GEICO Reviews

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I had Geico auto insurance for several years. I always paid on time if not early, and had not one claim with them. Throughout the years, they would raise my premium little by little, but it was usually only a couple of dollars, so I never really worried about it. This...
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#2025845

The umbrella losses on auto claims has been real high, my claims free renewal went up 5% auto 60% umbrella... State Farm, American Family and Costo Connect are picking up the mass exodus of customers leaving Geico because of the umbrella mess ..

it pays to shop as a bundle... State Farm 22% less total proposition...

dump Geico yet keep your Berkshire shares... " if you dont like it leave mentality" will be included in the Geico Q 2 2021 earnings within Berkshire.

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#430948 Review #430948 is a subjective opinion of poster.
Service
Geico Auto Insurance

Gauged

Was paying $2758/year for 2 cars with good coverage, for a few years I asked Geico if there is anything they could do to reduce my insurance, they said no. With one phone call to a different company I saved $1500/year. When I called to cancel all of a sudden they had a special matching my new coverage. A miracle!!!
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ID
#2705383 Review #2705383 is a subjective opinion of poster.
Location
Lititz, Pennsylvania

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Payment Options

How dare you charge me more because I decline to enroll in auto pay! I will not authorize auto pay! I don't like auto pay! No one will take money out of my account because I need to pay for my medicine first. I have been with Geico for decades; I'm on a fixed income; I attended your classes to reduce my premiums, which saved me a big whooping $5.00. I spent more than that traveling to and from the classes. I have been faithful customer with Geico, but if this is what you're doing to me, I will change insurance and go somewhere else.! I'm mad and disappointed!
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ID
#2701412 Review #2701412 is a subjective opinion of poster.
Preferred solution
Not to be forced to use Auto-Pay!

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Verified Reviewer New Reviewer

False use of my home address by two people not known to me

I have twice received letters from your company seeming to offer vehicle insurance to someone using the name " Ken Wright." who is falsely using my home address as his own. The person Ken Wright has never lived at my address, and is not known to me or my family..My home address is being falsely used by him. for some unknown purpose.... Another person doing exactly the same false thing with your company and others of using my home address as his or her own is named "Corey MorabIto if his happens to you - report them!! Please take whatever action is necessary to stop this false activity.

User's recommendation: If this happens to you - report them.

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1 comment
#2035778

They could have lived at your address long before you. You sound like a nut.

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#2688899 Review #2688899 is a subjective opinion of poster.
Preferred solution
Action taken on my report
New Reviewer

Why why WHY CANT I TALK TO A REAL PERSON?!?!?!

3.0
I want to talk to an agent about changing my state of residence and learning about policy rates due to this move!!!!
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#2677107 Review #2677107 is a subjective opinion of poster.
Location
Punta Gorda, Florida

Claim

Im not able to use the automated claim service It does not recognize my ID numbers. Please text me 815520****. Thank you Carol Fox
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#2677030 Review #2677030 is a subjective opinion of poster.
Location
Rockford, Illinois

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Canceling my car insurance

2.4
GEICO - Canceling my car insurance
I cannot pay the installments, I already have an overdraft that they made me. I started with another insurance.
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ID
#2676030 Review #2676030 is a subjective opinion of poster.
Loss
$367
Preferred solution
Full refund

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Geico discriminants against older drivers.

1.0
Have been with Geico car insurance for 45 years. Had a perfect driving record, no claims no violations, low mirage, good credit etc. They started raising my premiums because of my age. When the premium was twice that of every other insurance company, I moved to another company which gave me the same coverage for half the price. I regret not having done that 45 years ago. I have organized a boycott of the company and hope that enough people will join so that we can close their car insurance department and move their business to other honest companies. price price at half their puice

User's recommendation: Do not use this company. Join our boycott.

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#2660435 Review #2660435 is a subjective opinion of poster.
Cons
  • Prices charged were out of this world by all me
  • Unjustified rate increases
Preferred solution
Apology

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Verified Reviewer New Reviewer

Dissatified

1.3
-Tried to set up account to access my policy online, -online sign up-repeatedly ask for same info and goes in circle, -called Geico on 7/4, given run around, never reached correct department/person -virtual chat even worse- is this with software or actual person present- responses were rubbish -wasted so much of my time !!!!

User's recommendation: try other companies.

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ID
#2658918 Review #2658918 is a subjective opinion of poster.
Preferred solution
Apology

Question about coverage

question about coverage---not a complaint or problem with my coverage...I was just asking about whether I had towing coverage.

User's recommendation: They answered me with in 48 hrs and were very polite & professional.

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#2653815 Review #2653815 is a subjective opinion of poster.
Location
Sorrento, Florida

Unhappiness of automated phone service

3.8
Would like an option to go directly to a customer service representative. Automated system hung up on me twice while I was trying to pay my sons auto billing!!! Finally, a service representative came on and everything was handled quickly!! My kids are with GEICO because I used to be with it, but changed because of the push for online or automated service

User's recommendation: See first line above.

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ID
#2646812 Review #2646812 is a subjective opinion of poster.
Location
Fresno, California

Cancelled policy

2.9
customer for years, always had some reason not to pay a claim. Latest was wifes car got a small stone chip in windshield. Told by geico agent that if less than a dollar bill could be repaired. Did she want them to go ahead and schedule safelite to do the repair; yes go ahead. Agent came back and stated that the first avai available tech was not available for a week week
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#2642946 Review #2642946 is a subjective opinion of poster.
Location
Denton, Maryland
New Reviewer

My car got hit

Making a collision claim.Someone hit my car while it was in a parking lot at a baseball field. It damaged my rear passenger and front passenger door.
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#2630197 Review #2630197 is a subjective opinion of poster.

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Verified Reviewer New Reviewer

Claim

claim adjuster has not called me yet to set up an appointment to come out and look at my bike or tell me where to take it
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ID
#2627855 Review #2627855 is a subjective opinion of poster.
Preferred solution
talk to adjuster

Need to talk

No complant .I'll have to say I hate going by rolls .but I really don't know how it works ut thanks to the people u have hired in there desk top bed side maker a+ 100 my clam lames a juster was kind very business like and very help full as she could hiw long it took but ur team was on top off it hard working in employees Be prowed of ur team
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#2626802 Review #2626802 is a subjective opinion of poster.

Excellent service

Excellent service nothing more to say. Happppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppppp
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ID
#2616465 Review #2616465 is a subjective opinion of poster.
Location
Linden, New Jersey

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