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I called Geico's toll-free number to ask them a hypothetical question which resulted in them making a claim against me and saying the other person can get their invisible damage fixed. They said to stick the claim number and toll free number to their windshield so they can fix any invisible damage.

All I did was call in to ask a simple question but they said it is in their documents that any incidents even ones where nothing happened are turned into claims. I even said what if the other person decides they want their car repainted.

They said they have their own adjustors for that. Fine but that is insurance fraud on the other person yet Geico said that's fine yet told me I am up the creek without a paddle.

Reason of review: Poor customer service.

Location: Pottsville, Pennsylvania

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