GEICO Reviews and Complaints
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Customers don't like
- Customer service
- Inability to resolve issues
- Poor treatment of customers
Customers like
- Price
- Horribble
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GEICO - Unethical, CROOKS!
How can an insurance company hold you accountable for an accident when your car was legally parked and you weren’t even in it at the time of the accident? ! GEICO, did. How can a insurance company charge you penalties for an accident that the other person took full responsibility for and claim went through her insurance company?! GEICO! And because of these episodes I was put in this ridiculous high rate bracket. I feel so cheated! How are these practices legal?! How can people get away with this?! Geico should be ashamed of themselves. I hope karma hits you hard!!
GEICO - Couldn't help me when needed
Geico roadside assistance should not even be allowed to be sold. When I called for assistance I was told they couldn't get a tow truck to come out & I would need to go find one myself & they would reimburse me in a few weeks. If I can't call them for help when needed then they're worthless. When I now had to call a few tow shops myself, it was no problem to get someone to come out. Thanks for nothing Geico. Back to AAA I go....
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I didn't like
- Could not help when i needed them
GEICO - INS CLAIMS
wHAT IS YOUR ADDRESS FOR MAILING INS CLAIMS
GEICO - The worst customer service
Geico has the worst customer service and is not loyal to their customers. My experience with them is deplorable they refunded money and then the next day told me I owed it back they cancelled my policy without notifying me I found out by accident. Every person I spoke with gave me a different story and reason of explanation. It is so frustrating I am so pissed I asked if they cared about retaining customers and was told you can go where you want.
A distracted driver hit the gentleman behind me at 50 mph without braking. He was parked, I was parked, and the lady in front of me was parked. The distracted driver admitted what she did to the police. It is in the written report. My insurance totaled my car, paid off...
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GEICO - Bad insurance liars
lied to me about what coverage i had and that they dont know anything its been a month since my accident and they still dont have the police report
GEICO - Rip off
Started me out low then increased it year by year, with no accidents or tickets
Beware of Geico!
I came to a complete stop at a four-way stop sign. When I proceeded my car was hit by a truck that ran through his stop sign. Geico reported that I was 70% responsible for damages. When I called to complain I was told "There was no independent witnesses" and "You are lucky to be getting that (30%)." I've never felt so victimized as I do by Geico and my wonderful (sarcastic) agent Jack.
I was rear ended by a Geico insured driver in July, 2018. It is now the end of December and I am still waiting for the $1400+ claim for the rental car. I was told to rent a car while mine was being repaired. I told them that I would need a mid size car as I baby sit my...
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Similar to GEICO
On December 8th this woman or should I say 19 year old girl pulled out of a parking lot and hit the back of my car and her insurance was Geico any ways to make a long story short . Got in touch with her insurance Geico told me to take it to Service King in Arlington on...
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Anonymous
You gave up too easily.
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i was hit on 2 seperate occasions both not my fault but i was ticketed for 1 on the say so of the party that hit me!! the car was driveable and undamaged mechanically! i final...