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Verified Reviewer
New Reviewer

Just said so ordeal has been a nightmare

People not wanting to help you people lying The car lot auto shop that fix your car your car running hot they won't take it back to fix it and a lot of other things

User's recommendation: Don't do it.

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ID
#3940375 Review #3940375 is a subjective opinion of poster.
Location
Rosenberg, Texas
Cons
  • Whole bunch
Loss
$10000
Preferred solution
To get my car back right

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Verified Reviewer
New Reviewer

Lies and “Help”

Ive been lied to three times by GEICO associates when trying to pay the correct amount for a policy and when trying to cancel. Even by military-friendly associates. I tried to cancel a policy today after myself and a geico agent settled on a lowered payment to then cancel a policy. The GEICO agent today cancelled the wrong policy even after I specified the correct policy multiple times. Now I dont have any of the correct insurance.

User's recommendation: Record everything.

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ID
#3925454 Review #3925454 is a subjective opinion of poster.
Pros
  • Cheap in general
  • No problems until now
Cons
  • No cooperation or communication skills
  • Service
Loss
$500
Preferred solution
Price reduction
New Reviewer

I was given a round abut canceling my policy

I called on 8/16/2022 to cancel my car insurance policy and was told that I would receive a refunded credit amount of $600.00 that money was never returned to my bank account I called again on 8/29/2022 and spoke with the Gainesville manager Keith and he said my policy...
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ID
#3908150 Review #3908150 is a subjective opinion of poster.
Location
Miami, Florida

Raised rates $300 a year

Perf3ct driving record No accidents for 45 years Perfect credit Rates jumped $300 for the year No way! Terrible way to treat good customer

User's recommendation: Call Allstate.

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ID
#3861571 Review #3861571 is a subjective opinion of poster.
Location
Newburyport, Massachusetts

New bill increase

My monthly bill keeps increasing .. I am 61years old with a clean driving record. I see no reason for price increase. It has gone from 116.00 to 138.00 since February 2022. There is no reason for an increase given to me. I drive less than 10,000 miles per year. It did decrease 2.00. I am not impressed. I have been with Geico for 3 years. I will be looking for new insurance.
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ID
#3812246 Review #3812246 is a subjective opinion of poster.
Location
Phoenix, Arizona

Billing

Geico sucks and continues to up my monthly payment . Have been a long time customer and get 0 benefits

User's recommendation: Shop around.

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ID
#3693438 Review #3693438 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
New Reviewer

Wouldnt give me extra day.

I wanted extra day from canceling the policy. So when my check goes in to make the payment. Called twice and was told no cant give you a day. So Im looking for insurance. I may come back. But if you couldnt give me 1 day and you reporting just one day to dmv. I can wait a week. Not going without if the damn is done.
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ID
#3593016 Review #3593016 is a subjective opinion of poster.
Location
Erwin, North Carolina
Pros
  • Save money
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Cheap policy cheaper coverage

My mother shared with me how cheap her house insurance was through you all. She had me convinced i needed to change from state farm. Life got in the way and I got delayed switching but had it on the plan of my summer to do list. Then my mother past away. Not only has...
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ID
#3545913 Review #3545913 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
Pros
  • Cheap
Preferred solution
Let the company propose a solution

Claim issue

customer service from your claim adjuster was terrible. very biased and not a good communicater. don' know if this was a scam,never identified self. I honestly think this is fraud by some one trying to get something out of your company, by selecting your customers and fishing for information. This supposed agent went by the name of Mary Kelly,supposedly in Gorgia. Don.t trust any agent from Geico unless they have proof of identification.

User's recommendation: do your homework on this lizard co.

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ID
#3512578 Review #3512578 is a subjective opinion of poster.
Location
Gallup, New Mexico
New Reviewer

New Insurance cards

Told to download and print them. What a joke. Ours expire on the 29th and today is 28th! This is a joke! Lucky I know how to do it! My spouse doesn't know how to turn it on, let alone what to do!

User's recommendation: What your expiration date.

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ID
#3297442 Review #3297442 is a subjective opinion of poster.
Pros
  • Best price available to me
Preferred solution
Deliver product or service ordered

Homesite Insurance through Geico

Geico was taking money from my checking account without my permission. I had them last year but found a better offer this year and cancelled my account with them and contacted them at the time and so did my other insurance company. They did NOT have my permission to withdraw money from my account. I had to send them a copy of my current insurance in order for them to return my money. I'm still waiting for them to do so. I can't really this Company because I never had to file a claim.

User's recommendation: Make sure when you switch Insurance companies the previous one isn't withdrawing money from your banking accounts.

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ID
#3168540 Review #3168540 is a subjective opinion of poster.
Location
Fulton, New York

Concerns with claim

Good afternoon. I would really like a supervisor to look at our claim. My daughter was in an accident last Tuesday evening. At the scene, the other driver said he saw the yellow light and thought he could make it. The officer told us that if he was speeding or not...
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ID
#2940282 Review #2940282 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
New Reviewer

Not attentive

I waited for 50 minutes ( on the phone) to talk to a representative and once she said hello, stated she could not hear me and hung up.
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ID
#2892221 Review #2892221 is a subjective opinion of poster.
Location
Whittier, California

Very disappointed

I am very disappointed that Gecio didnt met my needs and help me with my accident and I was accused of at fault when I think my car was barely hit and my getting out the way
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ID
#2856619 Review #2856619 is a subjective opinion of poster.
New Reviewer

GEICO Roadside assistance towed my car and left it at a 7-11 without my permission

My car would not start August 14 2021 I called GEICO roadside assistance. Harbor Towing was called by my insurance provider Geico a little before 3 pm to tow 22 miles to my repairman at Performance Tune 3900 Pulaski Hwy in Abingdon. The tow refused to let me ride in...
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ID
#2840799 Review #2840799 is a subjective opinion of poster.
Product
Geico Roadside Assistance
Pros
  • Nearly 20 years i was with them
Cons
  • How my car and i was treated
  • Indifference to negligence of the tow company they used
Loss
$30
Preferred solution
reimbursement for Uber and mechanic's wasted time

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