No support from GEICO
Involved in collision 4 months ago with the other teenage driver at fault, so figured I would use GEICO to repair my car and seek restitution from the other party's insurance provider. I have a $1500 deducible that I had to use toward repair of my vehicle and GEICO is now doing nothing to help me get my $1500 back from the other provider.
They keep saying it just takes time and all I can do is wait and they cannot guarantee I'll get any money back at all. Sorry, but am I not a GEICO customer?!!
Aren't they supposed to serve as an agent on my behalf? People, do not use this company!
Reason of review: Poor customer service.
Monetary Loss: $1500.
Preferred solution: Full refund.
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