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Don't trust Geico, My elderly parents had a Geico customer run through their garden and hit their building, It's been several months and no resolve, My elderly parents where the victims and Geico told them they had no one they new who could help them with an estimate, After calling around to several contractors they got an estimate, Then Geico told them they had no one to take pictures they had to get someone to take them, After this has been going on for months Geico told them the cost of the claim exceeded the persons insurance, yet they didn't even offer them repair money. Then Geico told them they had to get a police report, this would cost my parents money and they were the victims why are they doing this, Several weeks went by and geico said they didn't get the estimate so my parents sent another one this time certified mail. All of a sudden they found the other info packet sent, Geico then wanted more pictures in which they finally sent someone out to take, In the meanwhile my elderly father is climbing a ladder to try to make temporary repairs, Now we're at several months working on this and they are being told they need to get another estimate, Really Geico they are the victims, Are you thinking you can take advantage of the elderly, Shame on you,

Product or Service Mentioned: Geico Claim.

Reason of review: Poor customer service.

I didn't like: Customer service.

Company wrote 0 public responses to the review from Dec 30, 2014.
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Mckinney, Texas, United States #927327

Time to get an lawyer!

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