I was in accident (my fault)....I have Geico (my fault)....
I rear-ended the vehicle in front of me...my air bag went off as did the passenger curtain (no passenger). The first two estimates....done by Geico claim adjusters....they said they would fix my car (2010 BMW 335ix). The first estimate was done 8/24 (8k), the second one 9/5 (13k) and then a third estimate (9/12) (17k) they declared it a total loss. Moved my car to an auction lot...without telling me or asking permission. I filed a complaint with CA. Insurance Commission on 9/14. Got my personal belongs out of my car today...
I'm going to file another complaint and get an independent estimate. if I could I would post pictures of what my car looks like... these were before it got taken to the auction lot...and now the car doesn't even have the bumper...which was never deemed as needing replaced on the cover and then they added radiator support, oil cooler (none of which appears to be damage. I'm going to end up in court over this.
At the auction lot they got the car started and moving with no leaks (radiator, oil cooler etc).
This reviewer shared experience about "claims/total loss" and wants this business to "i want my car fixed" as the author lost $25000. vmacmillan is overall dissatisfied with Geico and uploaded picture s. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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