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1.3

WAS QUOTED $ 528 CALLED THE 866-205-**** NUMBER TO FIND OUT IF THE QUOTE WAS FOR A SIX OR TWELVE MONTH POLICY ,, WAS FOR SIX ,, THATS $ 1056 ,, FOR A TWELVE MONTH POLICY WITH NO FIRE THEFT OR COLLISION ON THE POLICY ,, CRAZY ,, SPOKE TO [ WILL ] TO ASK WHY ,, HE WAS ARROGANT ,, SMUG ,, RUDE ,, DISRESPECTFUL AND A DIS-GRACE TO YOUR COMPANY ,, BASICALLY SAID DONT LIKE IT HAVE A NICE DAY AND PROCEEDED TO HANG UP ON ME ,, THIS WAS AT SEVEN OCLOCK ON JUNE 18TH 2022 ,, YOU NEED BETTER ASSOCIATES TO ANSWER YOUR PHONES ,, THE CUSTOMER [. ME.

] IS THE LIFE-BLOOD OF YOUR COMPANY ,, WITHOUT PEOPLE LIKE ME [ THE CUSTOMER. ] YOUR DOORS WILL CLOSE ,, EXPLAIN THAT TO WILL ,, HIS JOB IS TO BE KNOWLEDGEABLE ,, INFORMATIVE ,, HELPFUL ,, AND ** COURTEOUS. ** TO CUSTOMERS ALREADY INSURED BY YOU AND POTENTIAL NEW CUSTOMERS ,, THANK YOU !

! !

Preferred solution: Let the company propose a solution.

Location: Lowell, Massachusetts

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