named Jane Mays. She handled the...
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1.0
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Geico Customer Care
#1139778
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I moved in 2016 notified geico of that according to law. In November 2017 I get an increase of 141.90 when I asked why I was told that I changed my address in November 2017. Not true. The address they have for me that they say I lived at previously I have never heard...
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1.5
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Geico Customer Care
#1139222
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Geico - Automobile insurance customer service

#1119384
Customer service reps and supervisor provides incorrect information. Unpleasant,insensutive tired voice. Need pleasant speaking indivuduals who can clearly explain coverage.
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Geico Customer Care Review

#1031923
Hello, There's a rep by the name of Fion Fergueson, who uses her job to look up people information to harass them and threaten them. I believe it's extremely horrible to have business going with people working for your company in Buffalo ny, who looks up policies for personal use to create havoc. This is something that needs to be looked into. Thank you
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Geico Customer Care Review

#953294
1.0
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Lied to by agent tyrone bell from the nassau office this guy repeatedly lisd over and over again
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
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Value for money
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Geico Customer Care Review

#841806
1.0
Details
I have geico and they are lies and the mist incompetent people that walks this lie and every time I call them I get a different answer from the agents they are *** and half of the most of the u underwritten department are a joke.
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Geico - Makes you feel like you did something wrong
Geico - Makes you feel like you did something wrong
When this issue is settled i am going with nationwide. Geico is the worse ever! I'm telling all my friends and i'm complaining on social media. You are a horrible company. It shouldn't matter how long i had the policy, i was covered when the deer hit me early in the...
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1.3
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Geico Customer Care
#1136447
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Hahaha! What Geico is teaching and training their employees?! Geico seems to be doing good on market at the moment ( which is probably marketing scam ) but trust me, soon they will lose their customer trust. People, don’t get insurance from Geico!!! I have spread my...
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1.0
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Geico Customer Care
#1118275
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A Geico client hit a chain link fence on the property of our commercial building. Geico made us do all the work to take pictures of the ruined fence, take them to be developed, obtain two estimates of fence repair, and then mail everything to geico as they don't have...
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Geico Customer Care
#1101027
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I used geico for 8 years. And on. Aug . 14 th i called and cancled my ins. And took it off of auto pay because thats how it was payed for last 8 years. the next payment was due on Aug 17 th. All was good. Until i get a email for no payment and a bill for 197.00. So i...
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1.8
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Geico Customer Care
#1099870
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Even if you're not at fault Geico rates you as at-fault and then you really have fun with rates! GEICEO SUCKS. I cannot say it enough. May everyone that works at that company to rip off hard-working people, may every one of them have it come back to them MULTIPLED....
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1.0
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Geico Customer Care
#1092435
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I have been a Geico customer for over 10 years. 2 years ago for some reason, they started sending me paper bills. I told them to stop it I don't want them. The option in my account for Paperless billing has always been on. They told me that certain things don't go...
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1.5
Product
Geico Customer Care
#1091564
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We have had GEICO for four years and have always thought they were good, although we have never had to file a claim. Our oldest son recently enlisted. While at his speciality school, he wants his car. Customer service told me that GEICO will not cover him during the...
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2.3
Product
Geico Customer Care
#1088891
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