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My 2007 Dodge truck was missing from the mechanic who bilked me for $900. claiming he had no money for the part . The police told me it was a civil matter in spite of this individual having a long rap sheet wanted for bouncing checks etc . I knew they were not going to...
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1.0
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  • That i have the chance to trash their company
I didn't like
  • Customer service rep latasha tel 478 621 1520
#1120715
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The most customer non-friendly company. All they do is to sell the most expensive policy ( even if you don’t need all coverages ). I have asked if I could get a short term policy. I was put on hold for 5 minutes and representative came back and in very rude and direct...
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1.0
#1118275
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For TLDR; Terrible communication, poor customer service (ex: when asked for somewhere we could issue a complaint we were told "You can look that up on your own if you would like. I'm not telling you that."), general unconcern for their customers as a whole. A driver...
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#1117343
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Geico - Fraudulent

Geico
#1112664
1.0
Details
Offered no help. Bait and switch. They will increase your rates with no explanation. Their operators all will tell you different things and none of them know what they're talking about. You'll be put on hold every few minutes and never receive any answers. Go will anyone but them
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Geico - Auto Claim Review

Geico
#1110778
1.0
Details
My claime was for total lost of my car.call the agent who supposedly have the claim.very difficult to talk to them never answer the phone every time you call them give you diferent names and phone numbers .not a good insurance
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Geico - Terrible process

Geico
#1109747
2.8
Details
My car was rear ended, unfortunately by someone with GEICO insurance. What followed was 60 days of emails, calls and ended with less than acceptable repair coverage. The worst auto insurance experience I have had in 50 years of owning cars.
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Geico - Worst ever insurance experience in 50 years!

Geico
#1101343
A GEICO insured driver ran into the back of my car 2 months ago. I cannot imagine a worse insurance experience. All steps, dozens of emails, forms, documents, calls, repair authorization, miserable.
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I am very upset that Geico who I already feel over charges me on my car insurance won't event let me change the date of my automatic payment. I need to change it so it helps with my finances but my only option is to prorate it and charging me more even though I've...
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2.2
#1117237
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My parents just got a policy with these scammers , they gave my parents the worst coverages , so when I called to complain because I am a member of the Armed Forces and I got a better quote with more coverage for less the cost, and they gave my mom less coverage for...
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1.0
#1116057
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I was rear-ended by a GEICO customer and It was determined it was their client Geicos customer that is at fault for my cars repairs to be done, totally!! But yet now over 4 months later they still are not wanting to contact me and follow thru with payment for my cars...
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Anonymous
Anonymous2

Did you get an estimate done by an adjuster for them to know what the cost would be? Check your states statute of limitations on property damage claims. But..... they cant pay...

1.0
#1115249
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My car has been in the body shop for 2 weeks now . It needs to have 2 mouldings that go in the roof replaced ( missed by GEICO on their estimate )and now I need an adjustment to be made by, GEICO ! to replace them. It has been mission impossible to get them to do that....
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#1113011
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Car insured by GEICO was in an accident, we inform Geico but never hear back. Find out from the body shop that the appraiser has come the next day. But we don't hear anything from GEICO. After multiple calls, two weeks later they tell us that they are totaling the car....
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Anonymous
Ts11

Geico delayed paying my total loss vehicle for 6 months. I was without transportation and went to treatment until the rental rain out. Finally got transportation and resumed t...

Anonymous
Logan

Company policy : deny and delay .Customer response : bungle the entire process with "multiple" telephone calls at each step of the process. Repeat a useless procedure , not to...

1.0
#1110021
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My car was flooded in Hurricane Harvey. It is a 2016 Cadillac SRX which is a lease vehicle. When the adjuster came out they wanted to clean the inside! Not replace the carpet but clean it and put it back in. When the dealership got the car they said it was totaled, but...
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Anonymous
Anonymous

Once again, this morning I spoke to a supervisor and was told someone would contact me today, well it's 10:38pm and no contact what so ever!

1.0
#1109569
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Deer accident they put it on me because of the fat *** adjuster he just wanted to sit in his office and look at pictures.... looking for another insurance co that stand behind there policy holders ..... waited for months for adjuster to call me back..... no phone calls...
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#1107419
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