Leaving GEICO? Beware. Doesn't acknowledge policy cancellation. Tries to ruin your credit.
Geico raised my rates after a fender bender, so I cancelled my Geico auto insurance policy in June by telephone because I received a lower rate from another company and bought other insurance.Then, two months later, I received a bill from Geico claiming that I had not paid my bill since June.
When I called to complain, they said there was no record of my cancellation and told me to fax proof that I had insurance through another company since June. The next day, I faxed the other company's declaration sheets, dated from June on all three of my vehicles. One month later, again received the same bill from Geico, threatening action unless I faxed or mailed the same information I had already provided. This time, I send the declaration sheets via Certified Mail with Return Receipt.
One month later, I again received a bill from Geico asking for faxed/mailed proof and this time, they threatened to ruin my credit record. After already wasting time and money via faxes and Certified Mail, my insurance agent had to call them in-person to try and put an end to this fiasco.
That was two weeks ago, and I haven't received anything else yet.The next steps would be Better Business Bureau, Attorney General's office and letter to my congressman/senator.
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