Product: Geico Roadside Assistance Clear all filters (0 of 5 reviews match)
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They have lots of "surprises" on your towing coverage which is not disclosed up front. For instance, they will tow your vehicle to a single location per breakdown. This means if you opt to tow home, shop around for a mechanic then use your remaining roadside assistance...
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2.5
Product
Geico Roadside Assistance
I liked
  • Ease of website use
I didn't like
  • Out to cheat me
  • Everything to do with claims and roadside assistance
  • Response when i need help
#1353633
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I've been with Geico for well over 20 years, with road side assistance which I've paid for during that 20-year period. I called Geico at 9:30 this past Sunday July 15th for a tow, after providing the information Chris who I was working with leaves me a message a half...
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1.0
Product
Geico Roadside Assistance
I didn't like
  • Non-customer friendly
  • Customer servce
  • Ethical problem
#1306288
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GEICO - Would not send me a tow truck
They told me I didn't have a account with them. I have been with geigo for 8 yrs. After 20min on hold they finally found my account. I said please sent a tow truck. Nope they needed to make a report first. 10min later still on hold someone came by and pulled my truck out with a chain. Thanks alot for no help geico...
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1.0
Product
Geico Roadside Assistance
#1141948
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GEICO - GIECO’s HORRIBLE road side assistance

Had to wait for more than two and half hours in a parking lot on a very cold night for the service guy to come and jump my car battery. The customer reps were extremely incompetent and had absolutely no clue what to do next. I will definitely be changing insurance soon.
1.0
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Geico Roadside Assistance
#1133283
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I have been a Geico customer for more than 6 years - I am pretty much the model customer who has never made a claim and has always paid in full. I have paid for ERS for 6 years, and the first time I call to use the service, it was literally denied. I called at 9 PM -...
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2.2
Product
Geico Roadside Assistance
I didn't like
  • Not getting even decent service
#968866
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