Columbus, Ohio
11.8K views 4 comments
Not resolved

Geico raised my rates after a fender bender, so I cancelled my Geico auto insurance policy in June by telephone because I received a lower rate from another company and bought other insurance.Then, two months later, I received a bill from Geico claiming that I had not paid my bill since June.

When I called to complain, they said there was no record of my cancellation and told me to fax proof that I had insurance through another company since June. The next day, I faxed the other company's declaration sheets, dated from June on all three of my vehicles. One month later, again received the same bill from Geico, threatening action unless I faxed or mailed the same information I had already provided. This time, I send the declaration sheets via Certified Mail with Return Receipt.

One month later, I again received a bill from Geico asking for faxed/mailed proof and this time, they threatened to ruin my credit record. After already wasting time and money via faxes and Certified Mail, my insurance agent had to call them in-person to try and put an end to this fiasco.

That was two weeks ago, and I haven't received anything else yet.The next steps would be Better Business Bureau, Attorney General's office and letter to my congressman/senator.

Review about: Car Insurance.

Review #162153 is a subjective opinion of a user.

Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Geico?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
GEICO is charging $99 as cancellation fee, which was not mentioned while taking the policy. I had queried the same while taking the policy and I was told, there will be no fee. Initially they charged me $800. After lot of arguments, they re-calculated to $99.
Found better rates and switched to another insurance company and GEICO charged me $91.30 cancellation fee. Never recommend this company anyone
When I cancelled, they threatened me with reporting to the DMV that I had no insurance. They are *** of the earth! Trying to blackmail me just because I couldn't afford a car and was using public transportation. I don't have to prove ANYTHING to them. They may have made an illegal deal with the government to force everyone to buy their product but I certainly don't have to take their 'orders'.
I tried cancelling Geico with same issues. When I first called to cancel, they sound like a used car sales man trying to keep me with a policy that is $60 more a month. He was extremely pushy and brought back flashbacks of AOL in the days. I have learned to never use them again in the future!

You May Also Like

"I was in accident (my fault)....I have Geico (my fault).... I rear-ended the vehicle in front of air bag went off as did the passenger curtain (no passenger). The..." Read more
"This is a great story! I got a call that the Glendale police were at my home looking for my husband for a hit and run, I call him he is..." Read more
"I have been a Geico customer for five years and I have always been impressed with geico customer service until today.... something happen that made me ..." Read more
"Hi my nameis vikranth, i have a 2002 nissan altima( i am through state farm)3 days back one lady hit my car (she is from geico) from back and damaged..." Read more
"My mother was admitted in this hospital twice over the last 2 weeks and she is currently in this hospital after having multiple strokes. The doctors are not professional, have..." Read more
"Paid $75 for a clean. She came and wiped off the coffee table in the living room and ran the vacuum in the master bedroom. Made a half-assed attempt at..." Read more
"I bought a beautiful Spring wreath for $79.99 last Speing. I put it away for the rest of the year and this year I take it out and it looks..." Read more
"I had been a renter for 3 yrs at this home and I kept it up very well here is pics of proof and they lied and kept my deposit..." Read more