Product: Geico Customer Care Clear all filters (64 of 64 reviews match)
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Hahaha! What Geico is teaching and training their employees?! Geico seems to be doing good on market at the moment ( which is probably marketing scam ) but trust me, soon they will lose their customer trust. People, don’t get insurance from Geico!!! I have spread my...
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1.0
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Geico Customer Care
#1118275
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A Geico client hit a chain link fence on the property of our commercial building. Geico made us do all the work to take pictures of the ruined fence, take them to be developed, obtain two estimates of fence repair, and then mail everything to geico as they don't have...
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Geico Customer Care
#1101027
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I used geico for 8 years. And on. Aug . 14 th i called and cancled my ins. And took it off of auto pay because thats how it was payed for last 8 years. the next payment was due on Aug 17 th. All was good. Until i get a email for no payment and a bill for 197.00. So i...
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1.8
Product
Geico Customer Care
#1099870
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Geico - Automobile insurance customer service

#1119384
Customer service reps and supervisor provides incorrect information. Unpleasant,insensutive tired voice. Need pleasant speaking indivuduals who can clearly explain coverage.
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Geico Customer Care Review

#1031923
Hello, There's a rep by the name of Fion Fergueson, who uses her job to look up people information to harass them and threaten them. I believe it's extremely horrible to have business going with people working for your company in Buffalo ny, who looks up policies for personal use to create havoc. This is something that needs to be looked into. Thank you
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Geico Customer Care Review

#953294
1.0
Details
Lied to by agent tyrone bell from the nassau office this guy repeatedly lisd over and over again
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Geico Customer Care Review

#841806
1.0
Details
I have geico and they are lies and the mist incompetent people that walks this lie and every time I call them I get a different answer from the agents they are *** and half of the most of the u underwritten department are a joke.
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Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Even if you're not at fault Geico rates you as at-fault and then you really have fun with rates! GEICEO SUCKS. I cannot say it enough. May everyone that works at that company to rip off hard-working people, may every one of them have it come back to them MULTIPLED....
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1.0
Product
Geico Customer Care
#1092435
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I have been a Geico customer for over 10 years. 2 years ago for some reason, they started sending me paper bills. I told them to stop it I don't want them. The option in my account for Paperless billing has always been on. They told me that certain things don't go...
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1.5
Product
Geico Customer Care
#1091564
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We have had GEICO for four years and have always thought they were good, although we have never had to file a claim. Our oldest son recently enlisted. While at his speciality school, he wants his car. Customer service told me that GEICO will not cover him during the...
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2.3
Product
Geico Customer Care
#1088891
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Geico sucks. Male chauvinistic customer service reps in Texas. Bad attitude. Horrid customer service. Charges me increases CONSTANTLY when I never got a ticket or was in an accident. Never thanked me for being loyal on-time payong customer. Men were the most rude I...
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1.2
Product
Geico Customer Care
#1082311
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Geico will not offer an Auto Insurance quote via phone or online to any person with a Michigan zip code. I also tried in person with Company Reps. At a National Professional Convention. This has been the policy since at least 2015. Instead, the Company will tell you to...
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Anonymous
Anonymous

why do you care, they su*k anyway , i got quote yrs ago and it was almost double my current rate...& why does take 15 mins?

1.8
Product
Geico Customer Care
I didn't like
  • Losing cost of postage
  • Mailing a form which they lost
#1079744
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geico gave me a quote /a good one at that! So then i waited a few mnths to make sure i had all my tickets paid and any other fines...i called geico back to get a new quote because mnths had passed ...well, one agent told me i couldnt get one because i didnt qualify i...
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1.4
Product
Geico Customer Care
#1055143
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Geico - Measly $20
HEADS UP EVERYONE- I used to love GEICO to bits. I've been with them for 5 years and I have perfect payment history. They're unable to waive measly $20 insufficient fee because I lost my job (which was at a $1.2 Billion company's customer-centric callcenter). I have...
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Anonymous
Anonymous

sounds like the perfect scenario for voting w/your feet

Anonymous
Anonymous

Pi$$y much ? Stop your whining . It's not their fault you were not responsible/adult/timely enough to move your money between your accounts .... They attempted to collect paym...

3.4
Product
Geico Customer Care
#1048051
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